Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.77

4.8 Rating 456 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 2nd September 2024

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, arrived swiftly and happy with my purchase.”

Helpful Report

Posted 3 years ago

“Great store, great experience, item arrived as described and within delivery time. Will be using again Many thanks”

Helpful Report

Posted 3 years ago

“Super fast delivery, beautifully packaged, lovely items, couldn’t be happier!”

Helpful Report

Posted 3 years ago

“Stunning, quality products and fast delivery. I’ll definitely be buying again.”

Helpful Report

Posted 3 years ago

“Everything I've ever ordered from this shop is packed lovely and arrives so fast, ordered a mustard wardrobe and literally was here the day after, i was shocked as hadn't paid extra for fast delivery. Love this company, above and beyond”

Helpful Report

Posted 3 years ago

“Doll was lovely. Sleepsuit crumpled up in packet with loose threads. Sent email to them but no response almost week later”

Helpful Report

Posted 3 years ago

“Quick shipping and really pleased with my sale items. Love the selection at IsToMe”

Helpful Report

Posted 3 years ago

“Very prompt delivery. Great service. Kept me informed throughout the process. Would definitely use Is To Me again.”

Helpful Report

Posted 3 years ago

“It's the second time I've ordered something from Is To Me (both times something from Olli Ella that was out of stock in other places). Great range of products and speedy delivery!”

Helpful Report

Posted 3 years ago

“Highly recommended great range, price and delivery”

Helpful Report

Posted 3 years ago

“Brilliant! Trouble-free ordering and rapider-than-expected delivery. Order updates were frequent and helpful. Completely happy with the item purchased. Thanks!”

Helpful Report

Posted 3 years ago

“Love this so much have purchased one for my Aunt”

Helpful Report

Posted 3 years ago

“My boys love it. Its looks lovely, very simple and stylish. Looks good quality. Perfect paddle pool for young ones and my eldest who is 9 is just as happy with and loved the design.”

Helpful Report

Posted 3 years ago

“Lovely rug, quick delivery. So pleased with purchase!”

Helpful Report

Posted 3 years ago

“My order was received quickly and we’ll packaged.”

Helpful Report

Posted 3 years ago

“Istome has been the worst experience I've had with an online business. It took +three months for my order to be shipped. Infact I still haven't received it and am currently waiting. So if I don't receive it the next ten days, I'll have to say you guys simple just suck. I haven't even been compensated for your errors, and I've had to change my order multiple times cause you guys have failed to be on top of things. Its stressful constantly emailing and getting the same reply, we have no stock, change the colour, we sent it Or I'll send it tomorrow. But no progress was made.”

Helpful Report

Posted 3 years ago

“Amazing customer service! Messages were replied to super quick. Lovely products, perfect gift for my little niece.. thank you so much, will be back again for sure! Xx”

Helpful Report

Posted 3 years ago

Dear Rebecca, Thank you for your lovely review, we look forward to welcoming you back to Is To Me, hope you have a great weekend ☀️

Posted 3 years ago

“If I could give 0 starts I would. Original delivery stated 5 days. Contacted them on multiple times with no response eventually my husband emailed them and then received a response that the items was damaged in transit and they couldn't be bother letting me know. Finally received the item 1.5 months after ordering. Stay far away from this company!!!”

Helpful Report

Posted 3 years ago

Dear Liezl, We were sorry to see your review: We had contacted your husband, advising of the delay, and then we held the order as requested. I do apologise that you felt the need to post this review. When we spoke to your husband we offered an additional 10% OFF and extended a Gift Card, this was agreed with him. I will contact you directly to discuss this further.

Posted 3 years ago

“Amazing products and customer service …100% recommended!”

Helpful Report

Posted 3 years ago

“Fair pricing and reasonable dispatch time.”

Helpful Report

Posted 3 years ago

Is To Me Ltd is rated 4.8 based on 456 reviews