Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.77

4.8 Rating 456 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 2nd September 2024

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong item sent out, emailed twice as requesting compensation for inconvenience and no response after 3 weeks. Did agree to swap item or give a discount but communication has been poor.”

Helpful Report

Posted 3 years ago

“Great products. Only issue was that part of my order didnt arrive, however their customer service team resolved this very quickly.”

Helpful Report

Posted 3 years ago

“Speedy delivery”

Helpful Report

Posted 3 years ago

“Easy website to order from. Prompt emails kept me up to date on order. Arrived quickly no damage or complaint. Excellent service.”

Helpful Report

Posted 3 years ago

“the tan lenwood thermos is great I recommend! Thank you so much x”

Helpful Report

Posted 3 years ago

“Wrong item was sent, I have contacted customer services via email and phone requesting a return and still no response 5 working days later. Never again”

Helpful Report

Posted 3 years ago

Dear Bella, I am just reaching out as we have seen your review. Please accept my apologies, we have not received your email. We can get to work in getting this fixed for you. If you could let me know which item you have been sent in error, we will get the correct item sent. With this in mind we look forward to hearing from you.

Posted 3 years ago

“Amazing! I ordered a Dinkum Doll for my daughters birthday. Was not expecting next day despatch and delivered so quick (ordered 8pm Wed and delivered Saturday morning). I wanted the item delivered elsewhere as I wasn't going to be in but put the wrong address on the order. A quick communication with the chat team and this was sorted. Delivered in perfect condition and exactly what was expected. Thanks again and I will be ordering again soon”

Helpful Report

Posted 3 years ago

“I ordered quite a few items from Is To Me for my daughters 1st birthday. I did not expect them to arrive so quickly - the next day! Very impressed. The prices were a little cheaper than I had seen elsewhere which is a huge bonus!”

Helpful Report

Posted 3 years ago

“My item arrived quicker than expected. The whole order process was impressive was start to finish. Definitely recommend.”

Helpful Report

Posted 3 years ago

“These spoons are fantastic , so lovely to feed with , soft and flexible. Modern colours and great value for money .”

Helpful Report

Posted 3 years ago

“I haven’t received the mirror that I ordered. Instead I have been sent a basket.”

Helpful Report

Posted 3 years ago

Hi, We have been in contact to resolve this, we are sorry about our error. Pop us an email to hello@istome.co.uk if you haven’t heard from us. Many thanks

Posted 3 years ago

“Product was lovely, exactly as described and delivered promptly with no issues. Would definitely recommend to a friend.”

Helpful Report

Posted 3 years ago

“Very good. I like this”

Helpful Report

Posted 3 years ago

Hello, thank you for you review, we are so pleased that you are happy with your order!

Posted 3 years ago

“Fantastic product”

Helpful Report

Posted 3 years ago

Hi Jane, thank you for your review, we are so pleased that you are happy with your order!

Posted 3 years ago

“Super quick delivery and a lovely range of products! Will definitely use again!”

Helpful Report

Posted 3 years ago

“Lovely products and quick turnaround from order. Thank you”

Helpful Report

Posted 3 years ago

“Really quick delivery and gorgeous product. Will absolutely be back!”

Is To Me Ltd 5 star review on 8th June 2021

Helpful Report

Posted 3 years ago

“5 stars! Products are good”

Helpful Report

Posted 3 years ago

“Really fast delivery and delighted with the product.”

Helpful Report

Posted 3 years ago

“Great products and customer service at great prices. Speedy delivery too!”

Helpful Report

Posted 3 years ago

Is To Me Ltd is rated 4.8 based on 456 reviews