Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.77

4.8 Rating 456 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 2nd September 2024

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All was good until I received the wrong product, emailed them twice and still have had no response. Mistakes happen but I expect some attempt to put things right!”

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Posted 3 years ago

“brilliant quick service”

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Posted 3 years ago

“My order arrived very quickly and the communication was great. The rug looks amazing in my daughter's room and the cushion is adorable.”

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Posted 3 years ago

“Easy to order. Very quick delivery before estimated time. Would recommend this company.”

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Posted 3 years ago

“Gorgeous String Shelves well wrapped and super fast delivery. Excellent service as always!”

Is To Me Ltd 5 star review on 11th May 2021

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Posted 3 years ago

“Your wooden products are well made. I was however sent the wrong item (Little Dutch coffee maker) initially and never received information on how to return it which was not appreciated. I decided to show my great niece the coffee maker and she loved it so much, I reordered the original order (Little Dutch toaster) and that came promptly and was received well by 2 year old.”

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Posted 3 years ago

“Excellent quality product, great customer service and quick delivery”

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Posted 3 years ago

“Very good service. I will definitely come back again!”

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Posted 3 years ago

“Received the incorrect item and then no response to my email to correct the error”

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Posted 3 years ago

Dear Sangita, Oh my, we are so sorry, firstly for mixing up your order then missing your email. I have popped an email over to you and we will work to get this resolved as quickly as possible. Many thanks Andrew

Posted 3 years ago

“Lovely item and prompt delivery”

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Posted 3 years ago

Hi Katherine, Thank you so much for your lovely review! Happy Bank Holiday!

Posted 3 years ago

“Really impressed with the Noah’s Ark and car delivery truck that I purchased. Will definitely order from Istome again. Staff extremely helpful and service has been great. Thank you.”

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Posted 3 years ago

“Excellent products, well made Easy website to navigate, good communication and speedy delivery Overall a great shopping experience Highly recommend”

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Posted 3 years ago

“Very quick delivery - product as described”

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Posted 3 years ago

“I placed an order 3 weeks ago and am yet to receive it. I had one dispatch email last week but the courier didn't receive the parcel so it's stuck in limbo. I've emailed twice with no response. Beginning to think this is a scam company...”

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Posted 3 years ago

“Company is let down by the shockingly poor (non existent!) customer service! ...One of the items wasn’t shipped but there was no explanation. I tried to make contact several times, sent emails and left telephone messages but no one came back to me. Poor customer service like this is just not expected these days. Really puts me off from ordering again, which is a real shame as the products are nice. Eventually after about 4 weeks someone got in touch to say the item wasn’t available and I was offered a substitute, which I accepted and was then shipped.”

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Posted 3 years ago

“Nice website and range of products, quick delivery and best prices I could find!”

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Posted 3 years ago

“Definitely recommend. Excellent customer service High quality products”

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Posted 3 years ago

“Good service, very quick deleivery.”

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Posted 3 years ago

“Excellent delivery and customer service when I had a question. Product delivered quickly and just as advertised. Very happy.”

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Posted 3 years ago

“I recently purchased the ramp racer. It is beautifully painted and very sturdy. It was well packaged. All round very happy and so is the little boy who got it for his birthday.”

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Posted 3 years ago

Is To Me Ltd is rated 4.8 based on 456 reviews