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Is To Me Ltd Reviews

4.8 Rating 463 Reviews
94 %
of reviewers recommend Is To Me Ltd
Company Reviews Product Reviews
525
 Metrics Info
4.8
Based on 463 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Is To Me Ltd Reviews
Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Colin Grimley
Verified Buyer
“Product arrived safely, excellent quality and very well presented, highly recommend”
Helpful Report
Posted 1 year ago
Thank you for your lovely review! hope to see you again soon, Andrew
Posted 1 year ago
Julia Newbould
Verified Buyer
“Item has not arrived. Informed by Royal Mail that it was not despatched to them when ISTOME said it was. Therefore have missed granddaughter's birthday. Have tried to phone and email but no response.”
Helpful Report
Posted 1 year ago
Dear Julia, I was disappointed to see your review, you placed your order on the 12th and we despatched the following day. Royal Mail confirmed receipt of your parcel on the 13th and I am sorry there was such a delay. Should you wish to contact me directly please email Andrew @ hello@istome.co.uk. Once again please accept my apologies
Posted 1 year ago
Benjamin King
Verified Buyer
“Excellent customer service and the product i received was perfect thank you so much 😊”
Helpful Report
Posted 1 year ago
Julie Philip
Verified Buyer
“Really good service!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to navigate site with a lovely selection of items, ordering was easy and delivery was fast, my littlle one is delighted. Thank Is To Me”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery items packaged good”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Quick efficient service. Item arrived exactly as expected.”
Helpful Report
Posted 2 years ago
Joanne Wade
Verified Buyer
“Lovely quality products and quick delivery”
Helpful Report
Posted 2 years ago
Diane Cottam
Verified Buyer
“Beautiful well made 'Little Dutch' products, and great service, I received the items the next day despite missing the cut-off time for placing the order. I will definitely use istome again very soon.”
Helpful Report
Posted 2 years ago
Gillie Johnston Stewart
Verified Buyer
“Excellent service, beautifully wrapped and granddaughter absolutely thrilled with her present. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Lovely products, arrived quickly. Excellent service. Highly recommended.”
Helpful Report
Posted 2 years ago
Janette Glendenning
Verified Buyer
“Very easy ordering process and speedy delivery,”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Delivered by EVri on time. Is to me was More expensive than other sites - however I could only get the item I needed here.”
Helpful Report
Posted 2 years ago
Charlene Hitchcock
Verified Buyer
“Really lovely 😍 products. The prices were good and the delivery was quick. The email communication for delivery was also spot on👌. Anna loves her Maleg 🐖”
Is To Me Ltd 5 star review on 10th March 2023
Helpful Report
Posted 2 years ago
Hello, WOW what a lovely review, sorry for the delay, soooooo cute! thanks again
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent. Ordered Ferm Pond Large Mirror and the next thing I know it arrived!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great super quick delivery. I was looking at the item at other stores so I knew it would be great quality.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I ordered some lovely little Dutch items, really fast delivery, one of the items was quite large so came from a different warehouse in a separate parcel to my other bits , but still were both super fast at arriving! Would absolutely use this website again, thank you so much”
Helpful Report
Posted 2 years ago
Janet Read
Verified Buyer
“Great service item arrived quickly and was very good price.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Arrived really quickly and loved what I bought.”
Helpful Report
Posted 2 years ago
Rebecca Nathan
Verified Buyer
“Disappointing returns service. Would make me not order from here again. I requested a return and I didn’t get a response for over 24 hours. I requested it the morning I had time to process the return. I now won’t have time until next week. The only return option is then for myself to take the item to the post office and pay for the postage. On a heavy item this will be quite a lot especially as I will need it to be tracked to ensure it arrives and I get the refund. Not worth it! I could and should have bought the item from elsewhere with free, no hassle returns. Also in the email I received my name and the items I wanted to return were also incorrect which does not fill you with confidence.”
Helpful Report
Posted 2 years ago
Is To Me Ltd is rated 4.8 based on 463 reviews
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