Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.76

4.8 Rating 461 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 2nd September 2024

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived perfectly and in good time.”

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Posted 3 years ago

Wonderful, thank you for taking the time to leave a review! Thank you so much again for shopping with Is To Me x

Posted 3 years ago

“Really quick delivery times. Items well packaged- excellent service.”

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Posted 3 years ago

Glad you are delighted with your shopping experience with us :) Thank you again for your order x

Posted 3 years ago

“Fast dispatch and my order was well wrapped.”

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Posted 3 years ago

Thank you for your lovely review Carole :)

Posted 3 years ago

“Great experience from purchase to receiving the parcel. The only thing is if possibly less packaging could be used.”

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Posted 3 years ago

Thank you for your kind review :) I will ensure your feedback is passed on

Posted 3 years ago

“My order arrived very quickly which is always a plus. The toys are of superb quality and beautiful design! Very unique! Love them, couldn't recommend enough!”

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Posted 3 years ago

Thank you for the lovely review and of course your order. I'm glad you were delighted with your beautiful items! :)

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you so much Susan :)

Posted 3 years ago

“Product was good and the service was fantastic but to cut corners at how the item was packed beggars belief. To send a candylab toy in a plastic envelope is just not acceptable due to the heavy handiness of the postal service and Is To Me need to rethink there packing of there products to make sure the item get to the recipient in stock condition.”

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Posted 3 years ago

Hello, thank you for your email and your order with Is To Me. I am so delighted to hear you received such great service. With regards to packaging, I'm sorry you were unhappy with the packaging received. I'm glad your Candlylab item was ok! I will pass on your feedback to the team as we are always striving to provide the best service for our customers.

Posted 3 years ago

“Fabulous service. Great company to deal with and someone friendly at the end of the phone to talk to.”

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Posted 3 years ago

Hi Steph, Thank you for your lovely review and feedback for our customer service team, I will be sure to share with them and we look forward to welcoming you back to Is To Me.

Posted 3 years ago

“Always a pleasure buying from istome! The payment methods make it easy and the delivery is always so speedy! Thanks!”

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Posted 3 years ago

Hi Rachel, Thank you for your amazing review, it is always great to hear from our satisfied customers and we look forward to welcoming you back.

Posted 3 years ago

“The items I have received for my granddaughter have been excellently packed and very attractive. I’m sure she will love them . Glad to have found this website.”

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Posted 3 years ago

Hello, Thank you for your lovely reviews, we are so glad you found us! we look forward to welcoming you back to Is To Me in the future.

Posted 3 years ago

“Excellent service: quick and efficient . The product I bought was exactly what I wanted.”

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Posted 3 years ago

Hello, Thank you for your lovely reviews, that's great to hear and we look forward to welcoming you back to Is To Me.

Posted 3 years ago

“I support Indie businesses whenever I can and Is To Me were super. I found them online & ordered a cabinet online. Questions answered quickly, delivery of a large heavy item was surprisingly speedy. I'll definitely order again. Great stuff!”

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Posted 3 years ago

“A lovely company with great service. I would highly recommend to others.”

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Posted 3 years ago

Hi Karen, Thank you so much for your lovely review, we are delighted to read your comments.

Posted 3 years ago

“Highly recommend, lovely products at good prices. Slight issue with one of the items in my delivery as the box arrived extremely damaged however their customer service was quick to respond to my email and resolve the issue. Will use again.”

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Posted 3 years ago

Dear Laura, Thank you for your lovely review, I was pleased to see that we were able to resolve the issue and we look forward to welcoming you back to Is To Me in the future.

Posted 3 years ago

“Quick efficient service- will be happy to order from Is To Me again. Thanks!”

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Posted 3 years ago

Dear Lynne, Thank you for your lovely review, we look forward to welcoming you back to Is To Me very soon!

Posted 3 years ago

“Great quality products. Easy to use website. Quick delivery. Very happy.”

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Posted 3 years ago

Hi Zeinab, thank you so much for your lovely review! :)

Posted 3 years ago

“Excellent product, excellent service”

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Posted 3 years ago

Thank you for your lovely review June :)

Posted 3 years ago

“Brilliant service, item came as expected in great condition and thoroughly enjoyed! Thank you”

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Posted 3 years ago

Dear Katy, Thank you so much for your lovely review, this is great to hear and we look forward to having the opportunity of welcoming you back to Is To Me in the future.

Posted 3 years ago

“Excellent customer service thank you”

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Posted 3 years ago

Hello, Thank you for your lovely review, great to hear and we look forward to welcoming you back to Is To Me.

Posted 3 years ago

“Arrived swiftly! We’ll packaged as well, would highly recommend !”

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Posted 3 years ago

Hello, We are so pleased to see your review and are very happy that it arrived both quickly and well packaged! we look forward to welcoming you back to Is To Me.

Posted 3 years ago

Is To Me Ltd is rated 4.8 based on 461 reviews