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Is To Me Ltd Reviews

4.8 Rating 456 Reviews
94 %
of reviewers recommend Is To Me Ltd
4.8
Based on 456 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Is To Me Ltd Reviews
Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Such a lovely, friendly and helpful company. I had a few little issues with delivery which Andrew helped me with. Communication was great throughout.
Helpful Report
Posted 2 years ago
Hi Charlotte, thanks for your order and time to review. Great news Andrew was able to sort everything out for you quickly! We look forward to welcoming you back soon :) x
Posted 2 years ago
I purchased a Mustard locker that was unfortunately damaged when it arrived but Istome we’re amazing in resolving this, keeping me informed at all times. Excellent customer service, thankyou!
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Posted 2 years ago
Hi, thank you for your kind review. Really sorry about this issue but delighted to hear we were able to resolve this for you. Glad all is well and you were delighted with our service. We look forward to welcoming you back to istome again soon :) x
Posted 2 years ago
Excellent service. A product which I ordered was out of stock for quite a while. It was 100% worth the wait. I was. kept .fully updated and I really can't recommend them enough.
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Posted 2 years ago
Hi Andrea, so happy you are delighted with your locker! They are definitely worth waiting for! Thank you so much for your order and kind review :) x
Posted 2 years ago
Best price, delivered exactly as promised - will certainly look to use Is To Me again.
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Posted 2 years ago
Hi Adam - Great news - thank you so much for your order and kind review! Hope to welcome you back soon :) x
Posted 2 years ago
Great Products at good prices, quick delivery through parcelforce who update tracking to make it easy. Would recommend, this is the second time I have bought from them and both times they have been great.
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Posted 2 years ago
Hi Emma, thank you for your order and continued support! - means so much to us! We look forward to welcoming you back soon :) x
Posted 2 years ago
Speedy dispatch and delivery too. Beautiful products. Highly recommended.
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Posted 2 years ago
Thank you for your order and kind review
Posted 2 years ago
When you find a store like Is To Me, you wonder why it took so long, amazing service and delivery speed
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Posted 2 years ago
thank you!
Posted 2 years ago
Had a slightly damaged item.....contacted them and the service was brilliant. Highly recommended.
Helpful Report
Posted 2 years ago
Hi Glen, so sorry for the slight damage but great to hear we were able to sort this out for you hassle-free! Thank you so much for shopping with istome :)
Posted 2 years ago
Very happy with the order, I received my items quickly and in excellent condition.
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Posted 2 years ago
Hi Hamida - thank you for your order and for leaving such a kind review - we love hearing from happy customers :)
Posted 2 years ago
You can always rely on istome to have the perfect gift! Super fast delivery and really helpful customer service.
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Posted 2 years ago
Thank you so much! :)
Posted 2 years ago
Fabulous choice and great delivery
Helpful Report
Posted 2 years ago
Thank you Adele - glad you enjoyed shopping with istome. We look forward to welcoming you back again soon :)
Posted 2 years ago
The storage crates were in excellent condition as well as super cute plus delivery came perfectly on time:)
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Posted 2 years ago
Hi Clarisa, Thank you for your order and taking time to review - much appreciated :) x
Posted 2 years ago
I wanted the Ferm Nordic conch shell for ages but thought it was a bit expensive. Then I saw IsToMe. and here it cost a lot less, so I bought it. The website was easier to navigate than some. I ordered late on Tuesday night and it arrive just over a day later - Mega quick! It is lovely and admired by friends. Thanks, IsToMe.
Helpful Report
Posted 2 years ago
Hi John, thank you for your order and for taking the time to leave a review - much appreciated! Glad you are delighted and we hope to welcome you back again soon, team istome :)
Posted 2 years ago
Goods came quickly and easy to order
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Posted 2 years ago
Thank you Susan - your order and review are both much appreciated :)
Posted 2 years ago
Just love my Acorn Basket, amazing delivery and Karen on the phone was so helpful, thanks
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Posted 2 years ago
Thank you :)
Posted 2 years ago
Excellent lovely activity cubes, create quality and very soft. Fast delivery.
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Posted 2 years ago
Brilliant! - so great to hear you are delighted with both our products and service! Thank you for shopping with Is To Me and we hope to welcome you back soon :)
Posted 2 years ago
Really easy to navigate website and delivery was super speedy!
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Posted 2 years ago
Thank you :) x
Posted 2 years ago
First time I have shopped with you and it was fantastic everything was smooth delivery was good no complaints will be using again
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Posted 2 years ago
Hi Joe, thank you so much for your order and the time to leave such a kind review - much appreciated. Delighted you are happy and we look forward to welcoming you back again soon :)
Posted 2 years ago
They had the product I wanted at a great price. But communication surrounding postage was poor.
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Posted 2 years ago
Hi Victoria, thank you so much for your order and for taking the time to leave a review. I'm sorry if you didn't receive a shipment notification - these do have the habit of hiding in junk mail! Thank you for highlighting this to us, our warehouse will double-check all is working as should be. We hope to welcome you back to istome again soon x
Posted 2 years ago
Prompt delivery and straightforward transaction. Very pleased with the salt and pepper mills. Entirely satisfied.
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Posted 2 years ago
Thank you so much Toby :)
Posted 2 years ago
Is To Me Ltd is rated 4.8 based on 456 reviews