Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.76

4.8 Rating 461 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 2nd September 2024

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very quick delivery. Parcel arrived in good condition. Very happy.”

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Posted 2 years ago

Hi Lynne - thank you for your order and kind review. Thank you for shopping with istome x

Posted 2 years ago

“Excellent as always, arrived in a timely manner and nicely packaged will continue to order from istome! Thanks”

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Posted 2 years ago

thank you for your orders Ruth - very much appreciated and we look forward to welcoming you back xx

Posted 2 years ago

“Fast service, beautiful products”

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Posted 2 years ago

Thank you :) x

Posted 2 years ago

“Excelent customer service. And as usual, I love the item, more importantly a girl loves it too :)”

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Posted 2 years ago

Thank you for your order and kind review. We are thrilled your little girl loves her gift :) x

Posted 2 years ago

“Order arrived quickly however the bolts to secure the rocker blades to the mammoth had been put on incorrectly. We had to take them off and reposition correctly before blades could be attached. This would be a manufacturer fault and not the dispatching company”

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Posted 2 years ago

Hello, Many thanks for your order and for leaving istome a lovely review. Thank you for also highlighting this manufacturing issue with us, we will ensure this is fed back to the supplier! I hope your little one is happy with their new gift, however any further issues, please reach out to us via team@istome.co.uk or call 0330 0439 259 and we will do our best to help! x

Posted 2 years ago

“Such a lovely, friendly and helpful company. I had a few little issues with delivery which Andrew helped me with. Communication was great throughout.”

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Posted 2 years ago

Hi Charlotte, thanks for your order and time to review. Great news Andrew was able to sort everything out for you quickly! We look forward to welcoming you back soon :) x

Posted 2 years ago

“I purchased a Mustard locker that was unfortunately damaged when it arrived but Istome we’re amazing in resolving this, keeping me informed at all times. Excellent customer service, thankyou!”

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Posted 2 years ago

Hi, thank you for your kind review. Really sorry about this issue but delighted to hear we were able to resolve this for you. Glad all is well and you were delighted with our service. We look forward to welcoming you back to istome again soon :) x

Posted 2 years ago

“Excellent service. A product which I ordered was out of stock for quite a while. It was 100% worth the wait. I was. kept .fully updated and I really can't recommend them enough.”

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Posted 2 years ago

Hi Andrea, so happy you are delighted with your locker! They are definitely worth waiting for! Thank you so much for your order and kind review :) x

Posted 2 years ago

“Best price, delivered exactly as promised - will certainly look to use Is To Me again.”

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Posted 2 years ago

Hi Adam - Great news - thank you so much for your order and kind review! Hope to welcome you back soon :) x

Posted 2 years ago

“Great Products at good prices, quick delivery through parcelforce who update tracking to make it easy. Would recommend, this is the second time I have bought from them and both times they have been great.”

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Posted 2 years ago

Hi Emma, thank you for your order and continued support! - means so much to us! We look forward to welcoming you back soon :) x

Posted 2 years ago

“Speedy dispatch and delivery too. Beautiful products. Highly recommended.”

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Posted 2 years ago

Thank you for your order and kind review

Posted 2 years ago

“When you find a store like Is To Me, you wonder why it took so long, amazing service and delivery speed”

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Posted 2 years ago

thank you!

Posted 2 years ago

“Had a slightly damaged item.....contacted them and the service was brilliant. Highly recommended.”

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Posted 2 years ago

Hi Glen, so sorry for the slight damage but great to hear we were able to sort this out for you hassle-free! Thank you so much for shopping with istome :)

Posted 2 years ago

“Very happy with the order, I received my items quickly and in excellent condition.”

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Posted 2 years ago

Hi Hamida - thank you for your order and for leaving such a kind review - we love hearing from happy customers :)

Posted 2 years ago

“You can always rely on istome to have the perfect gift! Super fast delivery and really helpful customer service.”

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Posted 2 years ago

Thank you so much! :)

Posted 2 years ago

“Fabulous choice and great delivery”

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Posted 2 years ago

Thank you Adele - glad you enjoyed shopping with istome. We look forward to welcoming you back again soon :)

Posted 2 years ago

“The storage crates were in excellent condition as well as super cute plus delivery came perfectly on time:)”

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Posted 2 years ago

Hi Clarisa, Thank you for your order and taking time to review - much appreciated :) x

Posted 2 years ago

“I wanted the Ferm Nordic conch shell for ages but thought it was a bit expensive. Then I saw IsToMe. and here it cost a lot less, so I bought it. The website was easier to navigate than some. I ordered late on Tuesday night and it arrive just over a day later - Mega quick! It is lovely and admired by friends. Thanks, IsToMe.”

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Posted 2 years ago

Hi John, thank you for your order and for taking the time to leave a review - much appreciated! Glad you are delighted and we hope to welcome you back again soon, team istome :)

Posted 2 years ago

“Goods came quickly and easy to order”

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Posted 2 years ago

Thank you Susan - your order and review are both much appreciated :)

Posted 2 years ago

“Just love my Acorn Basket, amazing delivery and Karen on the phone was so helpful, thanks”

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Posted 2 years ago

Thank you :)

Posted 2 years ago

Is To Me Ltd is rated 4.8 based on 461 reviews