Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.77

4.8 Rating 456 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 2nd September 2024

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a mistake in the address and the team were very helpful in sending my order again. Thank you for your help and patience.”

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Posted 1 year ago

Hi Rebecca I am so sorry to read this, unfortunately we've not received your email, it must be an error by gmail. Our customer service team will contact you to resolve this for you. Katie

Posted 1 year ago

“So happy with my purchase, incredibly quick delivery and customer service was brilliant.”

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Posted 1 year ago

“Lovely teepee ! Great quality. Quick delivery. Very pleased :)”

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Posted 1 year ago

“Lovely product, brought for my Grandaughter, who is yet to use it. Arrived promptly.”

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Posted 1 year ago

“Fast delivery great product but come a lot smaller then I thought but my fault for not measure daughter upset it was small but still loves it and Carey’s it everywhere”

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Posted 1 year ago

“Great service & communication”

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Posted 1 year ago

“Beautiful products. Perfect for small hands, so soft. Arrived in good time.”

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Posted 1 year ago

“Easy to order. Good communication. Prompt delivery.”

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Posted 1 year ago

“Excellent easy service purchased my son a Boris the bear night light. Website easy to use, smooth transaction and delivered within a few days!”

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Posted 1 year ago

“Excellent service and very fast shipping. Highly recommended.”

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Posted 1 year ago

“Customer service good. I paid extra 7.50 for next day delivery but it didn’t arrive the next day in time for the baby shower!”

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Posted 1 year ago

“Bought several Meileg items. Excellent customer service, well packed and good delivery time. Would be happy to buy from in the future”

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Posted 1 year ago

“It was the most horrible experience of my life 🤯 £20 for something I can just throw in the bin or give it to a charity”

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Posted 1 year ago

Hi Mercy, I was sorry to see your review and responded as soon as I saw your email. While all sizes are clearly stated on our website I have advised how you can return your order. With that in mind I look forward to hearing from you via email;. Best Wishes Andrew

Posted 1 year ago

“Product arrived safely, excellent quality and very well presented, highly recommend”

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Posted 1 year ago

Thank you for your lovely review! hope to see you again soon, Andrew

Posted 1 year ago

“Item has not arrived. Informed by Royal Mail that it was not despatched to them when ISTOME said it was. Therefore have missed granddaughter's birthday. Have tried to phone and email but no response.”

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Posted 1 year ago

Dear Julia, I was disappointed to see your review, you placed your order on the 12th and we despatched the following day. Royal Mail confirmed receipt of your parcel on the 13th and I am sorry there was such a delay. Should you wish to contact me directly please email Andrew @ hello@istome.co.uk. Once again please accept my apologies

Posted 1 year ago

“Excellent customer service and the product i received was perfect thank you so much 😊”

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Posted 1 year ago

“Really good service!”

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Posted 1 year ago

“Easy to navigate site with a lovely selection of items, ordering was easy and delivery was fast, my littlle one is delighted. Thank Is To Me”

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Posted 1 year ago

“Fast delivery items packaged good”

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Posted 1 year ago

“Quick efficient service. Item arrived exactly as expected.”

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Posted 1 year ago

Is To Me Ltd is rated 4.8 based on 456 reviews