Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.92

4.9 Rating 2,712 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

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“Helpful & Friendly service. Good store 👌”

Helpful Report

“When went into shop guy that was there didn’t know what coil I needed for my smok vape pen pen and didn’t have it in stock nor does any other shops maybe could stock all vape items as losing out on customers as I had to get offline”

Helpful Report

Hi Mark Thanks for the feedback its greatly appreciated. I may give you a quick call if you could email us over a contact number to sales@islandvapeuk.com, as id like to know what device it is you're using. If we don't stock the coil, i can only imagine its an older device or very very new? Either way I can try and get some in for you (if they're still available to purchase) ThankYou

“Great service and very helpful staff.”

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“I find the Staff always helpful on my visits despite occasionally not having my required items in stock (not their fault obviously}.”

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“Used island vape for well over 6 years now Craig is the best but if I'm honest all the staff including the owner are very good at what they do never use any other vape store cause there no where near as experienced as these”

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“Brilliant”

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“Always excellent service and top quality vapes and liquid 👍🏼”

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“Very helpful in the shop and always happy to help. Service with a smile also 😊”

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“Always helpful”

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“Perfect for MTL.”

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“Great service. Order on line and always receive the next day”

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“I use your corby store all the time every staff member is beyond helpful and friendly”

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“Always helpful and polite always a pleasure shopping here”

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“Shop set out well , staff are very kind , and are willing to discuss products with you , very happy with their service , and would recommend to friends and family.”

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“Great service & customer care support”

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“Always friendly, always answer my questions”

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“Great guy's and girls in shop. Welcoming and great product knowledge”

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“Craig is very helpful, when I started vaping after being a ex smoker for 55 yrs. He helped me with nicotine strength and what amount of power it should be on. Been using your vape shop around 6yrs now. Very happy with service.”

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“Excellent service friendly faces all the time and always have the liquid I’m looking for”

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“Really good shop and very helpful staff. One improvement would be a way to redeem loyalty vouchers in store.”

Helpful Report

Hi Karl Thanks for the review! Our loyalty points can be spent and earnt instore or online. Aslong as your online accounts email is the same as the email you use instore the accounts will link up and you can spend your loyalty points as you wish :) Any questions please let us know

Island Vape UK is rated 4.9 based on 2,712 reviews