Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.92

4.9 Rating 2,712 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great team, very helpful and Jae Jae thank you for your service”

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“Always very friendly and helpful. Loyalty scheme is good.”

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“Nice employee working there”

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“Can’t fault these guys Order dispatched very quickly”

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“What can I say? Always a pleasure visiting your Billing store. Alway very polite, friendly and knowledgeable about their range of products. However, I always seem to visit the store just before a delivery, so the choice of 20mg Salt isn't always great. I wish they would stock the Dinner Lady desert juices and perhaps less of the 'ice' juices, jeeze they give me headache! I don't want to buy online but sometimes I have to. A big thumbs up though, definitely recommend a visit.”

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“Friendly helpful staff. Great range of products highly recommend”

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“Always superb service by friendly and knowledgable staff. Best cape shop in town!”

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“Great service as always always friendly and helpful”

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“Staff are so friendly and helpful no matter what questions I have they can always answer them.”

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“Staff very helpful I’ve been a customer for around 2 years and have always found the staff polite well mannered and informative Can’t recommend this company enough Keep up the good work”

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“The people that work there are really good people. They are helpful and you can have a laugh with them. BEST OF THE BEST.”

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“Always friendly and very helpful staff”

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“Easy to order and fast delivery”

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“Fab service as always! Friendly and knowledgable staff, always very welcoming and helpful.”

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“Very good & quick delivery!”

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“Great service xx”

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“Great until you get a faulty device (6 days old) and they will not exchange it. Terrible customer service. Been a customer since they opened. Now will go elsewhere.”

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Hi Ryan Apologies for the delay in reaching out to you. Has this since been resolved and escalated? I would like to sort this for you if I can ThankYou

“Highly recommended and can’t really fault them. Really good customer service, huge range and good value.”

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“Always helpful staff”

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“Good juice at a good price excellent staff . It’s just a shame the 200 ml’s seem to be in short supply.”

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Island Vape UK is rated 4.9 based on 2,712 reviews