Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.92

4.9 Rating 2,802 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great speedy service”

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“The staff are so nice,helpful and friendly”

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“Excellent quick and easy”

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“Good service as always.”

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“Very helpful”

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“Placed order arrived next day. Quick and easy to order.”

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“First time in the shop they made me feel welcome very nice helped me find what I was looking for definitely recommend I will be going bk”

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“Polite as always”

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“Staff are always nice and helpful when I visit”

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“Always friendly and good stock.”

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“I have been a customer of Island Vape for well over 10 years and for the last 7 of those years, I have lived in the Scottish Highlands. I have continued to order online whilst in Scotland and have always found Island Vape to not only be great value but to also offer a great service. I will continue to use Island Vape and I thoroughly recommend them. Dean - Scotland.”

Helpful Report

Hi Dean Just tried calling but couldn't get through to you. I've checked your order, and can confirm it was ordered Monday evening and shipped the following day via Royal Mail. The problem here seems to be with Royal Mail rather than ourselves? Have you tried to contact us via our inboxes prior to this review? I have also looked back at your last 3 orders and cant see any missing items (as we take photos before shipment) so please can I ask for some more information on this matter I will also email you this from my direct email so hopefully we can get this resolved Thank-You

“Great friendly team very and knowledgeable”

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“Suportive staff always give advice”

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“Friendly & helpful staff”

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“Great customer service, friendly and helpful”

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“Everyone in the shop is so nice & approachable. Fab assortment of choice & always have my preference in stock, & great prices!”

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“Very kind staff and also very helpful for picking out iteams”

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“Great little shop very friendly helpful friendly staff”

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“Very friendly happy and informative and helpful”

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“Staff are very chatty and helpful! Wide selection of products. Later opening times are also really helpful for me. Thanks ⭐️”

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Island Vape UK is rated 4.9 based on 2,802 reviews