IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So incredibly happy with my glasses. First class service both in store and online. Really quick turnaround too. Such good value for money. I’ll be getting another pair soon for sure. Thank you! Great business!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent range of designs, fantastic prices and speedy delivery. What's not to like? PERFECT!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I am very pleased with the service that I received in-store and online! iolla workers helped me with the tough decision of choosing the right pair in-store - I was so stuck for choice that I got 2 pairs of specks in the end! My online correspondence was also extremely helpful and informative. From when I changed my order to questions once I had received the glasses. I am extremely impressed with iolla and will definitely be recommending them to friends and family.”

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Posted 2 years ago

Thank you for your excellent review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“The service was excellent, it was my second time in the shop in Edinburgh and at the busiest time of Christmas, the staff were very pleasant and helpful”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very efficiently and pricing very reasonable.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Flawless process, at a knock down price. All good from me so far 👌🏻”

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Posted 2 years ago

We're so pleased you had a great IOLLA experience John! Thanks so much for the lovely review

Posted 2 years ago

“Very happy with visit to Iolla”

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Posted 2 years ago

We're so pleased you had a great IOLLA experience Hazel! Thanks so much for the lovely review

Posted 2 years ago

“Very helpful and friendly. Likely to buy another pair in the Finneston shop when I can afford.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I cannot say a bad word about this shop , amazing friendly staff , helpful and go out their way to help you through every step of choosing the correct glasses , 100% would not go anywhere else . Very professional staff x”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent service Great value for money Fab specs”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“As long as you have a valid prescription this is an excellent way of getting a second pair of glasses for a quarter of the price of the independents and a third of the high street”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA - hopefully we cn get that fifth star next time!

Posted 2 years ago

“I only have positive things to say about IOLLA. Not only are the glasses beautiful and I get loads of compliments wearing them but they are value for money. The fact that I do not have to pay for thinning my lenses has been a revelation and means I can afford 2 pairs of glasses which is great. I ordered online this time but everytime I go into store the staff are always extremely polite and helpful.”

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Posted 2 years ago

We're so pleased you had a great IOLLA experience Jemma! Thanks so much for the lovely review

Posted 2 years ago

“Love my glasses, so much it's my third pair, just a different colour frame.”

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Posted 2 years ago

We're so pleased you had a great IOLLA experience Joanna! Thanks so much for the lovely review

Posted 2 years ago

“Quick and easy ordering - emailed my prescription and before I knew it I had my new glasses - very happy with quality and fit”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Couldn't have been an easier or a better experience for my first pair of glasses.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Gorgeous frames, quality and low-waste packaging, incredibly easy buyer experience!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 2 years ago

“I love these glasses - everyone comments on mine! My only wish is we had more colours in each design”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“My experience in the Edinburgh store was good fun. The staff were really friendly and helpful. Would recommend to family and friends….”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I have been using IOLLA for 6 years now and the customer service and staff are always incredibly helpful, first class every time!.. the glasses provided are great also, super sturdy and durable regardless of your activities. Thanks team!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thanks Maria!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews