IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely stylish, sturdy and comfortable glasses with flexible hinges and a cool box.”

IOLLA 5 star review on 10th November 2021

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Posted 3 years ago

You look amazing in those Somerville frames Karen! Thanks for the wonderful review

Posted 3 years ago

“Super service. Proffesional, personable and highly efficient. Great fitting glasses and great value. Will be using you for all future purchases and have recommended you to friends,”

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Posted 3 years ago

Hi Nick! We're delighted to hear that you had such a great IOLLA experience. Thanks for this wonderful review and the recommendations!

Posted 3 years ago

“Having reported a recent poor experience it was refreshing to be contacted by a member of the senior management team who provided understanding and a remedy. Well done”

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Posted 3 years ago

Sorry that you had a poor experience with us Derek, but it is great to hear that we were able to turn this around in the end.

Posted 3 years ago

“I found it very helpful when selecting my glasses to be able to virtually try them on & the process of placing my order was very straight forward & simple. I'm very happy with my first ever pair of reading glasses& everyone has admired them.”

IOLLA 5 star review on 9th November 2021

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Posted 3 years ago

Thank you for your review Catherine! Looking great in your Ferriers!

Posted 3 years ago

“Great glasses, great price, great experience overall. I love my glasses and use them as my everyday specs, very stylish and seem hard wearing.”

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Posted 3 years ago

Thank you for your review Sean! Looking great in your Smiths!

Posted 3 years ago

“Loved the hassle free process! Lots if great choices and prices are quite affordable unlike what you end up paying at other opticians. Ended up with great pair of glasses. Will definitely be using IOLLA from now on”

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Posted 3 years ago

Thank you for your excellent review Ipek! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Outstanding experience. Took my free eye prescription to IOLLA. Excellent customer service in store with the correct balance between space to consider and expert guidance. Modern frames to choose from and glasses delivered within a week to home. As a glasses wearer for a number of years, this experience has transformed my approach to buying glasses. Super quality, hassle free and highly recommended.”

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Posted 3 years ago

Thank you for your excellent review Eileen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Really happy with my new glasses that arrived just when I was told they would. Service in the Edinburgh St James centre was friendly and helpful. I’ll keep using Iolla for my glasses in future.”

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Posted 3 years ago

Thank you for your review Ruth! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent service .”

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Posted 3 years ago

Thank you for your review Sharon! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I went into IOLLA to pick new glasses, I knew what ones I wanted and had my prescription. The staff members were fab and I was helped promptly.”

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Posted 3 years ago

Thank you for your review Collette! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent service thank you starting in your Glasgow store to receiving my Glasses.I’ll Be Back 👏👏👏xxx”

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Posted 3 years ago

Thank you for your review Fay! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Friendly and helpful staff”

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Posted 3 years ago

Thank you for your review Eoghan! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“No pressure when trying on glasses, staff friendly and helpful. Selection of frames wide to suit all tastes and ages. Will return next time I need new glasses”

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Posted 3 years ago

Thank you for your review William! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great Service. Friendly Staff. I love my glasses. Go get some Iolla!”

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Posted 3 years ago

Thank you for your review Jonathan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“It’s CHEAP for what it is! Thank you so much, I’m really enjoying my sunglasses!”

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Posted 3 years ago

Thank you for your review Ezgi! We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 3 years ago

“Amazing from start to finish. Very knowledgeable & friendly staff.”

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Posted 3 years ago

Thank you for your review Caroline! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I feel so happy with my experience! This was my first pair of glasses and it was such a relaxed fun shopping experience! I wasn’t once pressured which was so nice in comparison to other stores I visited!”

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Posted 3 years ago

Thank you for your review Chloe! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“I’m thrilled with my new glasses, I ordered them before arriving from France on a short trip. They were made and despatched so that I received them before I returned to france. Brilliant service”

IOLLA 5 star review on 5th November 2021

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Posted 3 years ago

Thank you for your review Janet! We're so happy to hear you had a great experience with IOLLA and love your new glasses. Looking great!

Posted 3 years ago

“Staff were so helpful. Very efficient service. Glasses very good quality & fit”

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Posted 3 years ago

Thank you for your review Jack! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent price and excellent service. Cannot be faulted.”

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Posted 3 years ago

Thanks for taking the time to write this lovely review John! We really appreciate it!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews