IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning .”

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Posted 2 years ago

Hi Rosemary, thanks for your review! Glad you love your new IOLLA glasses 🤓

Posted 2 years ago

“Excellent service as usual”

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Posted 2 years ago

Hi Jim thanks for your review! Glad you've had another good experience with IOLLA 🤓

Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

Hi Mark thanks for your review! Glad you've had a good service experience with IOLLA 🤓

Posted 2 years ago

“Wide selection of frames suitable for sunglasses Friendly helpful service Glasses arrived in the post in 12 days”

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Posted 2 years ago

Hi Anne, thanks for your review! Glad you've had a good experience with IOLLA 🤓

Posted 2 years ago

“Absolutely love my sunglasses, they look so good and I love the colour. Will definitely be buying from Iolla again”

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Posted 2 years ago

Hi Steve thanks for your review and for posting a photo! Glad you love your new IOLLA frames, they look great on you! 😎

Posted 2 years ago

“Fantastic service in the shops but particularly online”

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Posted 2 years ago

Hi Philippa thanks for your review! Glad you've had a great experience with our customer service teams 🤓

Posted 2 years ago

“Dropped in the Edingburgh branch to order my first pair from iolla after being recommended by a friend. Excellent service and quality glasses, the process was quick and painless and the new pair arrived about a week and a half later. I will definitely be back to order more in the future and would highly recommend them.”

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Posted 2 years ago

Hi Cymon thanks for your review and recommendation! Glad to hear about your great experience at our Edinburgh store and that you love your new frames 🤓

Posted 2 years ago

“IOLLA in Glasgow - the girls were fab and so so friendly! Doggy accommodating too! Will be back again”

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Posted 2 years ago

Hi Jenna thanks for your review! Glad you've had a good experience in one of our Glasgow stores and we're always happy to see your doggo friends 🤓🐶

Posted 2 years ago

“Great selection of frames at a great price. Friendly, helpful staff at The St James Quarter store.”

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Posted 2 years ago

Hi David thanks for your review! Glad you've had a good experience at our St James Quarter store and that you love our frames 🤓

Posted 2 years ago

“Great range of frames and excellent, friendly service. Loving my new specs 😀”

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Posted 2 years ago

Hi Mhairi thanks for your review! Glad you've had a great customer service experience with IOLLA and that you love your new frames 🤓

Posted 2 years ago

“Welcoming great positive experience, so easy, great choice of specs. I will be back👍🤓”

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Posted 2 years ago

Hi Jim thanks for your review! Glad you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Very impressed by customer service and attention to detail. Delighted with my new glasses and would definitely recommend a visit.”

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Posted 2 years ago

Hi Ameed, thanks for your review! Glad you've had a good customer service experience with us and that you love your new IOLLA glasses 🤓

Posted 2 years ago

“I was very pleased with all aspects of service afforded me by the staff at IOLLA Glasgow.”

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Posted 2 years ago

Hi Matthew thanks for your review! Glad you've had a good service experience at our Glasgow store 🤓

Posted 2 years ago

“Very professional service and quality goods.”

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Posted 2 years ago

Hi Margaret, thanks for your review! Glad you've had a good experience with IOLLA 🤓

Posted 2 years ago

“Great customer service in the Finnieston store. Lovely staff who allowed us to browse in peace, but also offered help as soon as we arrived. Nice collection of glasses and clear instructions around postage.”

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Posted 2 years ago

Hi Lee, thanks for your review! Glad you had a good experience in our Finnieston store 🤓

Posted 2 years ago

“Really cool place for glasses and simple to order”

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Posted 2 years ago

Hi Julie thanks for your review! Glad you've had a good experience with IOLLA 🤓

Posted 2 years ago

“Latest purchase - just love my new Sunglasses”

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Posted 2 years ago

Hi Barbara, thanks for your review and posting a photo! Your sunglasses look fabulous on you 😎

Posted 2 years ago

“Great choice, fantastic service and the most helpful staff. Wouldn’t go anywhere else 😀”

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Posted 2 years ago

Hi Angela, thanks for your review! Glad you've had a good experience with IOLLA 🤓

Posted 2 years ago

“Fantastic glasses, excellent value and top tier customer service from Hannah in the Glasgow showroom.”

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Posted 2 years ago

Hi Gregor thanks for your review! We're glad you've had a good experience with our us and that you love your new glasses 🤓

Posted 2 years ago

“Respectful, polite and super efficient service in the show room. Glasses arrived beautifully packaged and not disappointed by the style and quality.”

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Posted 2 years ago

Hi Colin thanks for your review! We're glad you've had a good experience with us and that you love your new glasses 🤓

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews