IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff was really excellent and helped with all queries we have raised and iOLLA is having lots of designs with good quality”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 1 year ago

“All round a very good experience. from visiting the showroom and.selecting frames. till delivery within time given and now wearing my new glasses”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 1 year ago

“Excellent service with prompt delivery. Helpful assistant when purchasing. Sunglasses and prescription are a perfect fit .”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 1 year ago

“Great service from branch staff and online - glasses came very quickly - very happy with my frames”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 1 year ago

“Such a great shopping experience at iolla in Edinburgh! Got my glasses ordered quickly, they arrived in awesome packaging and they look great on! Affordable and stylish - can’t beat that.”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 1 year ago

“Great glasses, better varifocals and occupational lenses than I’d had before. Cool style, a lovely shop, helpful, friendly staff and a turn around within what I was told. Very happy with my new specs!”

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Posted 1 year ago

So happy to hear that you had a great experience with IOLLA and are loving your new glasses!

Posted 1 year ago

“Glasses Excellent (2 Pairs) - Staff in Glasgow Branch Excellent (always cheery and happy)”

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Posted 1 year ago

Thank you so much for your review Craig! I will pass on your lovely feedback to our team

Posted 1 year ago

“Staff in store were very helpful - great service”

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Posted 1 year ago

Thank you for your review! We will be sure to let our team know how much you enjoyed your experience!

Posted 1 year ago

“Great glasses quick and easy”

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Posted 1 year ago

Thank you for your review! Glad you enjoyed your experience with us

Posted 1 year ago

“The girls were very helpful & patient, thank you.”

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Posted 1 year ago

Great to hear you had a lovely experience with IOLLA, will pass on your feedback to our team!

Posted 1 year ago

“always amazing i would not shop eny where els always been happy with the service”

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Posted 1 year ago

Thank you so much for your review and so delighted to hear that you had a great experience at IOLLA.

Posted 1 year ago

“excellent service all round!”

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Posted 1 year ago

Thanks so much for your review! Glad to hear you had a great experience at IOLLA

Posted 1 year ago

“My nose page and spectacle legs required adjustments Both assistants were very friendly and helpful and the adjustments were done on a few minutes”

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Posted 1 year ago

Thank you so much for your review! Also lovely to hear that our adjustment service helped to get the perfect fit for your glasses

Posted 1 year ago

“I recently had to replace my glasses due to theft! My new glasses arrived but unfortunately they were a bit loose. Organised to have them tightened. Very good service”

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Posted 1 year ago

Thank you for your review. Great to hear that our adjustment service helped the fit of your new IOLLA glasses!

Posted 1 year ago

“Very pleased with the Iolla experience. They were friendly and expedited the process to fit my needs. The glasses are also fantastic!”

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Posted 1 year ago

Delighted to hear that you had such a great experience at IOLLA and are loving your new glasses!

Posted 1 year ago

“Delighted”

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Posted 1 year ago

Great to hear you're happy with your new IOLLA glasses!

Posted 1 year ago

“Very friendly , competent staff in the shop and delivery was perfect. Excellent range of glasses and delighted with my purchases. Thank you.”

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Posted 1 year ago

Thank you so much for your review! Great news to hear that you're loving your new IOLLA glasses.

Posted 1 year ago

“Great service in the Glasgow store, and the glasses arrived on time. No issues at all!”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 1 year ago

“Friendly staff, good range of frames”

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Posted 1 year ago

Thank you for your review! We're happy to hear you had a good experience with IOLLA and hopefully we can get that fifth star next time!

Posted 1 year ago

“Had a fantastic experience at Iolla. Was so easy with the help of lovely experienced staff. Glasses posted out and I love them. Will be back to get some sun glasses before the summer. Can not recommend this service enough and the price is absolutely right.”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews