IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a lovely experience of Iolla (Manchester) from start to finish. The girls made me feel welcome and were helpful without being intrusive as I browsed. I am really happy with my new glasses and would recommend Iolla to friends and family.”

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Posted 6 months ago

Hey Jennifer, thank you for taking the time to leave us such a lovely review! We're so glad to hear that you're loving your new glasses, and had a great experience with us in our showroom. Hopefully we'll see you again soon!

Posted 6 months ago

“My husband and I both really love IOLLA - they have a great range, they're affordable, and they're always so helpful, patient, and kind. We love that their baseline is higher quality as well, instead of making you pay extra for anti-glare coating etc. Really can't beat them for a quality pair of fashionable glasses at an affordable price.”

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Posted 6 months ago

Hey Laura, thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you're loving how we do things here at IOLLA. Hopefully we'll see you both again soon!

Posted 6 months ago

“Very straightforward process and stylish selection to choose from. The camera try on feature was great help in selecting the best pair of specs!”

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Posted 6 months ago

Hey Louise, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 6 months ago

“Love my specs, I only need them for reading so didn't want to spend a fortune but the stuff in my price range in other shops all looked cheap. Fantastic quality, at a great price, just got my second pair 😊”

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Posted 6 months ago

Hey Lisa, wow what a lovely review! We're so pleased you are loving what we do here at IOLLA, we look forward to seeing you in the future for that third pair!

Posted 6 months ago

“Fantastic experience in the shop. Hannah and all her team were great and all took part in helping me pick my glasses. Will definitely be back and my glasses are perfect !”

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Posted 6 months ago

Hey Liz, thanks for taking the time to leave us this great review! We're so glad you had such a great experience in our showroom and we hope to see you again in the future.

Posted 6 months ago

“Always perfect service and happy to recommend”

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Posted 6 months ago

Hey William, thanks for leaving a lovely review! We hope to see you again in the future.

Posted 6 months ago

“Excellent service & brilliant sunglasses .”

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Posted 6 months ago

Hey Sharon, thanks for taking the time to leave this great review! We look forward to seeing you again in the future.

Posted 6 months ago

“I am delighted with my new glasses from IOLLA. I really like the style, and the lenses, despite my prescription, are thin and fit the frame really well. They were completed on time as promised. I think the cost for stylish, well made glasses is excellent.”

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Posted 6 months ago

Hey Edward, wow what a really lovely review! We're so pleased you are loving what we do here at IOLLA. It's great to hear you are loving your new frames and we look forward to seeing you again in the future!

Posted 6 months ago

“Wonderful”

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Posted 6 months ago

Hey David, thank you for leaving us this review. We hope to see you again in the future!

Posted 6 months ago

“Always great service in the Iolla on Argyle Street! Wouldn't buy glasses from anywhere else.”

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Posted 6 months ago

Hey Claire, thanks for taking the time to leave us this great review! We look forward to seeing you again in the future.

Posted 6 months ago

“All the staff are fabulous in every branch that I have been in, the couldn’t do enough for you & all the glasses are lovely - something for everyone! Honestly, just buy glasses from here you won’t be disappointed”

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Posted 6 months ago

Thank you so much for your review Cameron, we're so glad to hear that you've had such a great experience with us. Hopefully we'll see you again soon!

Posted 6 months ago

“Love my new glasses. Great designs, Fantastic price . Excellent service.”

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Posted 6 months ago

Hey Jackie, thank you for taking the time to leave us a review! We're so glad to hear that you're loving your new glasses and that you've had a great experience with us.

Posted 6 months ago

“flawless! good range, reasonable pricing, great service”

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Posted 6 months ago

Hey William, thank you so much for your review. We're so glad to hear that you've had such a great experience with us here at IOLLA!

Posted 6 months ago

“Brilliant service and totally awesome glasses. Thank you Iolla.”

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Posted 6 months ago

Hey Margaret, thank you so much for your lovely review!

Posted 6 months ago

“Great service and choice of frames. My glasses arrived promptly and I am delighted with them!”

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Posted 6 months ago

Hey Kathryn, thank you for your lovely review! Our team will be delighted to hear that you've had a great experience with us here at IOLLA.

Posted 6 months ago

“Very satisfied with the service overall and delighted to have found the frame style I was looking for. Staff were both helpful and attentive first with the trying and selecting then the fitting, which is perhaps the most important part of the process of purchasing new spectacles. However on the negative side I do think that more accurate methods using a 'pupillometer rather than the slightly less accurate methods used in store. Whilst trained Optical Assistants/ Dispensing Opticians can be fairly accurate in the methods used, an actual Pupillometerdoes give further assurances. The Assistant Manager did agree with my thoughts on this. Roddie Arnott”

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Posted 6 months ago

Hey Roddie, thank you for taking the time to leave us a review and for your feedback. We're happy to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 6 months ago

“Great experience in store at the Finneston branch”

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Posted 6 months ago

Hey Chloe, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 6 months ago

“Great prescription sunglasses, great price and great service.”

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Posted 6 months ago

Hey Fiona, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do at IOLLA.

Posted 6 months ago

“So helpful”

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Posted 6 months ago

Hey Helen, thank you for your review!

Posted 6 months ago

“5 star service!! Quick repair to my lop-sided bifocals and staff as courteous and.helpful as always”

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Posted 6 months ago

Hey Gillian, thank you for taking the time to leave us a review! We're delighted to hear that you've had such a great experience with us here at IOLLA.

Posted 6 months ago

IOLLA is rated 4.9 based on 5,074 reviews