IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best place i have been to for style of glasses and the prices are very good too”

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Posted 2 years ago

Thanks for the review Alan!

Posted 2 years ago

“The staff at the Edinburgh store are so welcoming and incredibly helpful. I have visited on several occasions and now have my 4th pair. My husband was impressed with mine so he went and had 2 pairs as well. Staff are very patient. Will be back for another style soon”

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Posted 2 years ago

Amazing! It is great to hear that you have loved your experience with IOLLA. We look forward to seeing you again soon 😁

Posted 2 years ago

“Courteous attention.”

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Posted 2 years ago

Thank you for your review Ricardo! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent service and good glasses”

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Posted 2 years ago

Thank you for your review Malcolm! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Love this company. 4 th time I ve shopped here. This time for prescription sunglasses. Thrilled. Best glasses ever”

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Posted 2 years ago

Thank you for your review Lesley! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Absolutely love my new prescription sunglasses. Staff are so friendly and helpful. The store is beautiful with a fantastic range of glasses to choose from and the price is fantastic for such great quality glasses.”

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Posted 2 years ago

We're delighted to hear that you love your glasses Wendy! Thank you so much for taking the time to write this fantastic review

Posted 2 years ago

“I happened upon Iolla quite by accident while visiting Glasgow and am I ever glad I stopped in. The entire experience was absolutely lovely. From the wide selection of frames to the friendly staff the entire experience was first rate. I will definitely be coming back to this lovely shop when I visit Glasgow again.”

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Posted 2 years ago

What a lovely review. Thank you so much Carmela! We'd love to see you back in our showroom any time

Posted 2 years ago

“Now on my fourth pair of Iolla glasses and as usual great no fuss purchase!”

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Posted 2 years ago

What a fabulous collection you're cultivating David! Thank you so much for your continued custom and thank you for this lovely review

Posted 2 years ago

“Friendly, helpful and knowledgeable staff and an excellent selection of unusual frames. I chose "Murray" frames, with multifocal lenses. Price is great, too!”

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Posted 2 years ago

Thank you so much for your kind words Catherine, they really mean the world to us.!

Posted 2 years ago

“Great customer service, super friendly and fast!”

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Posted 2 years ago

Thank you for your review Ewen! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Lovely staff in store, quick delivery, v impressed”

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Posted 2 years ago

Thank you for your review Sophie! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Brilliant quality glasses. Extremely high value for money.”

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Posted 2 years ago

Thank you for your review Kit! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Extremely helpful staff in the Edinburgh store, were all really kind and knew what they were doing. helped me pick my new glasses. Was a really lovely experience”

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Posted 2 years ago

Thank you for your review Hugh! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I left a pair of Iolla glasses to have my new prescription to be installed. I handed them in on a Saturday and received my updated glasses which were posted to my home on following Friday- the glasses looked like new and the cost was excellent. I had been kept updated with a couple of emails advising when I would receive them. Very good service!”

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Posted 2 years ago

Hi Linda, we are thrilled to hear that you were so pleased with your whole experience 🤓

Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

Thanks Ronald 🤓

Posted 2 years ago

“Really love my new glasses. It was quick and efficient to order them and they arrived sooner than expected, so that was a bonus!”

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Posted 2 years ago

Thank you for the lovely review Lucy! It is great to hear that you love your new glasses.

Posted 2 years ago

“I'm very pleased with my purchase. The staff were friendly and the service was excellent.”

IOLLA 5 star review on 1st November 2022

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Posted 2 years ago

Looking good Shawn 🤓 Thank you for the review, it is great to hear that you enjoyed your IOLLA experience!

Posted 2 years ago

“Fantastic service in the store (MCR) and the collection was convenient”

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Posted 2 years ago

Thank you got the great review Jack!

Posted 2 years ago

“Iolla are awesome. I came across them a couple of years ago. Since being in one of their stores I ordered two pairs. Super easy process. Super quick delivery and they make me super cool. 🙌🙌❤️”

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Posted 2 years ago

Excellent choice Diane, Williams looks great on you! Thank you for the lovely review, it's great to hear that you have enjoyed your IOLLA experience.

Posted 2 years ago

“Highly recommend Iolla. Excellent service and advice. Love my new specs!”

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Posted 2 years ago

Thank you for the lovely review Nancy!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews