IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and professional service, would highly recommend.”

Helpful Report

Posted 3 years ago

Thank you for your review Norman! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Fourth pair of glasses from Iolla - always great service and price point.”

Helpful Report

Posted 3 years ago

Thank you for your review Kyle! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very helpful staff. Love my new glasses.”

Helpful Report

Posted 3 years ago

Thank you for your review Gillian! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Shopping at Iolla for the first time was a breath of fresh air after using you-know-who for almost two decades. No pushy assistants, no upselling and yes it really is one simple price! Loved the range of specs on offer and ordered two pairs that arrived in the post 5 days later. Great fit and lenses were spot on.”

Helpful Report

Posted 3 years ago

Thank you for your review Bernard! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“I like the design; I found the website quite easy to use, and when I needed help, the staff were exceptionally helpful and friendly. The spectacles fit perfectly and are light and comfortable to wear. I could not be more impressed.”

Helpful Report

Posted 3 years ago

Thank you for your review Michael! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great service at Stockbridge shop”

Helpful Report

Posted 3 years ago

Thank you for your review Anthony! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Very helpful friendly staff. Great selection of frames. Excellent product keenly priced.”

Helpful Report

Posted 3 years ago

Thank you for your review Fiona! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very smart, attractive shop, excellent friendly and knowledgeable staff and great prices Very pleased with specs.”

Helpful Report

Posted 3 years ago

Thank you for your review Alan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent service, fantastic choice of frames and a great price.”

Helpful Report

Posted 3 years ago

Thank you for your review Ken! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very relaxed, easy. Especially after all the Covid restrictions. Chose frames. As a previous customer all my measurements were already on file. Same frames for sight and sun. Delivery quite prompt. Very nice spec cases. No problems”

Helpful Report

Posted 3 years ago

Thank you for your review Patricia! We're so happy to hear you had a great experience with IOLLA and love your new glasses. Hopefully we can get that fifth star next time!

Posted 3 years ago

“Absolutely delighted with my glasses Such a selection for glasses and sunglasses .Great styles and colours Excellent service from staff in the shop. Shop lovely and bright to be able to see yourself Delivered direct to the house as promised Fantastic value for money Can have glasses now to match my outfits Highly recommended !”

Helpful Report

Posted 3 years ago

Thank you for your review Gloria! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“I went to the St James Quarter shop. Great choice of glasses, very friendly and helpful service. Overall a great experience!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Heather! I have passed this onto the St James Quarter Team, I'm sure it will make their day.

Posted 3 years ago

“Very helpful staff great choice of frames.glasses delivered to the door.late but that was due to problem with the lenses and the staff were helpful and apologetic”

Helpful Report

Posted 3 years ago

Thank you so much for your review Ann Marie, we really appreciate it! So happy to hear that you were pleased with our service.

Posted 3 years ago

“I visited the store in Glasgow and the staff were really friendly and helpful. They have all the designs on display and you can try on as many as you like. I've purchased 1 pair for now but I've already got my eye on another pair! £75 for all glasses and lens thinning is incredibly affordable and I'm very happy with my glasses :)”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely review Michelle! So happy to hear that you will be shopping with us again soon. I have passed this onto the showroom and let them know how happy you were with the service.

Posted 3 years ago

“Very glad I chose IOLLA for my first pair of glasses. The staff were great, very helpful and friendly. They had a good set up in place to allow you to try on glasses in shop while remaining Covid safe. Super happy with my glasses and will definitely choose IOLLA for a second pair or some prescription sunglasses.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Ella! So happy to hear that you enjoyed your experience and that you will be shopping with us again soon.

Posted 3 years ago

“Great selection, choice was brilliant and the price for the whole package is outstanding ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 years ago

Thank you for the lovely review John! So happy to hear that you enjoyed your experience with us.

Posted 3 years ago

“A friend recommended IOLLA and I am sooo glad I went! It’s a thoroughly modern way of buying glasses. The staff are brilliant and I am really happy with my new glasses!”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Carolyn! So nice to hear that both you and your friend are big fans.

Posted 3 years ago

“Great product, great service, excellent prices”

Helpful Report

Posted 3 years ago

Thank you for the great feedback Elizabeth!

Posted 3 years ago

“I loved the calm, fun experience of choosing my glasses, so informal and stress free. The ease of obtaining my prescription from options. The experience and advice of the advisors...and I love my new glasses so much ..thank you 😍”

Helpful Report

Posted 3 years ago

Thank you Danielle for letting us know that you had such a great experience. Your new glasses look great on and we are so happy that you love them.

Posted 3 years ago

“Excellent staff and service. Delighted with my new glasses.”

Helpful Report

Posted 3 years ago

Thank you for your review Elizabeth! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews