IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a great range of glasses and excellent customer service. The fitting and getting prescription glasses and sunglasses was super simple.”

Helpful Report

Posted 6 months ago

Hey John, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA and you're loving your new glasses. Hopefully we'll see you again soon!

Posted 6 months ago

“I absolutely love the simple pricing, range of cool frames and enthusiastic service. They've even done their best to clean up some straighten two pairs of glasses I've sat on at no extra cost. I'd recommend to anyone.”

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Posted 6 months ago

Thank you for leaving us such a great review Jo! We're so glad we were able to help you with your bent pairs and hope they are serving you well! 😃

Posted 6 months ago

“Great experience really helpful friendly staff team.”

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Posted 6 months ago

Hey Debbie, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 6 months ago

“The team both in store & WhatsApp have been super helpful. I’ve shopped with them for a long time and even as the business has grown considerably, they still manage to be kind, thoughtful and friendly.”

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Posted 6 months ago

Hey Lee, thank you for taking the time to leave us such a lovely review. We're so glad to hear that you've had such a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 6 months ago

“Great staff very affordable prices and excellent choice”

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Posted 6 months ago

Hey Cullen, thank you for your review!

Posted 6 months ago

“Always spoiled for choice and always satisfied. I’ve recommended iolla to several people and they all without exception been delighted.”

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Posted 6 months ago

Hey Catherine, thank you for taking the time to leave us a review! We're so glad to hear that you're loving how we do things here at IOLLA. Hopefully we'll see you again soon!

Posted 6 months ago

“Always love my IOLLA specs Great service and very dog friendly which is an added bonus!”

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Posted 6 months ago

Hey Frances, thank you for taking the time to leave us a review! We're so glad to hear that you're loving how we do things here at IOLLA. Hopefully we'll see you and your pooch again soon!

Posted 6 months ago

“Just bought my third pair of Iolla frames. Very happy with my glasses and the customer service I received both in store and thereafter.”

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Posted 6 months ago

Hey Carole, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us.

Posted 6 months ago

“Such a pain-free experience and gorgeous range of glasses and sunglasses to choose from. My new glasses arrived quicker than expected and no adjustments to fit necessary. Very happy customer”

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Posted 6 months ago

Hey Lesley, thank you so much for taking the time to leave us a review! We're delighted to hear that you're loving how we do things here at IOLLA.

Posted 6 months ago

“Friendly, helpful and knowledgeable service.”

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Posted 6 months ago

Hey Ian, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 6 months ago

“I LOVEEEEEE these glasses absolutely stunning! Can’t wait to get another pair!”

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Posted 6 months ago

Hey Debbie, thank you so much for taking the time to leave us a review! You're looking amazing in your Kennedy glasses😊

Posted 6 months ago

“Great service and choice of frames.”

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Posted 6 months ago

Hey Grant, thank you for your review!

Posted 6 months ago

“A great selection of frames to choose from and really helpful staff. I am delighted with my new glasses”

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Posted 6 months ago

Hey Jacky, thank you for your review! We're so glad to hear that you're loving how we do things here at IOLLA.

Posted 6 months ago

“good range of frames and the staff are very friendly and helpful”

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Posted 6 months ago

Hey Carmen, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 6 months ago

“I had ordered before instore and this time chose to reorder online. It was a seamless experience and I am very happy with the service and with the specs. Thanks!”

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Posted 6 months ago

Hey Ian, thank you for taking the time to leave us a review! We're so glad to hear that you're loving your new glasses!

Posted 6 months ago

“Excellent care with the measurements and quick delivery Staff very friendly and helpful”

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Posted 6 months ago

Hey Patricia, thank you so much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 6 months ago

“Lovely experience choosing my glasses at the Manchester Showroom of IOLLA. The selection of glasses is great and all the staff were genuinely fab, although a special thanks must go to Jaz, who made the whole experience very easy. She was extremely efficient and helpful , smiley and happy 😊 My glasses came very quickly and I’m really pleased with them. I will definitely be returning and recommend them 100%. Thank you 🤩”

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Posted 6 months ago

Hey Nichola, thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you've had such a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 6 months ago

“Friendly and informative staff. No pressure to purchase. This is my fourth pair of varifocals from Iolla. Pick your glasses/hand over prescription/quick check to ensure correct fitting etc. Collect or have posted. Excellent service and good prices.”

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Posted 7 months ago

Hey Ann, thank you so much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA and are loving your new varifocals! Hopefully we'll see you again soon 😊

Posted 6 months ago

“quick and efficient, super friendly service. Made the whole experience very easy”

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Posted 7 months ago

Hey Martin, thanks for taking the time to leave us this great review! We hope you are loving your new glasses and we hope to see you again soon.

Posted 7 months ago

“Excellent service. Helpful staff who gave just the right amount of assistance. Will definitely use again.”

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Posted 7 months ago

Hey Yvonne, thanks for taking the time to leave us this lovely review! It's wonderful to hear you had a great experience in our showroom. We look forward to seeing you again soon!

Posted 7 months ago

IOLLA is rated 4.9 based on 5,074 reviews