IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another pair of showstoppers added to my spec library. Another great experience with the wonderful IOLLA team. Thank you x”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 1 year ago

“Great glasses. Great prices. Great service. Quick delivery.”

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Posted 1 year ago

Thank you, Natalie! Glad you love your new IOLLA glasses.

Posted 1 year ago

“Love IOLLA - great prices , friendly staff, aftercare free - go in and get your specs tightened in the shop. Broken frames - lenses intact - just pay for the frames and the lenses are reset and delivered within a week. I won't go anywhere else. Love IOLLA - so glad I found them.”

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Posted 1 year ago

Thank you for your lovely review Alison! We're so happy to hear that you've loved your experience with IOLLA.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Paula, thank you for your review! Glad you enjoyed the service at IOLLA.

Posted 1 year ago

“The service in store was great and I was very happy with my glasses. The issue I had was that I had asked for the glasses to be delivered to the store in Glasgow but they ended up being delivered to my flat.”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you love your new glasses. Our sincere apologies for the mix up with delivery, I'll get this fed back to the team for training.

Posted 1 year ago

“Great customer service; fabulous glasses; love the fold flat cases.”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you h ad a great experience with IOLLA!

Posted 1 year ago

“Friendly service. Good prices. Nice limited, but varied, selection of frames. Staff were a good balance of helpful, not pushy at all and willing to be honest with frame advice. Recommend. Thanks.”

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Posted 1 year ago

We're so glad you had a great IOLLA experience Neil! Thanks for this lovely review

Posted 1 year ago

“Great service, great glasses and friendly helpful staff.”

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Posted 1 year ago

We're so glad you had a great IOLLA experience David! Thanks for this lovely review

Posted 1 year ago

“Best fitting glasses I have purchased I have used specsavers in the past and had to return to the shop to have glasses readjusted but my pair from Iolla have fitter perfectly since I received through the post. Easy to use service and very happy with the style I chose suit me perfect and at half the price”

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Posted 1 year ago

We're so glad you had a great IOLLA experience Lauren. You (and your gorgeous baby) look fantastic! Thanks for this lovely review

Posted 1 year ago

“First time I shopped in IOLLA was 2018 and every visit tops the other. Showrooms are always immaculate and very welcoming. Staff are lovely and very helpful.”

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Posted 1 year ago

We're so glad you had a great IOLLA experience Roisin! Thanks for this lovely review

Posted 1 year ago

“helpful & attentive in store service, delivery of specs within indicated time frames, 3 weeks of use and no complaints”

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Posted 1 year ago

We're so glad you had a great IOLLA experience Rhoderick! Thanks for this lovely review

Posted 1 year ago

“Staff were good fun and really helpful. Got my glasses and they are braw.”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 1 year ago

“Fantastic service from walking through the shop door to having my fabulous new glasses delivered to my door!!!”

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Posted 1 year ago

Thank you for your review Sarah! Happy to hear about the great service you had.

Posted 1 year ago

“I am in love with my glasses and their customer experience is second to none.”

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Posted 1 year ago

Glad to hear you had such a wonderful experience with IOLLA, Patrick. So happy that you love your new glasses!

Posted 1 year ago

“Ordered 3 different pairs now, always a food service online and in store. Love the frames and great value for money!”

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Posted 1 year ago

Hi Janice, thank you so much for your review! Glad you loved your IOLLA experience.

Posted 1 year ago

“Great service very helpful in the shop. Really quick delivery paid extra for express delivery was worth it. Will be using again”

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Posted 1 year ago

We're so glad you had a great IOLLA experience Anne Marie! Thanks for this lovely review

Posted 1 year ago

“I love my sun glasses, the quality is amazing, and they arrived quite soon after ordering. I'm very happy.”

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Posted 1 year ago

We're so glad you had a great IOLLA experience Anna! Thanks for this lovely review

Posted 1 year ago

“I was very impressed with the range of glasses in store. The staff were very helpful and friendly. I would highly recommend Iolla.”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 1 year ago

“This is the first time I have used Iolla, and it was great. Everything was carried out smoothly and clearly and I'm loving my pair of prescription sunglasses...they fit perfectly. Many thanks. B”

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Posted 1 year ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 1 year ago

“Amazing customer service after buying specs that didn’t feel quite right.”

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Posted 1 year ago

Thank you for your review! We're so happy to hear the problems you were having are a thing of the past!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews