IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Rang regarding delivery and girl I spoke to sorted everything out to make sure I got my sunglasses before my holiday .”

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Posted 2 years ago

Thanks for your review Kate! We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 2 years ago

“Staff were very helpful and a good selection of amazing glasses. Waiting on bright pink frames being added to collection for absolute perfection.”

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Posted 2 years ago

Thanks for your review Elisabeth! We're so happy to hear you had a great experience with IOLLA and love your new glasses! I'll be sure to pass your suggestion onto our design team

Posted 2 years ago

“Stewart sunshades/Cosmic Fade with Brown Lenses. These shades are a gorgeous colour and I cant wait to use them all summer. Friendly staff in store who were very accomodating with advice and hygene. Bought online instead after trying on in store. Process was very easy, I could not get my scanner to work but was able to supply my prescription via photo also!”

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Posted 2 years ago

Thanks for your review Kevin! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Excellent service from start to finish. Great choice of frames and very quick delivery. Highly recommend”

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Posted 2 years ago

Thanks for your review Joyce! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Professional Efficient Patient Frendly Staff - great selection of frames at exceptionally good prices - I love unusual glasses & have many pairs This is my 3rd purchase from Iolla & there will most def be a 4th. Delighted to need no return visit after purchase with glasses being posted to my home address”

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Posted 2 years ago

Hi Andrena, thank you for taking the time to write us this lovely review. We will see you again soon for your 4th pair of IOLLAs, hopefully, we can exceed all expectations and bag ourselves that 5th star next time!

Posted 2 years ago

“Fabulous service and experience And the best thing is amazing glasses too Thank you”

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Posted 2 years ago

Hi Fiona, you look great in your fab new sunglasses. Thank you for the lovely review. We are thrilled to hear that you have enjoyed your IOLLA experience!

Posted 2 years ago

“Brilliant experience purchasing from Iolla Edinburgh. Would highly recommend”

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Posted 2 years ago

Hi Derek, thank you for the lovely review. It's great to hear that you enjoyed your IOLLA experience, we will pass your feedback on to our Edinburgh showroom!

Posted 2 years ago

“Was a pleasant experience. Very helpful.”

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Posted 2 years ago

Thank you for your review Alexandra! We're so happy to hear you had a great experience with IOLLA and hope to get that fifth star next time!

Posted 2 years ago

“Very easy and great quality for a good price 10/10 recommended”

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Posted 2 years ago

Thank you for your review Victoria! We're so happy to hear you love your new glasses!

Posted 2 years ago

“Prescription sunglasses unfortunately arrived broken visit to the shop problem resolved quickly and efficiently Whole process so much easier and less intimidating than optician you know the price when you go in staff great with advice and assistance but absolutely no sales pressure Brilliant”

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Posted 2 years ago

Hi Kenneth - Thank you for your honest and positive review! We are glad to hear that your order was swiftly rectified. I'll be sure to pass over your kind words to our Showroom teams about your experience in-store, we all love to hear reviews just like this!

Posted 2 years ago

“Very straightforward process to get some prescription sunglasses at very reasonable price. Staff very helpful too.”

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Posted 2 years ago

Hi Fiona - Thanks for the lovely review! We're delighted you had a great IOLLA experience and love your new prescription sunglasses!

Posted 2 years ago

“Outstanding, great choice, great service and I’m delighted with end product. All in superb value for the price.”

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Posted 2 years ago

Hi Paul - Thank you for your review of your great experience with IOLLA. You look spec-tacular in your new Stewart frames, great choice of colour too !

Posted 2 years ago

“Helpful, pleasant staff.”

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Posted 2 years ago

Hi Jane! Thanks so much for the lovely review, we're delighted you had a great IOLLA experience!

Posted 2 years ago

“Glasses are first class at a very good price, absolutely delighted with them. I just love the flat pack case too ideal for my hand bag”

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Posted 2 years ago

Hi Sheila - We are thrilled to hear you had a great experience with IOLLA and love your new glasses (and the case!). Thank you!

Posted 2 years ago

“I'm happy literally with everything!!!”

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Posted 2 years ago

Thank you for your order Arianna! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very siMple process to order new glasses from your website.”

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Posted 2 years ago

Hi Laura - Thank you for your great feedback! We are thrilled to hear you had a simple and positive journey with IOLLA !

Posted 2 years ago

“Excellent service from all the staff at Iolla”

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Posted 2 years ago

Hi Elizabeth - Thank you for your positive review and order! We love to hear that you have had a good experience with our teams here at IOLLA!

Posted 2 years ago

“First ever pair of glasses and the service from store to delivery was fantastic. Great and friendly help from shop assistants and clear communication by email to update me on my order. Thanks!”

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Posted 2 years ago

Hi Cathal! We are thrilled to hear you had a great experience with IOLLA in-store and online! Thank you for your order and review.

Posted 2 years ago

“Extremely helpful staff member who could not have been more efficient and pleasant.”

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Posted 2 years ago

Hi Katharine, Thank you for such a positive review of your experience with IOLLA! We are thrilled to hear your feedback about our team members!

Posted 2 years ago

“Lovely shop, friendly staff, very pleased with my glasses!”

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Posted 2 years ago

Hi Lucy - Thank you for a lovely review about your experience with IOLLA! I will be certain to pass your feedback over to our in-store team, comments like this really do make their day!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews