IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Would thoroughly recommend.”

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Posted 3 years ago

Thank you for your review Ainsley! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Beautiful frames, lovely and helpful staff”

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Posted 3 years ago

Thank you for your review Klaudia! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Excellent customer service & really great experience overall! Good range of frames and unbelievably great value for money. I recommend to my partner who has just ordered a couple of pairs too!”

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Posted 3 years ago

Thank you for your review and recommendation Michael! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Its the first time I had used iolla and it was recommended by a friend, Super easy to do and good communication and love my new glasses.”

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Posted 3 years ago

Thank you for your review Rob! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Great service from the team in store and glasses updated with new prescription with no hassles. Delighted. Would have rather picked them up in-store rather than Royal Mail delivery but might be a covid policy to minimise people in the shop.”

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Posted 3 years ago

Thanks for taking the time to write such a lovely review James. We're so pleased you had a great IOLLA experience! You are quite right, all orders are being posted to our customer's home address free of charge as part of our COVID-19 health and safety measures. I will however, pass your feedback onto the relevant teams

Posted 3 years ago

“Amazing service and choice of glasses for great prices.”

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Posted 3 years ago

Thanks for your kind words Carol, they mean the world to us!

Posted 3 years ago

“I love my new prescription sunglasses. The staff in the store at Stockbridge are fantastic, thank you.”

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Posted 3 years ago

We're delighted to hear that you love your glasses Sarah! I'll be sure to pass on your kind words to the team at Stockbridge

Posted 3 years ago

“Love these guys! Nothing more needs said”

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Posted 3 years ago

Thank you so much Luke! We 🧡 you too

Posted 3 years ago

“Iolla are the best. Very customer focused and go the extra mile to help”

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Posted 3 years ago

Thanks for taking the time to write this wonderful review James! We're delighted that you had such a great IOLLA experience

Posted 3 years ago

“I just took delivery of three pairs of glasses, of which one pair is prescription sunglasses. These three pairs cost less than I usually pay for 1 pair! The quality of the frames and the lenses is excellent. I usually have to pay in excess of £150 just for one set of lenses alone and then add the cost of a frame and these ones from IOLLA are absolutely perfect. The staff in the Glasgow city centre branch were really helpful and professional.”

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Posted 3 years ago

Wow, what a lovely review! Thank you so much Morag. I'll be sure to pass your kind words onto the team at our West George Street showroom, they'll be delighted!

Posted 3 years ago

“Fabulous specs, brilliant price and lovely service.”

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Posted 3 years ago

Thanks for the lovely review Fiona, we really appreciate it!

Posted 3 years ago

“Beautiful showroom with helpful staff! Great aftercare service.. all smooth, highly recommended”

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Posted 3 years ago

We're so pleased you had a great IOLLA experience! Thanks for the lovely review Iveta

Posted 3 years ago

“Great range of frames at a no-nonsense price. Easy to arrange and quick to arrive.”

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Posted 3 years ago

Thank you so much for your kind words Fiona, they really mean the world to us!

Posted 3 years ago

“Excellent and happy service !”

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Posted 3 years ago

Thanks for taking the time to write this lovely review Karen, we really appreciate it!

Posted 3 years ago

“excellent service”

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Posted 3 years ago

Thank you so much for your lovely review Michael!

Posted 3 years ago

“Great service from choosing my glasses at the shop to them arriving at my door.”

IOLLA 5 star review on 27th September 2021

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Posted 3 years ago

Looking fantastic in your new Bell frames Eilidh! Thanks for taking the time to write this wonderful review, it really means a lot to us

Posted 3 years ago

“Staff at this Stockbridge store were very helpful and friendly. And the quality/ price of your glasses is excellent. Thanks for helping people to see better, look good, and not break the bank to do so. Diana Saunderson”

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Posted 3 years ago

You are more than welcome Diana! Thank you for taking the time to write this wonderful review. I'll be sure to pass your kind words onto our team in Stockbridge, they'll be delighted!

Posted 3 years ago

“Brilliant! Highly recommend”

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Posted 3 years ago

Thank you so much for your lovely review Anne, we really appreciate it!

Posted 3 years ago

“gorg specs”

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Posted 3 years ago

We're delighted that you love your glasses Anna! Thanks for the lovely review

Posted 3 years ago

“Sent in my old glasses for lens renewal. Got them back and they looked fantastic. Couldn’t be happier and the service internationally was first rate.”

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Posted 3 years ago

We're so pleased you had a great IOLLA experience. Thanks Sandra!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews