IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Straightforward ordering and my glasses arrived very quickly. Would definitely recommend.”

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Posted 1 year ago

Hey Mark! Thank you so much for taking the time to leave us a review. We're so glad to hear that you're loving what we do at IOLLA!

Posted 1 year ago

“Really quite perfect from the shop staff to delivery. Very pleased.”

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Posted 1 year ago

Hey David, thank you so much for your review!

Posted 1 year ago

“Fabulous shop, nearly missed ! Passing by saw a pair of sun glasses in the window, bought them and a chain to go with them. Great, knowledgeable, polite staff. Nothing was too much trouble and we had a good chat. Can’t believe the prices ! Will be back for my next reading glasses, as will my husband and daughter.”

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Posted 1 year ago

Hey Flora, thank you so much for your review! We're so glad that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“My first pair of glasses from IOLLA was in 2018 from their Stockbridge shop. Firstly, as someone with high-prescription lenses, it was wonderful to find affordable glasses and lenses that were also stylish! I have followed them to the new branch in St James' Quarter and the customer service continues to be of a high standard, the prices are still affordable and the style keeps styling! :) I have recommended them to friends and will continue to do so. Well done IOLLA.”

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Posted 1 year ago

Hey Camille, thank you so much for taking the time to leave us a review! We're so glad that you've had great experiences with us over the years. Hopefully we will see you again soon!

Posted 1 year ago

“Enjoyed the vibe, the range and the customer service.”

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Posted 1 year ago

Hey Dharmacarini, thank you so much for taking the time to leave us a review. We're so glad that you've had a great experience with us at IOLLA!

Posted 1 year ago

“I needed sunglasses for my holiday and I put in an order with 10 days to spare. IOLLA rushed the order through in record time and allowed me to enjoy the sunshine without blinding myself. Affordable, quality and they make even me look good! I'll never get lenses anywhere else.”

IOLLA 5 star review on 17th November 2023

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Posted 1 year ago

Hey Kevin, thank you so much for taking the time to leave us a review! We're so glad that you're happy with your sunglasses. Hopefully we will see you again soon!

Posted 1 year ago

“Perfect glasses as always!”

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Posted 1 year ago

Hey Hannah, thank you so much for your review!

Posted 1 year ago

“Great glasses, great customer service and great price. I was recommended you by a friend and you didn't;t disappoint.”

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Posted 1 year ago

Hey Laura, thank you so much for your review! Hopefully we'll see you again soon.

Posted 1 year ago

“My experience from start to finish was excellent. Lovely shop which had a beautiful fragrant smell and very helpful and friendly staff. I will definitely go back again..”

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Posted 1 year ago

Hey Louise, thank you so much for your review! We're so glad you've had a great experience with us at IOLLA. We're looking forward to seeing you again soon!

Posted 1 year ago

“The whole experience from start to finish was excellent. Staff very friendly and not pushy at all. Would definitely recommend”

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Posted 1 year ago

Hey Shona, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA.

Posted 1 year ago

“Excellent service and help from knowledgeable and friendly staff. Prices are very competitive and I will continue to shop there rather than on other high street stores. Keep up the good work!”

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Posted 1 year ago

Hey Ian, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“My experience was fabulous feom start to finish. My assistant was so helpful and really lovely.”

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Posted 1 year ago

Hey Morag, thank you so much for your review! Our team will be so glad to hear that you've had a great experience with us at IOLLA.

Posted 1 year ago

“Happiness is your mission and your sure achieved that for me! The glasses are immense, amazing and I see the world clearly. Thank you, thank you, thank you! x”

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Posted 1 year ago

Hey Margaret, thank you so much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“My first time wearing glasses, staff was friendly , they helped me choose the right pair of frames and the order came in one week. Thank you!”

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Posted 1 year ago

Hey Cristina! Thank you for your review. We're so glad to hear that you've had a great experience with us at IOLLA!

Posted 1 year ago

“Hello Iolla Team, I received my glasses ( Anderson - Blue Tortoise and MacDonald Medium Havana) yesterday, at my flat in France. Both are beautiful and I am quite happy with my purchase. I should have bought them one by one, this way I wouldn't have had customs fees...it was quite expensive. Too bad, I'll know next time. Hope to come and visit Glasgow someday, and I will come by!”

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Posted 1 year ago

Hey Pascale! Looking fantastic. We're so glad to hear that you're loving your new glasses. Hopefully we will see you soon!

Posted 1 year ago

“Who knew you could get sunglasses fitted to your face? Great selection and helpful staff.”

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Posted 1 year ago

Hey Kat, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 1 year ago

“It’s my second pair of glasses from Iolla and I’m very happy with them. The staff are always very helpful and friendly. I love the choice and the simplicity to order new glasses.”

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Posted 1 year ago

Hey Linda, thank you so much for taking the time to leave us a review. Hopefully we will see you again soon!

Posted 1 year ago

“Always great help from the guys in Iolla , would highly recommend”

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Posted 1 year ago

Hey Christine, thank you so much for your review! Hopefully we will see you again soon.

Posted 1 year ago

“Maybe it would be good if I could’ve picked my preferred lenses.”

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Posted 1 year ago

Hey Gary, thank you for your review. Here at IOLLA we don't think it's fair for some people to pay more for their glasses than others just because they have a higher prescription. This is why our price of £85 for single vision glasses includes the frames, coated lenses as well as lens thinning for those with higher prescriptions so that we can achieve a great finish for your glasses. If you're unhappy with the finish on your glasses, please get in touch with us on help@iolla.com.

Posted 1 year ago

“Had a great experience with IOLLA, the staff were very helpful and friendly, and the selection of glasses was fantastic, highly recommended”

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Posted 1 year ago

Hey Paul! Thank you so much for your review. We're so glad that you've had a great experience with us at IOLLA.

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews