IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love them! 10/10”

IOLLA 5 star review on 1st September 2022

Helpful Report

Posted 2 years ago

Hi Claire, thanks for your review! We're happy to hear you love your new IOLLA glasses 🤓

Posted 2 years ago

“Friendly and helpful staff, simple pricing policy and great selection of frames”

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Posted 2 years ago

Hi John, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff and that you love our range of frames 🤓

Posted 2 years ago

“Overall very happy and impressed with the quality of service and products from IOLLA. I will definitely be back when I need or want new glasses.”

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Posted 2 years ago

Hi Sarah, thanks for your review! We're happy to hear you've had a great experience finding yourself a new pair of glasses with IOLLA 🤓

Posted 2 years ago

“Love my new glasses and the service was great in the Glasgow City Centre store!”

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Posted 2 years ago

Hi Fraser thanks for your review! We're happy to hear you've had a great experience with our staff at our IOLLA Glasgow city centre store and that you love your new glasses 🤓

Posted 2 years ago

“Really quick service, helpful staff, great choice of frames and an even better price; as someone who has always required thinner lenses due to my high prescription, it was amazing to not have to pay hundreds of pounds for a pair or glasses!”

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Posted 2 years ago

Hi Helen thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Love them. So happy with the service and quality of my glasses. They are stylish and contemporary, love them. I would have paid over £300 in my local optician but I am thrilled that I have now found Iolla.”

Helpful Report

Posted 2 years ago

Hi Gemma thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Friendly and helpful advice. Great service”

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Posted 2 years ago

Hi Michael thanks for your review! We're happy to hear you've had a great service experience with IOLLA 🤓

Posted 2 years ago

“As a repeat customer, I find the service first class and prices are very competitive in my opinion, I have never been disappointed with my Iolla experience.”

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Posted 2 years ago

Hi Fraser thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Friendly and extremely helpful as ever. My only disappointment is that sometimes multi focal lenses and frames are best reviewed once the lenses are fitted. Because I don’t live near an outlet a revisit can take a long time to organise. But I buy because I love the frames!”

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Posted 2 years ago

Hi Mairi thanks for your review! We're glad you love our IOLLA frames 🤓

Posted 2 years ago

“There is a great selection of glasses and the staff where so friendly and helpful. Everything included for £85 and delivered to your house. Went in to get the glasses adjusted and they saw to it right away and were super quick. Would 100% get glasses from there again. Thank you IOLLA!”

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Posted 2 years ago

Hi Molly thanks for your review! We're happy to hear you've had a great service experience with IOLLA and that you love our range of frames 🤓

Posted 2 years ago

“The glasses I received from IOLLA are beautifully crafted just for me. I am glad to say, IOLLA is definitely affordable and worth the wait!”

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Posted 2 years ago

Hi Matthew thanks for your review! We're happy to hear that you love your new IOLLA glasses 🤓

Posted 2 years ago

“I received the Rowling and, although it didn't fit me (I made the mistake of not checking sizes), I can definitely feel the amazing quality of these glasses. I'm planning on exchanging them for the Robertson since the size is wide. Can't wait!”

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Posted 2 years ago

Hi Bianca thanks for your review! We hope you love your new pair of IOLLA Robertson glasses 🤓

Posted 2 years ago

“Fantastic service and super fast, easy delivery. Just love my new sunglasses! I'm already planning to visit for new prescription glasses.”

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Posted 2 years ago

Hi Elinor thanks for your review! We're happy to hear you've had a great service experience with IOLLA and that you love your new sunglasses 😎

Posted 2 years ago

“I loved the way the shop was laid out with the glasses available in all the colours to try on”

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Posted 2 years ago

Hi Catriona thanks for your review! We're happy to hear you've enjoyed the IOLLA instore experience 🤓

Posted 2 years ago

“Great prompt service as usual and I am delighted with the glasses. As always, great value”

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Posted 2 years ago

Hi David thanks for your review! We're happy to hear you've had a great service experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Staff in Edinburgh branch have all been absolutely fantastic. Great service .”

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Posted 2 years ago

Hi Marlyn thanks for your review! We're happy to hear you've had a great experience with our IOLLA Edinburgh staff 🤓

Posted 2 years ago

“Delighted. Having been a specks wearer for nearly 40 years, I thought I had to go with certain branded names to get my glasses as I wanted them. I have always justified getting a certain brand as “they will break my nose before they break”. Recently I was quoted £250 for my lenses and I accept that this is the going price. However a friend, with similar high expectations advised me of Iolla. I went for a look out of courtesy and was very impressed with what I found. I bought a pair of glasses without hesitation and only afterwards realised they lenses might not be thinned as much as expected. I resigned myself that I would have thicker lenses than normal as there must be some sacrifices for the much cheaper price. 8 days after ordering, the perfect pair of glasses arrived. Fitted as expected, strong frames with the perfect thin lenses. I am delighted. I can’t wait to buy more. Service was excellent, the quality is unbelievable. The range is fantastic. I can’t wait to get more. Elton John was number 1 when I was born. I might have a collection of glasses to match his shortly!”

Helpful Report

Posted 2 years ago

Hi Gordon thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Quality glasses and customer service.”

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Posted 2 years ago

Hi Syazana thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Staff were extremely helpful in getting to the bottom of my prescription problem, then getting my IOLLA glasses reglazed with the updated prescription (and at a discount)”

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Posted 2 years ago

Hi Laurence thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff 🤓

Posted 2 years ago

“Really easy to order and the virtual try-on is fab if you can't get to a store. Delivery was quick and efficient and the glasses and prescription were perfect. I've had lots of compliments on the frames and will definitely be back for more!”

Helpful Report

Posted 2 years ago

Hi Laura thanks for your review! We're happy to hear you've had a great experience ordering with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews