IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Lovely folk, lovely place, lovely specs. I’m delighted.”

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Posted 5 months ago

Hey Cathy, thanks for taking the time to leave this review! We are so glad you are loving what we are doing here at IOLLA and we hope to see you again in the future.

Posted 5 months ago

“Love my Iolla specs and everything about this innovative company.”

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Posted 5 months ago

Hey Susan, thanks for taking the time to leave this review! We're so happy you are loving your new glasses and hope to see you again in the future!

Posted 5 months ago

“Great Service at initial consultation/glasses delivered exactly on timescale given very pleased with purchase of varifocal glasses and sunglasses would highly recommend”

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Posted 5 months ago

Hey Carol, thanks for taking the time to leave this review! We're so glad you love what we do here at IOLLA and look forward to seeing you again.

Posted 5 months ago

“Very friendly and helpful. Good ranch of frames. Would recommend”

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Posted 5 months ago

Hey Norma, thank you for taking the time to leave this review! We are glad you are loving what we are doing here at IOLLA. We hope to see you again soon.

Posted 5 months ago

“Stylish glasses at very affordable prices. Very helpful staff. I have just bought my third pair of glasses from Iolla and am very pleased with them and my shopping experience”

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Posted 5 months ago

Hey Annette, thanks for leaving this great review! We're so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Posted 5 months ago

“Excellent all round. Customer service, in store, was spot on. Very efficient. New glasses arrived within estimated days and fit perfectly. Definitely recommend”

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Posted 5 months ago

Hey Glyn, thanks for leaving such a lovely review! we're so pleased you are loving your IOLLA experience and we hope to see you again soon.

Posted 5 months ago

“One of my happiest purchases: stylish, fitting well, great quality, with an affordable price. Also the Iolla staff members are very knowledgeable and helpful and didn’t take long to receive the product”

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Posted 5 months ago

Hey Korys, thank you for leaving such a great review! We're so pleased you are loving your new glasses and what we do here at IOLLA. We hope to see you again soon!

Posted 5 months ago

“Gorgeous glasses and the colour (azure blue) is totally amazing. Ordering was very straightforward. I can’t believe the glasses only cost £85! Thank you Iolla. I have my eye on another pair. x”

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Posted 5 months ago

Hey Jutta, thanks for taking the time to leave this review! We're so glad you are loving what we are doing here at IOLLA and look forward to seeing you again in the future.

Posted 5 months ago

“Fabulous experience at Iolla. Staff were very helpful and informative, and the glasses are just beautiful.”

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Posted 5 months ago

We're so pleased to hear that you love your glasses Sandra! Thanks for the great review

Posted 5 months ago

“I am very pleased with my new glasses. I was impressed by the staff’s knowledge and their care in helping me choose the right ones for me. The glasses were ready and I received a text to say I could collect them from their Manchester store. Unfortunately I wasn’t able to do that so I contacted the store and asked if they could be posted to my home. This was not a problem and my new glasses arrived a couple of days later. My friends all admired my glasses and I had to give them IOLLAS telephone number.”

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Posted 5 months ago

We're delighted to hear that you had a fantastic IOLLA experience Sue! Thank you so much for taking the time to write us this lovely review

Posted 5 months ago

“This is my fourth purchase here, I have glasses and sunglasses! Love the variety of styles and colours and the team have been great advising. Highly recommend!”

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Posted 5 months ago

Thank you so much for your loyal custom and kind words Hannah! We really appreciate this lovely review

Posted 5 months ago

“Excellent service, fantastic glasses... Highly recommend”

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Posted 5 months ago

Thank you so much for your kind words Daniel!

Posted 5 months ago

“Everyone was very helpful. Great range to select from.”

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Posted 5 months ago

This is so lovely to hear. Thank you so much Jodi!

Posted 5 months ago

“Excellent service, I love my new glasses!”

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Posted 5 months ago

We're delighted to hear that you love your glasses Nancy! Thanks for the lovely review

Posted 5 months ago

“Glasses spot on.”

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Posted 5 months ago

Thanks John! This is great to hear

Posted 5 months ago

“Two pairs of glasses refreshed as new. Great service.”

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Posted 5 months ago

Fantastic news! Thank you Fergus

Posted 5 months ago

“This is my second time getting a pair of glasses from IOLLA and once again I am over the moon with my purchase. My first glasses were the Campell in Lava Red and the frames became a defining element in my self-expression. As a student, being able to purchase high quality, bold and attractive frames for such an affordable price for frames and lenses is incredible!”

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Posted 5 months ago

Wow, what a fantastic review! Thank you so much for your kind words Isabella, they really mean the world to us

Posted 5 months ago

“Excellent experience. Really pleased with my frames. This is my 3rd pair. Staff were great as always and sensible pricing after years of spending hundreds on glasses! Will definitely be back!”

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Posted 5 months ago

Thank you so much Judith! We'd love to see you back in our showroom any time

Posted 5 months ago

“Love iolla, just bought my 4th pair of glasses from the Finnieston branch, the staff are so helpful and friendly. I wouldn't go anywhere else 😊”

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Posted 5 months ago

Thanks for your loyal custom and this great review Lorraine! I'll be sure to pass your kind words onto our Finnieston team, I know they'll be delighted

Posted 5 months ago

“Delighted with the service. Great selection of frames at a brilliant price. Will certainly use again. Lovely staff, so helpful”

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Posted 5 months ago

Thank you so much for your kind words Muriel! We'd love to see you back in our showroom any time

Posted 5 months ago

IOLLA is rated 4.9 based on 5,074 reviews