IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

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“Excellent company! Spectacles are fantastic and very very inexpensive. My buying experience was amazingly simple and the member of the team who took my order extremely helpful. I bought six pairs of spectacles and they were delivered on time and with no fuss.”

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Posted 3 years ago

Thank you for your review Paul! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very happy with the service. There was a delay with my glasses although they were honest about the delay as they said they weren't happy with the lenses so wanted to get them just right!”

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Posted 3 years ago

Thank you for your review Kendal! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Love ya all can see again xx”

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Posted 3 years ago

Thank you for your review Lynn! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very professional”

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Posted 3 years ago

Thank you for your review Anna! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Excellent service. Shopping post covid is a strange experience, however, Iolla have adjusted to the situation well, the staff keep the place immaculate and provide a very patient and friendly service. Thanks for all your help guys! 😊”

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Posted 3 years ago

Thank you for your review Vicky! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Great shop, great service, great price, great specs.”

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Posted 3 years ago

Thank you for your review Donna! Looking great in your new Patersons!

Posted 3 years ago

“Puts the joy back into picking glasses! No insane prices, no upselling sales staff, no having to compromise on frames to pay for thinning.”

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Posted 3 years ago

Thank you for your review Tom! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent service and customer care.”

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Posted 3 years ago

Thank you for your review Rory! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Excellent glasses, great design and good quality. Good value for money and only took around a week to get. Thank you Iolla.”

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Posted 3 years ago

Thank you for your review Ian! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great experience from start to finish. I was able to find the glasses I wanted online and even do a virtual try-on to make sure they looked good, so I didn't have to spend much time in the shop. Hannah was knowledgeable and helpful, explaining everything carefully. And the shop itself did everything necessary to conform to Covid rules and make the environment safe for their customers. I will definitely be back and recommend Iolla to friends.”

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Posted 3 years ago

Thank you for your excellent review Shannon! We're so happy to hear you had a great experience with IOLLA. I've passed your kind words onto Hannah and she is delighted to hear!

Posted 3 years ago

“I had a positive experience. The glasses didn't suit me but return was easy.”

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Posted 3 years ago

Thank you for your review Jennie! We're so happy to hear you had a great experience with IOLLA and hopefully next time you'll find your perfect pair!

Posted 3 years ago

“Visited the store after receiving a voucher as a gift. So many lovely pairs of glasses to choose from but I eventually settled on the style ‘Paterson’. From purchase to delivery, I honestly couldn’t recommend them highly enough.”

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Posted 3 years ago

Thank you for your review Dominique! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Terrific service from start to finish”

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Posted 3 years ago

Thank you for your review Gordon! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Great choice of frames. Good prices. Friendly, quick and easy.”

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Posted 3 years ago

Thank you for your review David! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Love the service - These are my 3rd of 4th pair from you guys - your range gets better and better - I tell everyone about you”

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Posted 3 years ago

Thank you for your review Susan! We're so happy to hear you had a great experience with us and love your IOLLA collection!

Posted 3 years ago

“Great service, lovely glasses! Staff were very quick and helpful when there was an issue with my prescription, resolved the issue and sent the glasses out quickly.”

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Posted 3 years ago

Thank you for your review Helen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Love my new glasses, they were a little tight but called in to Glasgow branch where they put this right and have worn them every day since…. Really comfortable and perfect on all aspects of my varifocal prescription”

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Posted 3 years ago

Thank you for your review Kathleen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very good glasses”

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Posted 3 years ago

Thank you for your review Kate! We're so happy to hear you love your new glasses!

Posted 3 years ago

“Went above and beyond to hasten delivery of my glasses when there was an issue with faulty lenses at their lab. Staff were first class keeping me informed.”

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Posted 3 years ago

Thank you for your review Jane! We're so happy to had a great experience with IOLLA!

Posted 3 years ago

“Great site...was able to work it down to a few I liked then finalise my choice in minutes in the shop. Glasses arrived within the promised timeframe and are perfect.”

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Posted 3 years ago

Thank you for your review Stacey! We're so happy yo hear you had a great experience with IOLLA and love your new sunglasses!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews