IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Prompt delivery. Extensive selection. Friendly staff.”

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Posted 2 years ago

We're delighted you had a great IOLLA experience Kenneth! Thanks for your lovely review

Posted 2 years ago

“Lovely polite staff. Nothing is too much for them. I've bought 4 pair of specs in the past year. So many to choose from.”

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Posted 2 years ago

Thank you for taking the time to write us this lovely review Anne! I'll be sure to pass on your kind words to the team at our West George Street showroom, they'll be delighted

Posted 2 years ago

“So happy with new glasses and the service received in store, the staff are so friendly!”

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Posted 2 years ago

We're so pleased that you love your new glasses Sara! I'll be sure to pass on your kind words to our showroom team, they'll be delighted

Posted 2 years ago

“Great quality glasses, great pricing and helpful staff”

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Posted 2 years ago

Thanks for taking the time to write this lovely review Rohan, we really appreciate your kind words!

Posted 2 years ago

“Second pair of glasses I purchased from Iolla, would recommend”

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Posted 2 years ago

We're delighted you had a great IOLLA experience Hannah! Thanks for the great review

Posted 2 years ago

“Great pair of glasses!”

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Posted 2 years ago

We're delighted to hear that you're pleased with your glasses Maria! Thanks for the lovely review

Posted 2 years ago

“Amazing value”

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Posted 2 years ago

Thank you so much Penny!

Posted 2 years ago

“Great glasses, fantastic range of frames and excellent service.”

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Posted 2 years ago

Thank you for your order Roslyn! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“An enjoyable experience. Staff very helpful.”

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Posted 2 years ago

Thank you for your order Helen! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent range of frames and an equally excellent service at the St James Quarter. Lovely helpful and friendly staff. A great experience and lovely glasses at the find of it. Well priced frames and lenses with no less quality. Iola was recommended to me and I would highly recommend to others.”

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Posted 2 years ago

Thank you for your order Suzie! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Easy to use website great choice of prescription sunglasses and delivered on time at a fantastic price, couldn’t want more!”

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Posted 2 years ago

Thank you for your order Shirley! We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 2 years ago

“Lovely staff, good choice of glasses, great value”

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Posted 2 years ago

Thank you for your order Donna! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Have had several pairs of glasses now from Iolla, fab variety, quality and service”

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Posted 2 years ago

Thank you for your order Sharon! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Great experience at IOLLA Edinburgh. Staff very helpful, knowledgable and friendly. Great prices too”

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Posted 2 years ago

Thank you for your order Elliott! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Just received my glasses from Iolla can highly recommend them absolutely love my glasses”

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Posted 2 years ago

Thank you for your order Elizabeth! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“High quality glasses and excellent service. I’ve been wearing IOLLA glasses for years - I won’t go anywhere else!”

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Posted 2 years ago

Thank you for your order Samantha! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Great service at the shop Good advice Great prices f”

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Posted 2 years ago

Thank you for your order Raj! We're so happy to hear you had a great experience with IOLLA - hopefully we can get that fifth star next time!

Posted 2 years ago

“First class products, first class service”

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Posted 2 years ago

Thank you for your order Hamish! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Quick, easy online experience.”

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Posted 2 years ago

Thank you for your order Laura! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Loved the experience of shopping at iolla Glasgow. Especially the wonderful sales people who were super helpful, all lined up for the final cut and made the whole thing really fun.”

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Posted 2 years ago

Thank you for your review Celia, we're so happy to hear you had a great experience in the showroom! A member of our Customer Support team will be in touch to follow up on how we can get those 4 extra stars!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews