IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a pair of Sunglasses on a recent trip to Edinburgh. Which were delivered within a week as not in stock. Very happy with the quality of the sunglasses ie the lenses. Would use again. My wife has already bought 2 pairs of glasses from this company as well”

Helpful Report

Posted 2 years ago

Thank you for the review Anthony! It is great to hear that you are happy with your new sunglasses and that your wife is also an IOLLA fan.

Posted 2 years ago

“Excellent customer service and honest opinions when trying to find the perfect frames that suited me. Never felt pressured into picking a frame, and delivery of glasses was quick! Very happy!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review Rachael! It is great to hear that you enjoyed your IOLLA experience, we will be sure to pass this on to the team.

Posted 2 years ago

“I can't recommend IOLLA highly enough: the selection was great, the staff were amazingly helpful and the prices are unbeatable. I will definitely be back.”

Helpful Report

Posted 2 years ago

Thank you for the amazing review Alaine! We are thrilled to hear that you are so happy with your IOLLA experience.

Posted 2 years ago

“I love this company. This is my second pair of glasses from Iolla and they're great quality and extremely well priced.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write us this lovely review. You have made an excellent choice Alex, they look great on you!

Posted 2 years ago

“What a lovely experience from start to finish at IOLLA ! Spoilt for choice with an incredible range of beautiful frames and excellent customer service. I'll definitely be back, and would recommend IOLLA to family and friends”

Helpful Report

Posted 2 years ago

Thank you for your excellent review Yvonne! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“The Edinburgh store team are a credit to iolla!”

Helpful Report

Posted 2 years ago

Thank you for your review Rachel! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Amazing service so simple, great price! I love my glasses thank you”

Helpful Report

Posted 2 years ago

Thank you for your review Lorraine! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“No fuss, simple cost effective process. Great design!”

Helpful Report

Posted 2 years ago

Thank you for your review Daren! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Easy to deal with, good choice, helpful staff and the glasses arrived in good condition.”

Helpful Report

Posted 2 years ago

Thank you for your review James! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“The reason I keep on coming back - great people, great frames, great prices. Being able to have a glasses library is a dream for a constant spec wearer. Thank you x”

Helpful Report

Posted 2 years ago

Thank you for your excellent review Carole! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Excellent customer service & what a fabulous selection of frames to choose from. Super easy process from start to finish. So glad I found IOLLA😊”

Helpful Report

Posted 2 years ago

Thank you for your review Sandra! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Amazing service and quality bought several pair each pair fits perfectly”

Helpful Report

Posted 2 years ago

Thank you for your review Charles! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Once I had chosen my glasses the service was great. I would have liked a bit more help to choose. The choice is great, as is the pricing. I have a more complicated prescription so I was pleasantly surprised when it was still included in £75 price.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback Anne-Marie, I'll be sure to pass this onto the team and hopefully next time we can get that fifth star!

Posted 2 years ago

“Very good service in the Edinburgh store ordering new glasses.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to send us such lovely feedback Jay! I'll be sure to pass on your kind words to the team at our St James Quarter showroom, they'll be delighted

Posted 2 years ago

“Amazing selection of lovely frames. Staff were really friendly and so helpful.”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely review Duncan! We're delighted you had a great IOLLA experience

Posted 2 years ago

“The staff were extremely nice and helped me with picking the right pair. The selection of sunglasses are wide and there some subtly reinvented classic looks. They are worth every penny they cost, and it’s definitely a nicer high end equivalent to buying cliched Ray Bans etc. Definitely recommend and support a local business that does everything right.”

Helpful Report

Posted 2 years ago

Thank you for this great review Calum. We are thrilled to hear that you enjoyed your IOLLA experience and that you would recommend us.

Posted 2 years ago

“Took quite a lot of time in the shop, but great range of frames, andnice staff who know what they are doing. Postal service worked well.”

Helpful Report

Posted 2 years ago

Thank you for the review Michael, we appreciate your feedback and will be sure to share this with the team.

Posted 2 years ago

“In love with my glasses and such a good price, will definitely be buying more!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review Fiona!

Posted 2 years ago

“I have been wearing variofical glasses for over 20 years but getting sunglasses that are fashionable with prescription lenses is hard I loved this shop the selection is amazing and service and delivery was very quick”

Helpful Report

Posted 2 years ago

Hi Elizabeth, thank you for the review. It's great to hear that you enjoyed your experience with IOLLA!

Posted 2 years ago

“First time using Iolla, was recommended by family and friends and I wasn’t disappointed, great selection of frames, a member of staff helped me choose which frames suited me and which were best for varifocal lenses. I gave over my prescription and the glasses were delivered to me in about 10 days …. This was the first time that I’ve not to have the glasses adjusted, very pleased with my glasses and the service, will definitely be using Iolla again”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write us this lovely review Lorraine! It's great to hear that we were recommended to you and that we have lived up to expectations.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews