IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff.”

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Posted 3 years ago

Thank you for your review Fran! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Great selection of frames and really helpful and pleasant staff. Prices very reasonable.”

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Posted 3 years ago

Thank you for your review Nancy! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I visited the store in Glasgow and was made to feel very welcome and had great advice and help from Hannah in your store. She helped me find exactly what I was looking for and I am very pleased with my new glasses. I would recommend IOLLA to my friends and family and I will be back soon to pick another pair of frames. Anne, Glasgow”

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Posted 3 years ago

Thank you for your review Anne! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent telephone service.”

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Posted 3 years ago

Thank you for your review Lorraine! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I had such a wonderful experience at Iolla! Well made glasses for much cheaper than anywhere else! Definitely only buying my glasses from them in the future!”

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Posted 3 years ago

Thank you for your review Amanda! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent service and speedy delivery!”

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Posted 3 years ago

Thank you for your review Aileen! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I’ve just received my new funky glasses!! They are perfect. I’ll definitely be ordering again ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 3 years ago

Thank you for your review Jayne! We're so happy to hear you love your new glasses!

Posted 3 years ago

“I was recommended this company after commenting on a friends new sunglasses. I subsequently ordered a pair and haven’t been disappointed. They are great quality sunglasses, look amazing and comfortable to wear. I love them! I’d definitely buy another pair from iolla.”

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Posted 3 years ago

Thank you for your review Cara! We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 3 years ago

“I had an amazing experience in the new IOLLA store at St James Quarter. The store was immaculate and despite all the restrictions in place the actual experience was really enjoyable and incredibly safe. Staff in store were friendly and approachable but also left plenty time and space to browse for yourself. I will be back soon for another pair, I've had so many compliments already! [Purchased the Hoy in Vanilla Crystal]”

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Posted 3 years ago

Wow, what a lovely review! Thank you so much Paige. I'll be sure to pass on your kind words to the team at our showroom, they'll be delighted!

Posted 3 years ago

“Really friendly staff and such a great collection of styles it was seriously hard to choose. But I had to in the end and I am very happy with my new glasses.”

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Posted 3 years ago

We're delighted that you're happy with your new glasses Saraphir. Thanks for the lovely review!

Posted 3 years ago

“amazing glasses and the staff were super helpful too!”

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Posted 3 years ago

Thank you so much for your lovely review Liz! We really appreciate it

Posted 3 years ago

“I cannot stress how helpful the team at Iolla have been. The customer service I received was helpful, friendly and extremely quick. I will definitely be ordering from them again in the future and would 100% recommend them.”

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Posted 3 years ago

What a lovey review! Thank you so much Karen. It was an absolute pleasure to help you and we are delighted to hear that you had such a great IOLLA experience

Posted 3 years ago

“Great, cheery service and a brilliant product range - all for a really good-value price. My go-to place for eyewear now!”

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Posted 3 years ago

Thank you so much David! We really appreciate your kind words

Posted 3 years ago

“Not only great value for money but a good selection of styles and helpful staff. All in, a very good experience finding my new glasses at Iolla”

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Posted 3 years ago

We are delighted that you had such a great IOLLA experience Marina! Thank you so much for taking the time to write us this lovely review

Posted 3 years ago

“Love my new glasses! Very helpful staff in the store in Edinburgh”

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Posted 3 years ago

We are delighted that you love your new glasses Rachel. I'll be sure to pass on your kind words to our showroom team. Thank you!

Posted 3 years ago

“Love my new glasses excellent service”

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Posted 3 years ago

Thank you Linda! We are over the moon that you love your new glasses

Posted 3 years ago

“Brilliant service, brilliant glasses at a great price. So straightforward! No add ons for lens protection or thinning, all in the price. Such a great model. Will definitely be back for my next pair.”

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Posted 3 years ago

Thank you so much for your kind words Jamie, they really mean the world to us. We'd be delighted to see you back in our showroom any time!

Posted 3 years ago

“Great place..easy access to frames..staff great.. I am now onto my 3rd pair of vari focal from Iolla. Prescription taken to shop...frames chosen..checked by staff..and 2 weeks later new glasses arrive. I think this provision of lenses and frames..is a great way to choose new glasses.. no fuss...and price is easier for me to manage. Delighted with the service..👌🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿”

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Posted 3 years ago

Wow, what a lovely review. Thank you so much Ellen! We are so pleased that you are delighted with your glasses and our service

Posted 3 years ago

“This is my first experience with Iolla and they have been very helpful, especially as my optician changed my prescription, they have been with me all the way from beginning to end. The Glasses are amazing and the staff who work for Iolla are very helpful and pleasant all the way. I would encourage people to get their glasses from Iolla every time.”

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Posted 3 years ago

Thank you so much for taking the time to write us such a lovely review Diane. We've really enjoyed helping you find your perfect pair of glasses and are delighted that you've had such a positive IOLLA experience!

Posted 3 years ago

“Great experience - very helpful staff in a relaxed environment.”

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Posted 3 years ago

Thanks for taking the time to write us a lovely review Mairi. We're so pleased you had such a great IOLLA experience!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews