IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been using Iolla since 2018 and keep coming back. Love everything about them. Fantastic styles consistently. Staff are extra lovely too! I’ve had 3 pairs of glasses plus sunglasses with Iolla and used their refresh service once. Every order has went smoothly without issue. My family bought me a gift voucher recently which I think is a brilliant idea!”

Helpful Report

Posted 4 months ago

Hey Chloe, wow what a great review! It's great to hear you are loving what we are doing here at IOLLA and have had some great experiences with us previously. We hope you continue to love your glasses and we look forward to seeing you again in the future!

Posted 4 months ago

“Love my glasses lovely interaction in shop”

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Posted 4 months ago

Hey Louise, thanks for leaving this great review! We're so glad you are loving what we are doing here at IOLLA. We hope to see you again in the future!

Posted 4 months ago

“Tried the frames on instore in Glasgow and ordered on line when I got home as I have prescription glasses. All straight forward and delivered within a week”

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Posted 4 months ago

Hey Paul, thank you for taking the time to leave us this review! We're so glad you are loving what we are doing here at IOLLA. We look forward to seeing you again in the future!

Posted 4 months ago

“Absolutely brilliant service at Iola Manchester. Staff are brilliant and the choice of specs is fantastic. There are so many desirable frames in there that I am finding myself buying spectacles like I might buy socks. I want all the different colours and trendy styles. So I am being tempted into buying spare pairs just for the sake of owning more lovely glasses. Honestly Iola are amazing. They are also good value and I cannot recommend them enough. They make buying spectacles a pleasure. My brief was I wanted glasses that make me look sexier more adventurous more arty looking more handsome more intelligent and more trendy. Iola ticked every box if I say so myself. I am now a legend in my own underpants. Thank you Iola.”

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Posted 4 months ago

Hey Nigel, wow what a great review! We're so glad you are loving the wide range of frames we have here at IOLLA. We hope you continue to enjoy your new frames and look forward to seeing you back again in the future!

Posted 4 months ago

“Wonderful service for new glasses and refresh. Quick, efficient, great customer service and brilliant products. I think the pricing is also brilliant and love the message & ethics. Thanks again Iolla!”

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Posted 4 months ago

Hey Abby, thanks for taking the time to leave this great feedback! It's lovely to hear how much you love what we're doing here at IOLLA. We hope you continue to love your glasses and hope to see you again in the future!

Posted 4 months ago

“Great experience.”

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Posted 4 months ago

Hey Lindsay, thanks for leaving this great review! We hope to see you again soon.

Posted 4 months ago

“I've now got 3 pairs of IOLLA specs. They are a great service and the specs are top quality. I'm very rough on glasses. I'm a gardener and have used my prescription sun glasses all summer. I've dropped them many times and not a mark on them. Very well made glasses. Highly recommend.”

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Posted 4 months ago

Hey John, thanks for taking the time to leave us this review! We're so glad you are loving your new IOLLA glasses. We hope to see you back again soon!

Posted 4 months ago

“Classic designs and nice quality.”

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Posted 4 months ago

Hey Hrithik, thanks for taking the time to leave us this review! We're so glad you are loving your new glasses and we hope to see you again soon.

Posted 4 months ago

“Great product and service”

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Posted 4 months ago

Hey Nicola, thank you for your review!

Posted 4 months ago

“Such an efficient service. Affordable and good quality ❤️”

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Posted 4 months ago

Hey Mairi, thank you for your lovely review!

Posted 4 months ago

“Good service and great glasses”

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Posted 4 months ago

Hey Sol, thank you for your review! We're so glad to hear that you're loving how we do things here at IOLLA.

Posted 4 months ago

“Fabulous experience from start to finish”

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Posted 4 months ago

Hey Sheonagh, thank you for getting in touch! We're so glad to hear that you're loving how we do things here at IOLLA. Hopefully we'll see you again soon!

Posted 4 months ago

“Great service from the staff”

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Posted 4 months ago

Thank you Margaret! I'll be sure to pass your kind words onto our showroom team, I know they'll be delighted

Posted 4 months ago

“Really helpful staff in the showroom and a great selection of specs! Love my new glasses and will definitely come back to Iolla for more”

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Posted 4 months ago

Thank you so much Jennifer! We'd love to see you back in our showroom any time

Posted 4 months ago

“I traveled to Scotland and was so happy to find Iolla in Edinburgh. I bought the cutest pair of sunnies! I love them and plan on sending my RX to Iolla for a pair of prescription glasses as well. The staff was so friendly and helpful and helped me pick out the perfect glasses.”

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Posted 4 months ago

We're so happy to hear that you love your new sunnies! We'd love to make you some prescription glasses any time

Posted 4 months ago

“The staff were pleasnt and helpful. The spedtacles were just what I was looking for and the price OK.”

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Posted 4 months ago

We're delighted to hear that you had a great IOLLA experience David! Thank you so much for your kind words

Posted 4 months ago

“Very attractive cases (I have two now) that are well priced and sent across quickly and efficiently”

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Posted 4 months ago

This is great to hear Emma! Thanks for taking the time to write us this lovely review

Posted 4 months ago

“Top drawer as always 👌”

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Posted 4 months ago

Thank you so much David!

Posted 4 months ago

“I had 4 pairs of glasses refurbished and the service was excellent. Very approachable and helpful staff. Good advice. Highly recommend.”

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Posted 4 months ago

Hey Michael, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 4 months ago

“Efficient service, very happy with my glasses.”

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Posted 4 months ago

Hey Linda, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 4 months ago

IOLLA is rated 4.9 based on 5,074 reviews