IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my new glasses. Great experience and amazing in store service from all of the team.”

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Posted 2 years ago

Hi Michaela, thank you for the lovely review! We are so happy to hear that you enjoyed your IOLLA experience 🤓

Posted 2 years ago

“Lovely stuff and love my new glasses”

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Posted 2 years ago

Thank you for the review Olly!

Posted 2 years ago

“Easy peasy process. Delay to glasses arriving due to Royal Mail strike. Glasses are a dream, love the frames, too many designs loved them all.”

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Posted 2 years ago

Thank you for taking the time to write us this lovely review Marie. So glad to hear that you love your new glasses!

Posted 2 years ago

“Lovely welcoming shop, staff very helpful. . Order was processed very quickly and i received my glasses within 10 days. Fantastic selection of frames really different which was what i was looking for. Would certainly recommend anyone to visit this shop you will be pleasantly surprised. Excellent prices. Love them.”

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Posted 2 years ago

Hi Elma, thank you for taking the time to write us this lovely review! It is great to hear that you were so happy with your IOLLA experience and that you would recommend us 🤓

Posted 2 years ago

“First class service, helpful guidance in choosing frames and measuring for varifocals!”

IOLLA 5 star review on 22nd December 2022

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Posted 2 years ago

Hi Karen, thank you for the review, your new glasses look great!

Posted 2 years ago

“I was very happy with my Iolla experience. I had heard a bit about IOLLA on Radio 4 and decided to look at the website. I wear varifocals so couldn't order online but was sufficiently inspired to visit the Iolla branch in Edinburgh to have a look at frames and decided to buy a new pair. I couldn't fault either the customer service or the range of frames available. My spectacles arrived in good time and I am delighted with the,”

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Posted 2 years ago

Hi Susan, thank you for taking the time to write us this lovely review. It is great to hear that you have been so pleased with your IOLLA experience.

Posted 2 years ago

“These are the best glasses / sunglasses I have ever bought 50 years thank you”

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Posted 2 years ago

Thank you for the great review Leslie!

Posted 2 years ago

“Great range of frames and very easy to shop for new glasses. Definitely will be back and have already recommended to friends who have bought frames with you”

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Posted 2 years ago

Hi Lynette, thank you for this lovely review and for recommending us to friends. We look forward to seeing you again 🤓

Posted 2 years ago

“The service I received in IOLLA in Finnieston was first class. The staff were not only warm and welcoming but knowledgeable too, I will 100% use IOLLA in the future and have already recommended the eyewear boutique to friends. I love my new frames and can’t wait to expand on my collection. Thank you again for a fantastic shopping experience.”

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Posted 2 years ago

Thank you for your review Adelle! We're so happy to hear you had a great experience in the showroom and love your new glasses!

Posted 2 years ago

“Super service at Iola, popped in as my glasses needed a bit tightening up and the girl did it straight away. Perfect.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Basically couldn't be easier. Very happy with style of frames and quality. - Scott M”

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Posted 2 years ago

Thank you for your review Scott! We're so happy to hear you love your new glasses!

Posted 2 years ago

“Really great!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Love IOLLA for choice and value. Last experience there was an error with my lenses however was resolved quickly and we try no quibbles.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Value for money beutifull designs and excellent customer support and people in the shop, will buy again.”

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Posted 2 years ago

Thank you for your review Eleni! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I purchased prescription sunglasses from Iola. I was very happy with the service I received. Lots of frames etc to chose from. Friendly,helpful staff. Easy and effortless experience. I would definitely shop here again and recommend them to others.”

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Posted 2 years ago

Thank you for your review Linda! We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 2 years ago

“Very easy and straightforward. Colleagues in Edinburgh were helpful but not pushy, and answered my questions easily. Very happy with my reading glasses and sunglasses.”

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Posted 2 years ago

We're so pleased you had a great IOLLA experience Lorna! I'll be sure to pass on your kind words to our team in St James Quarter, I know they'll be delighted

Posted 2 years ago

“Efficient friendly service”

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Posted 2 years ago

Thanks for the lovely review Paddy! We really appreciate it

Posted 2 years ago

“Iolla is simply the best - friendly, affordable and excellent service. What more could you ask for?”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great service, amazing glasses!”

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Posted 2 years ago

We're so happy to hear that you're pleased with your glasses Maria! Thanks for the lovely review

Posted 2 years ago

“Delighted to be back at Iolla after getting my first non-iolla pair in 6 years. Iolla quality and customer service second to none”

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Posted 2 years ago

Thank you so much for your lovely review Dan! So good to see you back in our showroom again

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews