IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent, I received great follow up for questions I had and their experts helped correct a couple of mistakes I'd made with my order. I've already recommended this service to friends and family.”

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Posted 2 years ago

Thank you for the great review Stewart! We are so happy to hear that you enjoyed your experience with IOLLA and that you have already recommened us to friends and family.

Posted 2 years ago

“Great value, huge selection, great service”

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Posted 2 years ago

Thanky for the review Caitlin 🤓

Posted 2 years ago

“In the beginning, I wasn't sure how to buy online prescription glasses but the instructions on the website are so clear and easy to follow. Its perfectly fit and I love it so unique and very good quality defe I will buy another design very soon.”

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Posted 2 years ago

Thank you for taking the time to write us this great review. We are thrilled to hear that you enjoyed your experience with IOLLA!

Posted 2 years ago

“So easy to use. Now they have my varifocal prescription on file, I simply call, order and pay for new glasses and they arrive 😀”

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Posted 2 years ago

Thank you for the great review Emma! 🤓

Posted 2 years ago

“Fantastic service: got my measurements taken instore at the Edinburgh St James’ branch and was sent a link to upload my prescription quickly and easily. My glasses came soon after — and I love them!”

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Posted 2 years ago

Thank you for the lovely review Fiona! It is great to hear that you have enjoyed your experience with IOLLA!

Posted 2 years ago

“Recommended by my daughter and found the service I received first class. Glasses are of good quality and excellent value for money”

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Posted 2 years ago

Thank you for the review Gordon! It is great to hear that you you have enjoyed your first experience with IOLLA!

Posted 2 years ago

“Very friendly and helpful staff, lots of stylish frame options available at a very reasonable price point”

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Posted 2 years ago

Thank you for the lovely review Emily!

Posted 2 years ago

“Big fan of Iolla. The service is effortless”

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Posted 2 years ago

Thank you for the review Keith! Looks like you made an excellent choice 🤓

Posted 2 years ago

“had a fab experience, great selection of frames & helpful, friendly staff.”

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Posted 2 years ago

Thank you for the review Stefania. Great to hear that you enjoyed your experience with IOLLA!

Posted 2 years ago

“Iolla’s glasses are great and really reasonably priced. On top of this the customer service is excellent - I recently had an issue when my glasses were re-lensed with an old prescription by mistake, and the Iolla team got the correct lenses installed and posted the glasses back to me free of charge and very quickly. Would definitely recommend Iolla.”

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Posted 2 years ago

Thank you for taking the time to write us this lovely review Max. It is great to hear that you have enjoyed your experience with IOLLA and that you would recommend us to others. We look forward to seeing you again nect time 🤓

Posted 2 years ago

“Very easy straightforward service with great help and advice choosing my new frames”

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Posted 2 years ago

Thank you for the lovely review Lisa!

Posted 2 years ago

“Excellent staff, very helpful”

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Posted 2 years ago

Great to hear that you enjoyed your experience with IOLLA!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks for the review Evgenia!

Posted 2 years ago

“I was very pleased to be able to get my strong prescription with no bother. Service was excellent! X”

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Posted 2 years ago

Thank you for the review Christine! 🤓

Posted 2 years ago

“Fab service - the item I wanted was not in stock but received it three days later. Lovely, helpful staff in store. Will definitely be back and already recommended to friends!”

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Posted 2 years ago

Thank you for the fab review Sunniva!

Posted 2 years ago

“Great service in store, very efficient and good customer service. Online service great too, will definitely be back 😀”

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Posted 2 years ago

Thank you for taking the time to write us this great review Tracy! See you again next time.

Posted 2 years ago

“Second time using IOLLA, service is second to none, I would not use anyone else. Give them a try, you won't be disappointed.”

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Posted 2 years ago

Great to hear that you enjoyed your experience with us again. Thank you for the lovely review Thomas!

Posted 2 years ago

“Delighted with my new IOLLA glasses. Great quality, lovely shape and the plum fade colour is rather cool!”

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Posted 2 years ago

These were a great choice Ivona, they look spec-tacular on you 🤓

Posted 2 years ago

“Great service, love my new glasses, they fit perfectly, I'm delighted with the style and I can see perfectly with them! I'm very happy. I received them within a week also. Highly recommend Iolla . I will definitely use this service again!”

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Posted 2 years ago

Thank you got taking the time to write us this lovely review. Great to hear that you have enjoyed your experience with IOLLA!

Posted 2 years ago

“I’ve had so many compliments about my glasses just love them .”

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Posted 2 years ago

That is great to hear Laura, thank you for the review!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews