IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came out with 3 pair off glasses.🤣”

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Posted 3 years ago

Thank you for your review Anne! We're so happy to hear you had a great experience with IOLLA and love your new glasses - what a collection!

Posted 3 years ago

“Great service and product. Delighted with my glasses.”

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Posted 3 years ago

Thank you for your review Liz! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great personalised service, fast and efficient. Thank you!”

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Posted 3 years ago

Thank you for your review Nadia! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“favourite glasses shop ever, love the customer service and friendly staff, love the styles, love the cases, I have such a nice time every visit. absolute cherry on the cake is the price is so reasonable.”

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Posted 3 years ago

Thank you for your review Brogan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“I am really pleased with the glasses I purchased from Iolla. The selection is great and the staff were really friendly and efficient. The glasses arrived in the post a week later and were contained in a really stylish triangular case with a great cleaning cloth. All glasses are priced the same so it makes it really easy to choose. Highly recommended!”

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Posted 3 years ago

Thank you for your review Kathryn! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Buying glasses online isn't something I'd have contemplated pre-COVID. However, IOLLA's website is very easy to navigate and the whole experience was very easy, from the virtual try on to taking delivery of my glasses ahead of schedule. Definately recommend.”

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Posted 3 years ago

Thank you for your review Ian! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Fabulous service....would highly recommend to friends and family thanks”

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Posted 3 years ago

Thank you for your review Anne! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“First class service from first contact to product delivery, would highly recommend to anyone”

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Posted 3 years ago

Thank you for your review Ken! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Love my Iolla glasses! The website and shop experience were both slick and professional. Such a range of funky frames in a variety of shapes and colourways...awesome!”

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Posted 3 years ago

Thank you for your review Eileen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Really helpful staff and glasses which are nice designs but also wide fit!”

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Posted 3 years ago

Thank you for your review Jessica! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Just everything about Iolla is great. Design, fit, quality, price, experience.”

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Posted 3 years ago

Thank you for your review James! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you for your review Alan! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I loved the staff and the store's vibes - the staff were friendly and nice.”

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Posted 3 years ago

Thank you for your review Robin! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“First time buying glasses. Excellent service. Arrived in the post within a week.”

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Posted 3 years ago

Thank you for your review Guy! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Amazing! Such good quality and for a good price too. Doesn’t rip you off like other high street retailers. Simple, easy and efficient service too. Will only be purchasing from here going forward and have been recommending to friends as well.”

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Posted 3 years ago

Thank you for your review and recommendations Catriona! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“I got a new prescription but wanted to keep my existing IOLLA glasses, which are just lovely (a Bell and some sunglasses). It was really simple. Send a screenshot of the new prescription and sending in my glasses. Within a week I got them back. And they fit perfectly. Great to reuse existing frames.”

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Posted 3 years ago

Thank you for your review Bettina! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I had requested varifocal readers and they are perfect. And the sales staff were so helpful”

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Posted 3 years ago

Thank you for your review Marilyn! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great staff, great service. Would highly recommend.”

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Posted 3 years ago

Thank you for your review Maryann! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very good”

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Posted 3 years ago

Thank you for your review Billy! We're so happy to hear you had a great experience with IOLLA - hopefully we can get that fifth star next time!

Posted 3 years ago

“Excellent customer service with speedy turnaround and delivery of great spectacles. Would recommend”

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Posted 3 years ago

Thank you for your review Maggie! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews