IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my glasses in the store and got them delivered. I had to input my prescription on the website which was a link sent to me. I absolutely love my glasses I ordered Rowling glasses and I got Bell clip in sunglasses that fit that style. I would 100% recommend the quality of the glasses is so good. I've had loads of compliments of my glasses.”

Helpful Report

Posted 2 years ago

Hi Rachel, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new Rowling glasses and Bell clip ons 🤓😎

Posted 2 years ago

“Visited for the first time on friends recommendation. Very welcoming, nicely laid out and great selection of funky glasses.”

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Posted 2 years ago

Hi Lorna, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of glasses 🤓😎

Posted 2 years ago

“Good value and great service”

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Posted 2 years ago

Hi Stephen, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Great glasses, great range, and great service.”

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Posted 2 years ago

Hi Ellie, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of glasses 🤓

Posted 2 years ago

“My daughter told me about Iolla and I liked her glasses case that folded flat. Although I didn’t need glasses this time, I shall certainly return to this website when I do. Delivery was very quick and the quality of my case excellent.”

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Posted 2 years ago

Hi Gill, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Good service, well priced glasses, sound company”

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Posted 2 years ago

Hi Alistair, thanks for your review! We're happy to hear you've had a good experience with IOLLA 🤓

Posted 2 years ago

“Lovely shop, staff very professional and helpful!! Fabulous selection of frames!!’ I will definitely be back again!!’”

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Posted 2 years ago

Hi Sarah, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff and that you love our selection of frames 🤓

Posted 2 years ago

“Website and ordering experience was very easy, site was user friendly and uploading prescription was simple. Glasses arrived within a week. Glasses are a little bit different than in the pictures, more glossy but hardly worth considering a return etc. Price was very good and they'll do great for a spare work pair. Thanks”

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Posted 2 years ago

Hi Martin, thanks for your review! We're happy to hear you've had a great experience ordering with IOLLA and that you're happy with your new glasses 🤓

Posted 2 years ago

“Simply blown away by the quality of the product as well as the superb service at the store!”

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Posted 2 years ago

Hi Ujan, thanks for your review! We're happy to hear you've had a great in-store experience with our IOLLA staff and that you love your new glasses 🤓

Posted 2 years ago

“Excellent quality, style and value. I wouldn’t go anywhere else for my glasses!”

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Posted 2 years ago

Hi Gemma, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Love your styled. But needed replacement frames. You stated 7-10 days. I’m afraid they didn’t arrive for over a fortnight after we phoned to enquire. Didappointed”

Helpful Report

Posted 2 years ago

Hi John, thank you for taking the time to get in touch with some feedback. We are so sorry to see there was a delay to your order. We strive to get every order out on time but I can see we unfortunately fell short on this occasion. Your feedback has been passed onto management to make sure we prevent this in the future.

Posted 2 years ago

“Great service, easy ordering and speedy delivery… what’s not to like? XX”

Helpful Report

Posted 2 years ago

Hi Jan, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“The staff are very helpful and the customer service after purchase was really great.”

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Posted 2 years ago

Hi Giovanna, thanks for your review! We're happy to hear you've had a great customer service experience with IOLLA 🤓

Posted 2 years ago

“Lovely, helpful and kind staff. good quality glasses at a good price, and received help with fitting them after they arrived which was easy to access and quick. would recommend over any other glasses retailer.”

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Posted 2 years ago

Hi Caitlin, thanks for your review and recommendation! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Really efficient, lovely stylish glasses and reasonably priced! Would definitely use again!”

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Posted 2 years ago

Hi Christina, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Iolla has been a fabulous discovery! I love my new glasses but I love the price even more. I've managed to get new glasses plus prescription sunglasses for less than I have previously paid for one pair elsewhere. Delighted.”

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Posted 2 years ago

Hi Lynne, thanks for your review! We're happy to hear you love your new IOLLA glasses 😎🤓

Posted 2 years ago

“Friendly, helpful staff, a wide range of frames. fully accessible for wheelchair users (St. James Quarter, Edinburgh).”

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Posted 2 years ago

Hi Melissa, thanks for your review! We're happy to hear you had a great experience in our Edinburgh IOLLA showroom 🤓

Posted 2 years ago

“I ordered two pairs of glasses and one lens was actually the wrong prescription. Brought it into the store and they managed to contact the lab and have a new lens put in that day as I was leaving on a trip the next morning. Friendly and helpful.”

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Posted 2 years ago

Hi Aaron, thanks for your review! We're happy to hear we were able to help you out with new lenses 🤓

Posted 2 years ago

“Great service in helping me choose my new Iolla’s in Finnieston store. Connolly’s look awesome and arrived at my door within 10 days! Perfect.”

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Posted 2 years ago

Hi Gary, thanks for your review! We're happy to hear you've had a great experience in our Finnieston IOLLA showroom and that you love your new Connolly's 🤓

Posted 2 years ago

“I ordered the glasses in your Edinburgh Store. Confirmed my order on line along with my eye prescription as I didn’t have it with me while in store.Found the online sight simple to use.Happy with my glasses”

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Posted 2 years ago

Hi Linda, thanks for your review! We're happy to hear you've had a great experience in our Edinburgh IOLLA showroom 🤓

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews