IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had already bought glasses from Iolla and the service was really good. Went back for a pair of sun glasses staff were extremely helpful and nice..”

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Posted 2 years ago

It was an absolute pleasure to have you back Terrance! Thank you so much for your lovely review

Posted 2 years ago

“Fast friendly service. Excellent glasses.”

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Posted 2 years ago

Thanks Hilary! We're delighted that you love your new glasses

Posted 2 years ago

“Fab clean shop great frames assistants well trained a pleasure to shop”

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Posted 2 years ago

Thank you for your kind words Linda. I'll make sure to pass them on to our showroom team, they'll be chuffed to bits

Posted 2 years ago

“Fabulous service and quality, so comfortable and stylish and at a good price! I recommend this company to all spec wearers.”

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Posted 2 years ago

Thank you for your kind words and recommendations Michael! They really mean the world to us

Posted 2 years ago

“Found my glasses online with their try on app. Went to the shop was not disappointed the quality and fit was perfect and the staff extremely helpful at St. James Quarter.”

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Posted 2 years ago

Thank you so much Dorothy! I'll be sure to pass on your kind words to the team at St James Quarter, they'll be delighted

Posted 2 years ago

“Very good service from friendly and helpful staff. Great range of glasses at competitive prices.”

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Posted 2 years ago

We're glad you had a great IOLLA experience Calum. We'd love to find out how we can go above and beyond next time and bag that 5th star

Posted 2 years ago

“Great selection of frames and really helpful staff! Delivery was quicker than I expected aswell 😊”

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Posted 2 years ago

Thanks for taking the time to write this lovely review Ewan! Hopefully, next time we will exceed your expectations and bag that 5th star

Posted 2 years ago

“Excellent service, friendly staff and quality frames. I never go anywhere else”

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Posted 2 years ago

Thanks for the lovely review June! We're delighted you had a great IOLLA experience

Posted 2 years ago

“Excellent help choosing glasses in the store, and the fact that I coukd change the lenses at no cost if I needed to made it easy to decide to try varifocals. Uploading the prescription online was starightforward and I LOVE my glasses! Thank you”

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Posted 2 years ago

Thank you so much for taking the time to write this lovely review Joanna! We're delighted that you love your new glasses

Posted 2 years ago

“First class”

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Posted 2 years ago

Thank you so much George!

Posted 2 years ago

“Can’t rate the IOLLA crew highly enough for excellent and efficient service including after sales. Knocking it out the park 💪🏼”

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Posted 2 years ago

We are delighted to hear you had a great IOLLA experience Douglas! Thanks for taking the time to write this lovely review

Posted 2 years ago

“First class service all round. ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

Thanks so much for your lovely review Claire! Your kind words mean the world to us

Posted 2 years ago

“Brilliant service in the shop in St. James, the chap was helpful and explained everything well. The glasses fit perfect, will buy from you again.”

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Posted 2 years ago

Thank you James! I'll be sure to pass your kind words on to the team at St James Quarter, they'll be delighted!

Posted 2 years ago

“Cannot fault Iolla in any way. I was used to paying a lot for frames and lenses. I was recommended Iolla by a friend and I have to say that I am in no way disappointed. Very clear lenses and good quality frames as well. The service was very good and Iolla staff were also excellent. Nothing was too much of any bother from changes to order to adjustment of frames. I wont be going anywhere else in the future...”

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Posted 2 years ago

Wow, what an amazing review! Thank you so much Frazer. We're delighted to hear you had such a great IOLLA experience

Posted 2 years ago

“Love my new glasses!”

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Posted 2 years ago

We're delighted to hear that you love your new glasses Marie! Thanks for taking the time to write this lovely review

Posted 2 years ago

“Staff were very helpful ,and I love my new glasses very happy 😆💕”

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Posted 2 years ago

Thank you so much Barbara! I'll be sure to pass on your kind words to our team at St James Quarter

Posted 2 years ago

“Could not wish for more , Excellent, excellent, excellent Thank you ☺️”

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Posted 2 years ago

Thank you so much for this wonderful review Eleanor! Your kind words mean the world to us

Posted 2 years ago

“Perfect frames, beautiful glasses. Have othered sunglasses to match. Will never get glasses elsewhere again!”

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Posted 2 years ago

Thank you for the review Anna, it is great to hear that you have enjoyed your IOLLA experience!

Posted 2 years ago

“Lots of stylish designs to choose from that won't make your eyes water at the prices”

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Posted 2 years ago

Thank you for the lovely review Jane!

Posted 2 years ago

“Absolutely love this shop Great eye catching glasses at such reasonable prices”

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Posted 2 years ago

Looking SEPC-tacular Roy! Great to see that you love our new collection as much as we do.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews