IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted a pair of garden duties, sailing, shooting and driving spectacles... just with my distance lenses but with the proper optics. Iolla's specs are absolutely spot on and fit for purpose. Thank you!”

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Posted 3 years ago

Van, you look fantastic in that Macdonald frame, great choice! Thank you so much for your lovely review

Posted 3 years ago

“super quick and efficient service - love my new glasses!”

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Posted 3 years ago

We're delighted to hear that you love your glasses Aditi! Thanks for taking the time to write this lovely review

Posted 3 years ago

“Excellent quick service and easy to navigate website”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience John! Thanks for the review, it really means a lot to us

Posted 3 years ago

“Lovely helpful staff in St James Edinburgh.”

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Posted 3 years ago

We're so pleased to hear that you enjoyed visiting our showroom Georgina! We'd love to hear how we could make your next IOLLA experience even better and maybe bag that 5th star

Posted 3 years ago

“The employees in the shop were extremely helpful and my glasses came so quickly after I provided my Rx. I couldn't have asked for an easier experience and I love my new glasses!”

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Posted 3 years ago

We are delighted you had such a great IOLLA experience and that you love your glasses Sara! Thank you so much for taking the time to write such a lovely review

Posted 3 years ago

“Really good service”

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Posted 3 years ago

Thank you for your review Tracey! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Great service…..staff friendly and helpful.”

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Posted 3 years ago

Thank you for your review Anne! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Great service from friendly knowledgeable staff. Good selection of frames to choose from.”

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Posted 3 years ago

Thank you for your review John! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Third pair of glasses from IOLLA..reading, sun & now long. The original pair from years ago still going strong. Great style. Great service.”

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Posted 3 years ago

Thank you for your review Sarah! We're so happy to hear you had a great experience with us and love your IOLLA collection!

Posted 3 years ago

“As usual I had my eyes tested at Boots but was very disappointed with the selection of specs. The girl in the petrol station had very nice specs and told me about IOLLA. I chose the Rowling frame in tortoise shell but due to my prescription you were not able to supply the lenses. When I went back to Boots, several staff commented on how great and unusual the frames were. Now in the process of getting the lenses fitted and look forward to continuing to receive the compliments. Your staff in Stockbridge were excellent and very helpful. Thank you”

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Posted 3 years ago

Thank you for your review Clive! We're so happy to hear you had a great experience with IOLLA and love your new Rowlings!

Posted 3 years ago

“I have a small face and head and usually have to wear children's glasses so I have the McDonald. The glasses are great, measured correctly and I really like them, so much so that I tried to also get the same prescription as sunglasses but they aren't available with that frame. As it is the only frame that actually fits me I am disappointed and would love if you could have a bigger choice of small frames and make the McDonald available in sunglasses”

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Posted 3 years ago

Thank you for your review Patricia, we're so happy to hear you love your new Macdonalds! I'll be sure to pass on your feedback regarding a wider range of smaller sunglasses. Don't hesitate to get in touch if there's anything else we can help with!

Posted 3 years ago

“Have used iolla before however this was the first time online and was very pleasantly surprised when the glasses arrived and they fitted and look great! Delivery was slightly late but iolla emailed to apologise which was nice. Thanks again!”

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Posted 3 years ago

Thank you for your review Joe! Looking great in your new Somervilles!

Posted 3 years ago

“Really helpful staff and lovely choice of new specs. I'm delighted with mine.”

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Posted 3 years ago

Thank you for your review Elizabeth! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great service, very helpful and great glasses”

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Posted 3 years ago

Thank you for your review Kevin! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“The service I received in the shop was excellent. Really happy with the glasses I bought and would highly recommend IOLLA to anyone looking for new glasses.”

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Posted 3 years ago

Thank you so much Greg for your review! It's great to hear that you would recommend us, I will pass this lovely bit of feedback onto the showroom.

Posted 3 years ago

“I chose my glasses in store I hadn't been before Staff very helpful and knowledgeable. Very good range of glasses to choose from. I like the way they arranged by face size. Made it much easier to find glasses to fit properly”

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Posted 3 years ago

Thank you for your review Rosalind! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Really delighted with new glasses & sunglasses. Arrived as promised & in ideal cases. Thank you IOLLA😊”

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Posted 3 years ago

Thank you for your review Alison! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“As always great service wonderful staff always helpful”

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Posted 3 years ago

Thank you for your review Jim! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Very helpful staff , good selection of frames at excellent prices , my lenses are normally thick due to my strong prescription but they thinned out the lenses and made them look normal. The delivery time was less than 3 weeks and they arrived well packaged . All in I am delighted”

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Posted 3 years ago

Thank you for your review Robert! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“I recently purchased glasses and sunglasses from Iolla Edinburgh St James. The staff were really helpful and friendly. Glasses arrived within a week after I uploaded my prescription and they are perfect.”

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Posted 3 years ago

Thank you for your review Emma! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews