IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Load's of stylish frames to choose from.”

Helpful Report

(St James Quarter, Edinburgh) - Posted 1 year ago

Hey James, thank you so much for your review!

Posted 1 year ago

“Fantastic customer service as always. My glasses needed a quick repair and they were on the way back to me within days of posting them. I won't buy glasses anywhere else, thank you!”

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(Online Order) - Posted 1 year ago

Hey Nicola, thank you for taking the time to leave us a review! We're so glad we were able to help you out with your glasses. See you again soon!

Posted 1 year ago

“Amazing services, very knowledgable staff would highly recommend iolla”

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Posted 1 year ago

Hey Margaret, thank you for your review! We're so glad you've had a great experience with us at IOLLA.

Posted 1 year ago

“Fab experience from start to finish. Staff took the time to make sure I was happy with the frames and lense options. Delighted with new glasses.”

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(St James Quarter, Edinburgh) - Posted 1 year ago

Hey Diane, thank you for your review! We're delighted to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“Brilliant all round. Great staff, quality glasses and nice store.”

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(St Anns Square, Manchester) - Posted 1 year ago

Hey Edward, thank you so much for your review. We're so glad to hear that you're loving what we do at IOLLA!

Posted 1 year ago

“Very efficient and user friendly”

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(Online Order) - Posted 1 year ago

Hey Jonathan, thank you for your review!

Posted 1 year ago

“Needed advice regarding a repair and solution quickly found followed by delivery as promised - on time and properly executed. Thanks I’ll be back.”

Helpful Report

(City Centre, Glasgow) - Posted 1 year ago

Hey John, thank you for taking the time to leave us a review! We're so glad to hear you've had a great IOLLA experience.

Posted 1 year ago

“Excellent value for money, great service. I wish you would include a range of reading glasses too.”

Helpful Report

(City Centre, Glasgow) - Posted 1 year ago

Hey Anupama, thank you for your review! Any of our frames are available as reading glasses as well as ready readers. We'd love to see you again to find your perfect pair of reading glasses!

Posted 1 year ago

“Always a big slay”

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Posted 1 year ago

Hey Martha, thank you for your review! We're so glad you're loving what we do at IOLLA.

Posted 1 year ago

“Great choice of frames and reasonable cost with simple process and friendly helpful staff in St James Quarter. They were recommended to me and didn’t let me down”

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(St James Quarter, Edinburgh) - Posted 1 year ago

Hey Jennifer, thank you for your lovely review! Hopefully we will see you again soon.

Posted 1 year ago

“Loved my visit to the store in Glasgow. Staff were lovely and really helpful.”

Helpful Report

(City Centre, Glasgow) - Posted 1 year ago

Hey Lesley, thank you for your review! We're so glad you've had a great experience with us at IOLLA.

Posted 1 year ago

“Great glasses , great friendly and professional service and great price. Why shop anywhere else .”

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Posted 1 year ago

Hey Elaine, thank you for your review! We're so glad that you're loving what we do at IOLLA.

Posted 1 year ago

“Love love my new glasses, my first time with Iolla. Getting lots of compliments. Easy to understand which ones to try out with expert help. Great after service too.”

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(Finnieston, Glasgow) - Posted 1 year ago

Hey Michelle, thank you for your review! We're so glad you're loving what we do at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“Love my glasses and the service as always was awesome 👌”

Helpful Report

(St James Quarter, Edinburgh) - Posted 1 year ago

Hey Amy, thank you for your review! Our team will be delighted that you've had a great experience with us. Hopefully we will see you again soon!

Posted 1 year ago

“Lovely service in the Edinburgh store. Very knowledgeable and pleasant.”

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(St James Quarter, Edinburgh) - Posted 1 year ago

Hey Graham, thank you for your review. Hopefully we will see you again soon!

Posted 1 year ago

“Lovely store with very friendly and knowledgable staff! Thank you”

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(City Centre, Glasgow) - Posted 1 year ago

Hey Helen, thank you for your review! Our team will be delighted that you've had a great experience with us at IOLLA.

Posted 1 year ago

“Informative, helpful, friendly”

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(City Centre, Glasgow) - Posted 1 year ago

Hey Donald, thank you for your review!

Posted 1 year ago

“This was my first experience of Iolla and will definitely be using again. The quality of the glasses are superb and incredibly good value for money. The staff are also very friendly and helpful”

Helpful Report

(City Centre, Glasgow) - Posted 1 year ago

Hey Siobhan, thank you for your lovely review! We're so glad that you've had a great experience with us at IOLLA.

Posted 1 year ago

“Great quality product at a fantastic price, very pleased with my glasses.”

Helpful Report

(Online Order) - Posted 1 year ago

Hey Alexander, thank you for your review! We're so glad to hear you're loving your new IOLLA glasses.

Posted 1 year ago

“Bought two pairs of glasses,one being sun glasses. One pair was not as requested. No real problem as this was immediately taken care of and rectified. Staff at the James Quarter were very helpful and could not have done anymore.”

Helpful Report

(St James Quarter, Edinburgh) - Posted 1 year ago

Hey Billy, thank you for taking the time to leave us a review! We're glad you've had a great experience with IOLLA and hope to see you again soon!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews