IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally brilliant from start to finish”

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Posted 2 years ago

Hi Kirsty, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“While visiting Glasgow, Uk from USA this past June discovered Iolla. Both my husband and I had great attention from staff who answered all our questions and assisted us with selections. We left the store with two pairs each. Would definitely recommend.”

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Posted 2 years ago

Hi Sandra, thanks for your review! We're happy to hear you've had a great experience with our IOLLA instore staff 😎

Posted 2 years ago

“Friendly staff and great range of frames at a great price! I have just added to my collection with a pair of prescription sunglasses for summer driving. Have recommended to family and friends and will buy again😎”

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Posted 2 years ago

Hi Isla, thanks for your review and recommendation! We're happy to hear that you love our range of IOLLA frames 🤓😎

Posted 2 years ago

“Fantastic service and affordable prices for such good products 💞🌞🌟”

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Posted 2 years ago

Hi Diana, thanks for your review! We're happy to hear you've had a great service experience with IOLLA and that you love our range of affordable frames 🤓😎

Posted 2 years ago

“My Iolla glasses have quickly become my favourite pair.”

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Posted 2 years ago

Hi John, thanks for your review! We're happy to hear you love your new IOLLA glasses 🤓

Posted 2 years ago

“Really impressed. I visited store, selected frames, measurements taken. They arrived promptly, no adjustments needed. Nicest glasses I've had in years. Bailie frames.”

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Posted 2 years ago

Hi Evelyn, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new Bailie glasses 🤓

Posted 2 years ago

“Fabulous choice of frames at great prices. Great big spaces shop in Glasgow. Very friendly and professional staff. Great service, delivery was excellent.”

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Posted 2 years ago

Hi Carol, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of frames 🤓😎

Posted 2 years ago

“Outstanding service, I am totally amazed with my glasses they are brilliant, overall the experience was excellent from the choice, the fitting, the sales assistant, just amazing and easy, I will definitely be buying more glasses!!!!!!”

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Posted 2 years ago

Hi Mark, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Glasses are great quality and love the new folding case!”

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Posted 2 years ago

Hi Robbie, thanks for your review! We're happy to hear you love your new IOLLA glasses and folding case 🤓

Posted 2 years ago

“Best service, super quick delivery and love my new glasses”

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Posted 2 years ago

Hi Casey, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Staff couldn’t have been more helpful. My new glasses are excellent”

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Posted 2 years ago

Hi Colin, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff and that you love your new glasses 🤓

Posted 2 years ago

“Excellent products and great service at a great price. I’ll be using Iolla again!”

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Posted 2 years ago

Hi Dominic, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“First class shopping experience. Value for money , cool design & varied choice of frames”

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Posted 2 years ago

Hi Paul, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of frames 🤓

Posted 2 years ago

“Love this place. The staff are friendly and down to earth. Doesn't feel like I'm being pressured into buying. Have bought my glasses from here for over 6 years now.”

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Posted 2 years ago

Hi Jonathan, thanks for your review! We're happy to hear you always have a great experience with our IOLLA showroom staff and that you love our range of glasses 🤓

Posted 2 years ago

“Great experience! Went in for the first time looking for a new pair of glasses and was really quick and easy to pick them and order them. Really cool styles too!”

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Posted 2 years ago

Hi Adela, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of glasses 🤓😎

Posted 2 years ago

“Very good ,however the receipt I was sent did not include my name and this is making it difficult for me to claim payment from my work”

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Posted 2 years ago

Hi Peter, thank you for your review. All our receipts should indeed contain your name and address however we will resend you a more detailed invoice which should contain all you need for insurance purposes.

Posted 2 years ago

“I visited the shop and lovely helpful staff helped me to choose suitable frames. I got home and forwarded my prescription. The complete process was easy and I am delighted with my new sunglasses.”

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Posted 2 years ago

“Excellent from start to Finnish”

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Posted 2 years ago

“I was really really impressed with Iolla. I am not sure if it was deliberate or not, but when I went in store I wasn't immediately approached to be asked if I wanted assistance. I found this refreshing. I was given the space to mull around and look at what was there. The shop felt spacious and well presented. I didn't need anyone to help, and once I'd chosen frames I approached the desk. Ordering them was exceptionally straight forward and only took a few minutes. I appreciated the ease of adding the prescription online and then delivery was on time. Thanks very much.”

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Posted 2 years ago

“Excellent service courteous helpful staff all round good experience and delighted with new glasses.”

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Posted 2 years ago

Hi Cheryl, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews