IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing, friendly service! Fixed my glasses for me which gave me time and excuse to browse and buy another pair. Love the new cases, delivered so quickly and exactly on time. Thanks !”

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Posted 3 years ago

We're delighted that you had such a a great IOLLA experience Anne! Thank you so much for taking the time to write this lovely review

Posted 3 years ago

“Easy to make appointment for repairs. Friendly, helpful staff. Really nice, stylish showroom. Received my new frames quicker than expected. Excellent service all round.”

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Posted 3 years ago

We're delighted you had such a great IOLLA experience. Thanks Linda!

Posted 3 years ago

“Second pair of glasses from iolla, easy order process, speedy delivery, can highly recommend to anyone who's tired of paying more due to bad eye sight!”

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Posted 3 years ago

Thank you so much for this wonderful review and recommendation Anna. It really does mean the world to us!

Posted 3 years ago

“Great absolutely fantastic service”

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Posted 3 years ago

We're delighted you had such a great IOLLA experience. Thanks Shannon!

Posted 3 years ago

“Wow! The whole order and its processing was smooth and easy. Quality and professionalism at its best. Could not be any better!”

IOLLA 5 star review on 4th November 2021

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Posted 3 years ago

Thanks for your lovely review Magdalena, we really appreciate it!

Posted 3 years ago

“Had a great experience visiting the Glasgow city centre shop and as I had a recent prescription was able to place the order on the spot. Glasses arrived really quickly and look great - really good quality and value for money too.”

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Posted 3 years ago

Thank you so much for your lovely review Scott! I'll be sure to pass on your kind words to the team at our West George Street showroom, they'll be delighted

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

We're delighted you had such a great IOLLA experience. Thanks Barbara!

Posted 3 years ago

“Such friendly helpful staff in store as well as great glasses. This is the 4th pair I have bought and been so pleased every time.”

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Posted 3 years ago

Those Campbell frames look fabulous on you Sarah! Thanks for the wonderful review, it means a lot

Posted 3 years ago

“Extremely pleased with the friendly and helpful service in store - glasses are perfect and fit really well”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience! Thanks Grant

Posted 3 years ago

“Great choice of frames . Very helpful staff , so easy to upload prescription . Good communication . Very please with my new glasses .”

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Posted 3 years ago

Thanks for the lovely review Lesley, we really appreciate it!

Posted 3 years ago

“Lovely glasses . Really good”

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Posted 3 years ago

You look amazing in those Paterson frames Michelle! Thanks for the lovely review

Posted 3 years ago

“Great helpful staff and selection of specs!”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience! Thanks Derek!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks for the great review Joe, we really appreciate it!

Posted 3 years ago

“Brilliant service, quick and effortless”

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Posted 3 years ago

Looking great in your Hamilton frames! Thanks Orly!

Posted 3 years ago

“I am delighted with my new glasses . They fit really well and are much lighter and more comfortable than previous pairs . The service was efficient and friendly instore and I’ve recommended them to lots of other people.”

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Posted 3 years ago

We're delighted you had such a great IOLLA experience. Thanks Kirsty!

Posted 3 years ago

“What a great find, staff are friendly and very helpful. Choice of glasses was great, found a pair I loved straight away. After care when I went in was great, no long queues. Prices were fabulous. Also thought the virtual glasses on Web page was fab, now I can try on others without going to store.”

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Posted 3 years ago

We're delighted you had such a great IOLLA experience Sandra! Thanks for the wonderful review

Posted 3 years ago

“Great staff, extremely friendly. Reasonably fast turnaround on fresh lenses, returned within timescales listed on website.”

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Posted 3 years ago

Thank you so much for your kind words Sean, they really mean the world to us!

Posted 3 years ago

“Great glasses - Muir Vanilla Crystal- ordered online and glasses were delivered a week later. Can’t recommend Iolla enough. Stylish glasses at a great price. Now have 3 pairs of Iolla glasses and a pair of sunglasses. My collection just keeps on growing!! 😂”

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Posted 3 years ago

Thanks for taking the time to write us this lovely review Nicola! We really appreciate it

Posted 3 years ago

“Super friendly and super efficient service .. definitely going back 🌟”

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Posted 3 years ago

Thanks so much for taking the time to write this lovely review Neelakshi! We really appreciate it

Posted 3 years ago

“Great store in Glasgow west end, very clean with Covid protocols. Staff friendly but let you get on with trying on and don’t pressure you.”

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Posted 3 years ago

Thanks for taking the time to write this lovely review Suzanne! I'll be sure to pass your kind words onto the team in our Finnieston showroom, they'll be delighted

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews