IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast and efficient service when purchasing New varifocal glasses online”

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Posted 1 year ago

Thank you so much for the 5 star rating of IOLLA. We are so glad to hear you were pleased with the service when purchasing new varifocal glasses with our customer support team. We really appreciate your loyalty and thank you for shopping with us!

Posted 1 year ago

“Brilliant, super helpful staff. Delighted with my gladdes.”

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Posted 1 year ago

Thank you so much for your 5-star rating of IOLLA, Debbie! We are glad to hear that you had a positive experience with both our staff and your glasses.

Posted 1 year ago

“Amazing experience!”

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Posted 1 year ago

Thanks for leaving us this great review!

Posted 1 year ago

“Very friendly and helpful staff in Glasgow shop. Spacious, no pressure to buy. Three friends to whom I recommended Iolla to, have purchased your glasses.”

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Posted 1 year ago

Hi Carol, thanks so much for taking the time to leave us this lovely review, and for recommending us to your friends! This really helps us as a small business! We'll be sure to pass your comments on to our Finnieston team

Posted 1 year ago

“Excellent service all round. Highly recommend. 5*”

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Posted 1 year ago

Hi Elizabeth! Thanks so much for taking the time to leave us a review! We're so glad to hear about your great experience!

Posted 1 year ago

“Great frames, fast efficient service, and charming, helpful staff”

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Posted 1 year ago

Hey Anne, thank you so much for your review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“I had a problem with my frames. I went to Iolla and they immediately popped my lenses into a new frame, no charge. Exceptional and very speedy service. I was mightily impressed! Dougie Napier”

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Posted 1 year ago

Hey Dougie, thank you so much for your review! We're so glad to hear that you've had a great experience with us at IOLLA!

Posted 1 year ago

“Excellent service, very helpful staff and prompt deliver. Excellent product, no issues with new glasses.”

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Posted 1 year ago

Hey Irene, thank you so much for your review! Hopefully we will see you again soon.

Posted 1 year ago

“Great service, great product, great price.”

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Posted 1 year ago

Hey David, thank you for your lovely review!

Posted 1 year ago

“Even though I had a longer wait than was expecting the glasses are amazing .”

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Posted 1 year ago

Hey Christine! Thank you for taking the time to leave us a review. We're so glad to hear that you're loving your new IOLLA glasses!

Posted 1 year ago

“First class service, always so friendly and easy to contact. Small issue with glasses which was rectified very quickly”

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Posted 1 year ago

Hey Dylan, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 1 year ago

“Very good quality glasses for the money have no complaints nice friendly staff”

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Posted 1 year ago

Hey Christopher, thank you for taking the time to leave us a review! Hopefully we will see you again soon.

Posted 1 year ago

“Very easy and efficient service”

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Posted 1 year ago

Hey David, thank you for your review!

Posted 1 year ago

“Great glasses. You don't have to pay extra for thin lenses. Great customer service, have never had anyone spend as much time as Iolla to make sure the pupillary distance was correct. Great service!”

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Posted 1 year ago

Hey Lori, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Very good quality glasses for an amazing price. The delivery was nice and speedy as well.”

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Posted 1 year ago

Hey Katarzyna, thank you for your review! We're delighted that you're loving what we do here at IOLLA.

Posted 1 year ago

“I have 5 pairs now ! First visited store in Glasgow in 2019 and now my go to for stylish and affordable choice”

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Posted 1 year ago

Hey Steve, thank you for your review! We're delighted to hear that you're loving what we do at IOLLA.

Posted 1 year ago

“The staff in your Glasgow store were simply brilliant.Listened carefully to issues I was having finding petite glasses that took take variofocal lenses. y our staff found me a pair straightaway that I am very happy with.I even bought my daughter a pair of funky green glasses for Xmas instead of a stocking this year.Why not give the gift of stylish sight when money is tight.Tracey”

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Posted 1 year ago

Hey Tracey, thank you so much for your lovely review! We're delighted to hear that you're loving your glasses. Hopefully we will see you again soon!

Posted 1 year ago

“Love my new glasses. Everything so easy to order and collect. Staff were friendly and helpful.”

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Posted 1 year ago

Hey Susan, looking fab! We're so glad to hear you're loving your new glasses.

Posted 1 year ago

“Great service and great glasses. Faultless, when every other thing seems broken!”

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Posted 1 year ago

Hey Paul, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“Excellent service, fun website to use. Would try to make clearer that only one individual can place an order on the same email address and block payment if the second order if same email address inadvertently used. Quality specs, well done👍”

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Posted 1 year ago

Hey Robert, thank you so much for your review! We're so glad that you're loving your new glasses, and we appreciate your feedback!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews