IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service all through and an excellent product at this price point.”

Helpful Report

Posted 2 years ago

Hi Tom, thanks for your review! We're happy to hear that you've had excellent customer service and love our range of glasses 🤓

Posted 2 years ago

“It’s was great experiences. The glasses are beautiful, diferent and you have any kind choices. Best client attention!!!”

Helpful Report

Posted 2 years ago

Hi Kiotto, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of frames 🤓

Posted 2 years ago

“I am absolutely delighted with my glasses & the whole process was super efficient. The staff in the Edinburgh store were fab and happy to help with style advice. I was ordering multifocal lenses and was worried that they might not be up to scratch but they are amazing and excellent value. I couldn’t recommend Iolla enough & will definitely purchase again.”

Helpful Report

Posted 2 years ago

Hi Sharon, thanks for your review! We're happy to hear you've had a great experience with our IOLLA Edinburgh staff and that you love your new multifocal glasses 🤓

Posted 2 years ago

“Been in the shop in Finnieston on a number of occasions and each time, your staff have been exemplary.”

Helpful Report

Posted 2 years ago

Hi George, thanks for your review! Happy to hear you've had a great experience with our IOLLA Finnieston staff members 🤓

Posted 2 years ago

“Great customer service. I love my first pair of reading glasses. I was even treated to an ice cream whilst fitting my new glasses;-)”

Helpful Report

Posted 2 years ago

Hi Adriana, thanks for your review! We're happy to hear you've had a great customer service experience with IOLLA and that you love your new reading glasses 🤓

Posted 2 years ago

“Needed a new case for my sunglasses. Really like that this one folds flat when empty. Buying was quick and simple and the case arrived really quickly. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Hi Rory, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that we were able to get you a new case quickly 🤓

Posted 2 years ago

“Always great service and great value for money!!”

Helpful Report

Posted 2 years ago

Hi Liam, thanks for your review! We're happy to hear you've had a great experience ordering your glasses with IOLLA 🤓

Posted 2 years ago

“Great advice, price and range. Super friendly and knowledgeable staff. Had new specs in less than 7 days! Will definitely be back ! :)”

Helpful Report

Posted 2 years ago

Hi Sandra, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff and glad to hear you'll be back 🤓

Posted 2 years ago

“I wanted some particular glasses and the Iolla staff were very helpful in directing me to the right model. The ordering and delivery process (to California) worked perfectly well.”

Helpful Report

Posted 2 years ago

Hi William, thanks for your review! We're happy to hear you've had a great experience ordering your IOLLA glasses 🤓

Posted 2 years ago

“Great service in the shop. Specs arrived with in 7 days and are fabulous”

Helpful Report

Posted 2 years ago

Hi Jim, thanks for your review! We're happy to hear you've had a great experience instore and that you love your new IOLLA glasses 🤓

Posted 2 years ago

“Great frames. Great staff, great price”

Helpful Report

Posted 2 years ago

Hi Les, thanks for your review! We're happy to hear you've had a great experience ordering your glasses with IOLLA 🤓

Posted 2 years ago

“Great price, friendly staff and quick delivery”

Helpful Report

Posted 2 years ago

Hi Chris thanks for your review! We're happy to hear you've had a great experience ordering your glasses with IOLLA 🤓

Posted 2 years ago

“My son, niece and nephew have all bought their glasses from Iolla but because I have varifocals I was a bit wary as I felt my prescription was complex. I was astonished when I took the plunge and ordered a pair of varifocals for only £180. They look great and my vision great working at the computer and for distance. I loved the service and the speed of response - getting my glasses within 2 weeks. I am planning to go back and order another pair as soon as I can. Thank you Iolla!”

Helpful Report

Posted 2 years ago

Hi Jane thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new varifocal glasses 🤓

Posted 2 years ago

“All good, service excellent”

Helpful Report

Posted 2 years ago

Hi David thanks for your review! We're happy to hear you've had a great service experience with IOLLA 🤓

Posted 2 years ago

“Much nicer and cheaper glasses than my glasses for a significant amount more money from elsewhere”

Helpful Report

Posted 2 years ago

Hi Anke, thanks for your review! We're happy to hear you love your new IOLLA glasses 🤓

Posted 2 years ago

“I love my glasses. Now the proud owner of a few pairs in different colours. Cannot wait until you make Campbell and Ferguson in bright pink.”

Helpful Report

Posted 2 years ago

Hi Elisabeth, thanks for your review! We're happy to hear you love your IOLLA glasses 🤓 And we will be sure to give our design team your feedback.

Posted 2 years ago

“As usual great service. And did not wait long for delivery of new glasses.”

Helpful Report

Posted 2 years ago

Hi Vicky, thanks for your review! We're happy to hear you've had a great service experience with IOLLA 🤓

Posted 2 years ago

“Very good service, from first visit to store to pick frame, sending prescription was easy and delivery was on time. Frame is great for money paid. Will be back.”

Helpful Report

Posted 2 years ago

Hi Peter, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Great, fast service!”

Helpful Report

Posted 2 years ago

Hi Jennifer, thanks for your review! We're happy to hear you've had a great service experience with our IOLLA 🤓

Posted 2 years ago

“Iolla always offer excellent customer service, high quality glasses at an excellent price and dispatch very quickly. I will definitely buy from them again (having already bought three pairs of glasses from them!)”

Helpful Report

Posted 2 years ago

Hi Peter, thanks for your review! We're happy to hear you always have a great customer service experience with IOLLA and that you love our range of frames 🤓

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews