IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process of choosing frames, being checked and then my glasses arriving was fantastic. I was worried as I had only ever gone down the traditional route previously but I will definitely return.”

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Posted 2 years ago

Thanks for taking the time to write us this lovely review Audrey! We really appreciate it

Posted 2 years ago

“Good quality, good price and fast delivery.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

Thank you so much for your kind words Dorina! They really mean the world to us

Posted 2 years ago

“Great service and fantastic quality glasses.”

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Posted 2 years ago

Thank you for your kind words David, they really mean the world to us!

Posted 2 years ago

“Fantastic service all the staff were super helpful”

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Posted 2 years ago

Thank you so much Cheryl! We're so happy you had a great IOLLA Experience

Posted 2 years ago

“Very pleased with my 2 pairs of glasses . Maybe too a little longer to come , I thought 5/7 days . Mine took about 10/12.”

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Posted 2 years ago

We're delighted to hear that you love your new glasses Gwenyth! The lead time on all our regular prescription orders is 8-14 days dependent on how complex your prescription is - I hope this helps!

Posted 2 years ago

“Amazing service, love IOLLA…will be back. Dog friendly store, fabulous people, great products, helpful and easy to contact. Thank you!!! Ps I ended up buying 2 pairs 😊”

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Posted 2 years ago

Thank you for your review Diane! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“The whole experience of buying the glasses was great from start to finish, cool shop, chilled out informed staff, skilled service and really cool glasses”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great customer service at your St James Quarter shop and great prices for cool glasses”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent as always from IOLLA!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Didn’t feel rushed trying glasses on and girls very helpful will definatly buy another pair”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Fantastic staff and showroom. Very happy with the service and my new glasses.”

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Posted 2 years ago

Thank you for your review Kristine! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“The experience from start to finish was fantastic! From the lady who helped me choose frames in the shop to the communications until my frames arrived, 5 star service!”

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Posted 2 years ago

Thank you for your review Sarah! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“So good I'd buy shares if I could.”

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Posted 2 years ago

Thank you for your review Mark! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great service, price and quality!”

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Posted 2 years ago

Thank you for your review Ewan! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Helpful and not intrusive. Glasses are great”

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Posted 2 years ago

Thank you for your review Andrew! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Very good and attentive service, staff very knowledgeable”

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Posted 2 years ago

Thank you for your review Toni! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Amazing specs!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 2 years ago

“Excellent service and fast delivery. Very easy to use the website to upload my prescription.”

IOLLA 5 star review on 15th November 2022

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great purchasing experience in Glasgow and very impressed with the regular updates prior to prompt delivery which came in excellent packaging. I would bc highly recommend this company.”

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Posted 2 years ago

We're so pleased you had a great IOLLA experience Martin! Thanks for the lovely review

Posted 2 years ago

“I don't have an IOLLA nearby and this was my first time ordering prescription specs online. I need not have worried, as the instructions for measuring PD were clear, and there's plenty of help on the website and social media. They fit perfectly, I was kept in the know, and delivery was fast. I have a -7ish prescription and glasses can work out expensive, with lens thinning in particular. I am very happy to have found a small, innovative company with nice frames that keep the costs simple and affordable. I might buy myself a second pair, and I'm also eyeing up the clip-ons for my frames (what a good idea). I feel like I've found *my* glasses people!”

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Posted 2 years ago

Wow, thank you so much for taking the time to write this fantastic review Alison! Your kind words really mean the world to us. We're over the moon that you love your new specs and would love to make you a new pair anytime

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews