IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely staff, quick service, glasses that suit and fit and work and are a third of the price of my last ones - what more can you ask for?”

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Posted 8 months ago

Hey Cherry, what more can we ask for by having lovely customers such as yourself! We're so happy to hear you are loving your new glasses and we would love to see you again in the future.

Posted 8 months ago

“Amazing staff, great service, incredibly stylish glasses”

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Posted 8 months ago

Hey Mali, we're so happy to hear you have loved your IOLLA experience! We look forward to seeing you again in the future.

Posted 8 months ago

“Excellent as always! Staff are awesome and the selection of glasses is brilliant! 10/10 and will definitely be back!”

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Posted 8 months ago

Hey Lauren, thank you for taking the time to leave us this 5 star review. We're so glad you have had such great experiences shopping with us, we cant wait to see you again soon!

Posted 8 months ago

“From the moment I walked into Iolla I was met with the most helpful charming staff immediately understood my needs and did not try to pressurise me in any way .”

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Posted 8 months ago

Hey Irene! Thank you for such a lovely review! We'll be sure to pass on your kind words to the Finnieston team who were able to bring you such a great experience. 😃

Posted 8 months ago

“AMAZING EXPERIENCE”

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Posted 8 months ago

Thank you for your amazing review Evgenia!

Posted 8 months ago

“So easy and the glasses fit perfectly. The turn around was incredibly fast too!”

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Posted 8 months ago

Hey Ciji, we're so happy to hear that you received your new Bell frames quickly and are loving the fit!

Posted 8 months ago

“Great experience. Nice staff in Edinburgh store. Glasses sent to my door. A+”

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Posted 8 months ago

Thank you for the great review Naomi! We're glad you enjoyed shopping at out Edinburgh store and hope you are loving your stylish new Hoy frames!

Posted 8 months ago

“From dispensing to receiving the whole process went really smoothly. I visited the shop and the dispensing lady was very knowledgeable. Will definitely use in the future”

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Posted 8 months ago

Hey Linda! We're so glad you had such a smooth experience at our Edinburgh store! Thank you for the lovely review and we'll be sure to pass on your kind words to the team there.

Posted 8 months ago

“I enjoyed the experience of getting my new varifocals here. Lovely choice of frames too, I was spoilt for choice. Bethany was very helpful and did a great job!”

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Posted 8 months ago

Hey Melissa, thank you for taking the time to leave us a review! We're delighted to hear that you've had such a great experience with us here at IOLLA.

Posted 8 months ago

“Amazing frame, great price, and fabulous staff!”

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Posted 8 months ago

Hey Luis, thank you for taking the time to leave us a review. Hopefully we'll see you again soon!

Posted 8 months ago

“Very happy with the full experience.”

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Posted 8 months ago

Hey Kevin, thank you for taking the time to leave us a review!

Posted 8 months ago

“Great service in Edinburgh store and love my new glasses”

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Posted 8 months ago

Hey Victoria, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 8 months ago

“I just picked up my 5th pair at St. Ann's Sq in Manchester. Love the trendy frames, low prices and stellar and friendly sevice. I use multifocals, and never had any issues or complaint. As good as glasses that cost three times as much, and way better looking 😊”

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Posted 8 months ago

Hey Irene, thank you for taking the time to leave us a review! We're so delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 8 months ago

“Great experience, very nice glasses at a great price”

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Posted 8 months ago

Hey William, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA, hopefully we'll see you again soon!

Posted 8 months ago

“Gorgeous frames. Brilliant service. Great value.”

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Posted 8 months ago

Thank you for the great review Elizabeth! We hope you're enjoying your new sunglasses!

Posted 8 months ago

“Lovely and helpful staff in the Manchester branch. Great product, really well made and crafted”

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Posted 8 months ago

Hey Matthew! We love that you had a great time with our Manchester team and are loving your new Forbes sunglasses! 😎

Posted 8 months ago

“I'm so happy with everything especially my gorgeous new specs. Seamless professional extremely friendly service. From choosing to ordering to collecting my specs - totally stress free.”

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Posted 8 months ago

Hey Dorothy! Thank you for such an amazing review! We're so glad you had such a great time on your first journey with us and can't wait to welcome you back soon.

Posted 8 months ago

“Fabulous service, easy to navigate, fabulous choice of frames.”

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Posted 8 months ago

Thank you for your fabulous review Margaret! We're glad to hear you loved our service and your new frames. 😄

Posted 8 months ago

“Had an amazing first time experience in Manchester st Anne’s with pearl. They gave me all the info I needed and made the experience fun and easy. Thank you!!”

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Posted 8 months ago

Hey Caitlin! Thank you for your lovely review! We're glad to hear your first time shopping with us went so well. We hope you're loving your new frames and we'll pass your kind words on to our Manchester team.

Posted 8 months ago

“I saw frames I love when visiting Glasgow earlier this month from Boston in USA. I was told they would take 5-6 weeks to arrive (just the frames) when I purchased them. In fact, they arrived in two weeks. Love them. thank you iOLLA for such good service, good price.”

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Posted 8 months ago

Hey Nancy! Great to know we have IOLLA lovers across the pond. We're glad you got your frames so quickly and are loving your new Allans!

Posted 8 months ago

IOLLA is rated 4.9 based on 5,074 reviews