IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and hassle free. Order completed and glasses received through tracked postal delivery within 7 days.”

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Posted 2 years ago

Hi Jim, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 2 years ago

“Shopping with Iolla was a enjoyable experience. The staff were very helpful.”

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Posted 2 years ago

Hi Joan, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 2 years ago

“Great selection of glasses and very friendly and helpful staff.”

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Posted 2 years ago

Hi Anna, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 2 years ago

“Friendly service, nice range of frames, sensible price, efficient delivery. Delighted with IOLLA.”

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Posted 2 years ago

Hi Gordon, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 2 years ago

“Good service. Efficient and friendly.”

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Posted 2 years ago

Hi Tom, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 2 years ago

“The staff in the shop were lovely and approachable. I thoroughly am pleased with the service from picking out my frames to getting them delivered too”

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Posted 2 years ago

Hi Katie, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 2 years ago

“Fantastic and responsive service, my glasses are perfect 👍”

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Posted 2 years ago

Hi Melody, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“Love the design of my glasses and awesome prices! I will be buying again soon. Thanks 😊”

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Posted 2 years ago

Hi Lucas, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new sunglasses 😎

Posted 2 years ago

“Very happy with my varifocal sunglasses . Service from Iolla first rate”

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Posted 2 years ago

Hi Christine, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new glasses 🤓

Posted 2 years ago

“This the second pair of glasses that I have bought from IOLLA, sunglasses this time. Both times, excellent choice, cool modern styles, excellent service!”

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Posted 2 years ago

Hi Elspeth, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new sunglasses.

Posted 2 years ago

“Difficult to beat on price and service. I had to return three times to get my spectacles adjusted. It was suggested that small adjustments were advised rather than large ones. This gave the wearer time to get used to any changes and allow for further adjustments if required. A decision I happen to agree with.”

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Posted 2 years ago

Hi John, thanks for your review! Happy to hear you've had a good experience with IOLLA and that we were able to help you out with your adjustments.

Posted 2 years ago

“Thank you for a brilliant fuss free service.”

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Posted 2 years ago

Hi Morag, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 2 years ago

“Glasses are fantastic quality and the service I received in store was brilliant.”

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Posted 2 years ago

Hi Michael, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 2 years ago

“Great glasses and always such friendly, helpful service.”

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Posted 2 years ago

Hi Sarah, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 2 years ago

“Staff are nice and friendly lovely people”

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Posted 2 years ago

Hi Shannon, thanks for your review! We're glad you've had a good experience with IOLLA.

Posted 2 years ago

“Excellent service and very happy with varifocal sunglasses”

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Posted 2 years ago

Hi Elizabeth, thanks for your review! We're glad you've had a good experience with IOLLA and are happy with your new sunglasses.

Posted 2 years ago

“I first discovered IOLLA at the beginning of the pandemic and haven't looked back since. The range of colours and designs is fantastic. Customer service has been phenomenal from popping into the St James quarter store to pick out a new design to updating my prescription in my previous IOLLA frames. I would highly recommend IOLLA.”

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Posted 2 years ago

Hi Laura, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 2 years ago

“I really like the prescription sunglasses which arrived promptly and just in time for a recent holiday.”

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Posted 2 years ago

Hi Norman, thanks for your review! We're glad you've had a good experience with IOLLA.

Posted 2 years ago

“I really enjoyed my visit to Iolla, the showroom was great to look round and the conversations with the team there was personable and helpful. The glasses are well made and stylish and great value.”

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Posted 2 years ago

Hi David, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 2 years ago

“Great selection of glasses, very reasonably priced. Very happy with mine.”

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Posted 2 years ago

Hi Kim, thanks for your review! We're glad you've had a good experience with IOLLA and love your new glasses.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews