IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been buying glasses from Iolla for the past 8 years. They have a great range of options and pricing is competitive.”

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Posted 1 year ago

Hello Alexandra, thank you for your review! I will pass this back to our team.

Posted 1 year ago

“Love the glasses from Iolla, they’re always so lovely when I go in and adjust my glasses unlimited amount of times until I’m happy. I use different pairs of their glasses, prescription sunglasses and normal sunglasses everyday!”

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Posted 1 year ago

Hiya Kate, thank you very much for your kind words. I will pass your review back to our team!

Posted 1 year ago

“Staff are approachable and informative without being pushy. Great experience and I love my glasses.”

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Posted 1 year ago

Hello Maureen, thank you for your lovely review. I will pass this back to our team!

Posted 1 year ago

“So happy with my sun glasses. Very stylish.great price to .also staff so nice and helpful.would really recommend iolla for glasses.”

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Posted 1 year ago

Hello Andrea, great to hear you're loving your sunglasses! I will pass your lovely review back to our team.

Posted 1 year ago

“Stylish frames, good price and service”

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Posted 1 year ago

Thanks for your review Kate!

Posted 1 year ago

“Great service. this is the 3rd time back at IOLLA, easy seamless process end to end, all my details stored o n the system so it was as simple as selecting my glasses and hading over my new prescription Job Done Highly recommended Cheers”

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Posted 1 year ago

Thanks so much for your review Robin! Great to hear that your IOLLA collection is growing.

Posted 1 year ago

“Buying my varifocals at Iolla was an easy experience and soon my lovely new glasses arrived in the post!”

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Posted 1 year ago

Thank you for your review Marion! Glad to hear you had a great IOLLA experience.

Posted 1 year ago

“It is my first time using glasses and I decided to go with you as my husband always goes with you. The attention of the girl at the store was very helpful. I love my glasses!”

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Posted 1 year ago

That's so lovely to hear that your first glasses are from IOLLA! Glad that we impressed, thanks for the review.

Posted 1 year ago

“Great stores helpful staff straight forward no fuss ordering process with plenty of styles at a great price.”

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Posted 1 year ago

Lovely to hear Ross! Thank you for taking the time to leave us a review.

Posted 1 year ago

“The price-performance ratio is, as always with Iolla, very, very good! I enjoy my new sunglasses as well as all other Iolla-glasses (also with correction). Greetings from Germany!”

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Posted 1 year ago

So good to hear Kristin! Thanks for the great review and glad to hear people are enjoying IOLLA internationally.

Posted 1 year ago

“I absolutely love my new glasses!! The experience of buying glasses with IOLLA was great from start to finish.”

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Posted 1 year ago

Great to hear Bryony! I'll be sure to let our team know about your lovely review.

Posted 1 year ago

“Nice frame styles, good service, decent price”

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Posted 1 year ago

Thank you for your review Ken!

Posted 1 year ago

“First time customer and would return. The instore experience very good. Delivery per what I was told and actual glasses are good. I would say they appear slightly stronger than my previously optition supplied glasses but this has not been an issue other than moving my computer screen closer at work.”

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Posted 1 year ago

That's wonderful to hear Geoffrey. So glad that your first experience with IOLLA was a great one. If you do find you're having any visual difficulties, don't hesitate to get back in touch with us!

Posted 1 year ago

“Professional, friendly service ( Glasgow branch ) and choice of interesting frames. Sensibly priced and efficient post order. We were very pleased with IOLLA and on this basis will continue to use in the future. Highly recommended.”

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Posted 1 year ago

Thank you so much for your review Gordon! So great to hear about your experience with our Glasgow branch, we'll be sure to let them know.

Posted 1 year ago

“Very pleased with service and new glasses. Very friendly staff. Only negative is lens cleaner never in stock”

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Posted 1 year ago

Thank you for your review Margaret! We'll be sure to pass your feedback on to our team and let you know as soon as we've got our lens cleaner back in stock.

Posted 1 year ago

“Very happy with my sunglasses, great communication and really good quality glasses. Thank you!”

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Posted 1 year ago

Lovely to hear Kristine! Thank you for your review.

Posted 1 year ago

“Great service from start to finish, very reasonably priced.great selection of glasses”

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Posted 1 year ago

Thank you for your review Anne! Great to hear about your IOLLA experience.

Posted 1 year ago

“I’ve received my glasses and they are varifocals and the distance is slightly off so I’ll call in the shop next time I’m in Manchester. Other than this it’s a great experience with Iolla glasses were picked and I emailed my prescription they arrived within the time stated and if good quality, would definitely recommend”

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Posted 1 year ago

Thanks for your review Hazel! Sorry to hear that your new glasses aren't feeling quite right. We'd never see a customer stuck with glasses that they are uncomfortable in! You can give our customer support team a quick message regarding this and we can help you through the next steps.

Posted 1 year ago

“Friendly staff, great price, good choice of styles /frames.”

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Posted 1 year ago

We're delighted to hear you had a great IOLLA experience Annemarie! Thanks for this lovely review

Posted 1 year ago

“Great service and brilliant at dealing with stuff that goes wrong (which it does from time to time in great businesses).”

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Posted 1 year ago

We're delighted to hear you had a great IOLLA experience Kenny! Thanks for this lovely review

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews