IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the clip-on sunglasses are excellent and look really good. The service is very attentive and efficient.”

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Posted 2 years ago

Thank you for your review Ewan! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I like my new glasses , very efficient service”

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Posted 2 years ago

Thank you for your review Ruth! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent service as always!”

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Posted 2 years ago

Thank you for your review Jack! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very happy with my new glasses. Price and choice excellent. Staff were all very helpful and pleasant”

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Posted 2 years ago

Thank you for your review Patricia! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Great service, easy, efficient and well priced with a fantastic range of frames to choose from”

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Posted 2 years ago

Thank you for your review Lisa! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great glasses, great staff, helpful with adjustments when needed. 3 pairs of glasses and would recommend this brand.”

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Posted 2 years ago

Thank you for your review Paul! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Delighted with my new glasses! The team at iolla were so helpful with helping me choose a pair to suit my face shape. Feeling so confident wearing them out and about now to give my eyes a break from lenses. Thank you Iollla.”

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Posted 2 years ago

Thank you for your review Christina! We're so happy to hear you had a great experience with IOLLA. Looking great in your new Smiths!

Posted 2 years ago

“Delighted with service - fabulous from experience in the shop to delivery to my house Thank you”

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Posted 2 years ago

Thank you for your review Wendy! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very friendly and professional with a great selection of good quality glasses. Will definitely you again and recommend to friends.”

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Posted 2 years ago

Thanks for taking the time to write us this lovely review Peter! Your kind words really mean the world to us

Posted 2 years ago

“Went to IOLLA in Yorkhill - the team were super friendly and I really love my new glasses!”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Erin! I'll be sure to pass on your kind words to our team in Finnieston, they'll be delighted

Posted 2 years ago

“My 6th pair of iolla glasses. 6 different styles and never disappointed.”

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Posted 2 years ago

Thank you so much David! We're pretty jealous of your impressive specs collection

Posted 2 years ago

“The range of stylish frames, level of customer service, and pricing are all exceptional. I'd never heard of IOLLA before my first visit, so very glad I popped in to the Edinburgh store just out of curiosity. Extremely happy with my new specs.”

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Posted 2 years ago

We're so pleased that you love your new glasses Jason! Thank you so much for your amazing review

Posted 2 years ago

“Amazing experience buying my first pair of glasses. I was struggling to choose and the friendly staff member ended up choosing for me! They knew exactly what would suit me, even if I wasn't sure of their options at first- thank you!”

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Posted 2 years ago

The Robertson frame looks amazing on you Rachel! We're delighted to hear that you love your new glasses

Posted 2 years ago

“Iolla’s fantastic designs are only matched by their teams level of service. There’s a reason why I keep coming back for more.”

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Posted 2 years ago

We're delighted that you had such a great IOLLA experience Stephen! Thank you so much for your lovely review

Posted 2 years ago

“Excellent service in the shop. Staff were very helpful.”

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Posted 2 years ago

Thanks for taking the time to write this lovely review Isobel! I'll be sure to pass your kind words on to our team in Finnieston, they'll be delighted

Posted 2 years ago

“Excellent customer service from staff.”

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Posted 2 years ago

Thank you so much Margaret! I'll be sure to pass on your kind words to our showroom team

Posted 2 years ago

“Fantastic experience - second time I’ve purchased varifocals from IOLLA and it won’t be the last!”

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Posted 2 years ago

The Ferguson frame looks fantastic on you Anthony! Thank you so much for your kind words, they mean the world to us

Posted 2 years ago

“A lovely shop with very courteous assistants who try to accommodate their customers as far as is possible. Pleased with my glasses, day wear and a pair of sunglasses, very competitive pricing. Just wish there was a branch in my town!”

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Posted 2 years ago

Thank you so much for your lovely review Barbara! I'll certainly pass on your request for us to open a showroom in Dundee. Until then, we'd love to see you in Glasgow or Edinburgh any time!

Posted 2 years ago

“Slight problem with Refreshed glasses but sorted out very quickly, no problem and very prompt, caring service. I love IOLLA!”

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Posted 2 years ago

We're so glad to hear that your reglazed glasses are better for you now. Thank you so much for this lovely review!

Posted 2 years ago

“As usual, the service and friendliness of the IOLLA staff was amazing. My glasses came very quickly and in perfect condition. The options of glasses are fabulous and the price is great. If I had one word of advice, the new navy blue, prism-shaped glasses cases seem a little impractical compared to the old IOLLA leather ones that would take up less room in your bag. However, I will be returning for my 5th pair of IOLLA glasses very soon!”

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Posted 2 years ago

Thanks for taking the time to write this wonderful review Molly! I'll certainly pass on your feedback to our design team. Did you know that, when your glasses case is empty, it folds completely flat so it can more easily fit into your bag or pocket?

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews