IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Little Over Priced”

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Posted 3 years ago

Hi Muzaffer, thank you for your feedback. At IOLLA we don’t aim to be the cheapest out there but we do strive to deliver fantastic value for our glasses at £75 for single vision glasses including an antireflective coating and lens thinning for high prescriptions. Don't hesitate to get in touch if you have any further feedback!

Posted 3 years ago

“Great service and a great price!”

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Posted 3 years ago

Thank you for your review Henry! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Really impressed with the quality of variofocal lenses and fabulous choice of frames.”

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Posted 3 years ago

Thank you for your review Carolina! We're so happy to hear you love your new glasses!

Posted 3 years ago

“Excellent customer service all round. Staff absolutely lovely!!, 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟”

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Posted 3 years ago

Thank you for your review Elaine! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Amazing as always for the past 2 years. New subscription so new glasses so top service again with top quality glasses.”

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Posted 3 years ago

Thank you for your review Eric! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great job!!!”

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Posted 3 years ago

Thank you for your review Stacey! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Brilliant staff in shop, great service and beautiful glasses!”

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Posted 3 years ago

Thank you for your review Dheerij! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“This is my 2nd pair of glasses I have bought from IOLLA. Great service, great price and great glasses.”

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Posted 3 years ago

Thank you for your review Emma! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Exceptional level of service. Delighted with glasses and will certainly be using Iolla again. Wish things were always so easy!”

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Posted 3 years ago

Thank you for your review Neil! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Very happy with order”

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Posted 3 years ago

Thank you for your review Gareth! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Helpful and nice staff, cool shop, very well organised and arrived quickly.”

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Posted 3 years ago

Thank you for your review Marianne! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Excellent service, and the glasses were perfect and reasonably priced”

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Posted 3 years ago

Thank you for your review Gavin! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Great selection of frames at competitive prices. However, the most appealing feature of IOLLA is the friendly, knowledgeable and attentive staff, coupled with a quick turnaround from selection to receipt. A great service that makes shopping a pleasure.”

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Posted 3 years ago

Thank you for your review Gordon! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Excellent service from staff. Always very helpful and welcoming. I ordered a pair of glasses and the order went through. I decided to quickly order another pair…very last minute! This was absolutely no trouble to the assistant who processed the second order with a smile! 😀 Glasses arrived in post and I love them. Would definitely recommend Iolla for service and fantastic range of glasses to choose from.”

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Posted 3 years ago

Thank you for your review Agnes! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Friendly, knowledgeable staff, first rate service and 1oo% happy with my glasses!”

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Posted 3 years ago

Thank you for your review John! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Fast and easy to pick up new affordable and fashionable glasses.”

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Posted 3 years ago

Thank you for your review Connor! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Very pleased with my new single lens glasses! A great selection to choose from, contemporary styles and last - no means least - very affordable! Service too - excellent! Friendly and helpful staff both in the shop and online. Definitely recommend : )”

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Posted 3 years ago

Thank you for your review Elspeth! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“The customer service that iolla give is absolutely excellent from start to finish. I will certainly be back again to order some more lovely frames. Gail”

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Posted 3 years ago

Thank you for your review Gail! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“The most fantastic customer service not pre sale and aftersale. I cannot praise Maxine enough.she has been an enormous help.”

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Posted 3 years ago

Thank you for your review Thomas! I'll be sure to pass your kind words onto Maxine as I know she'll be delighted to hear!

Posted 3 years ago

“So easy to select new sunglasses. The pair I wanted was "3 weeks" delivery but arrived in a week from ordering in the shop. I love that you can try them on first.”

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Posted 3 years ago

Thank you for your review Klare! We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews