IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such an amazing and easy experience, team in glasgow west end were so helpful and friendly. Glasses are amazing quality and have so many styles to choose from !”

Helpful Report

(Finnieston, Glasgow) - Posted 1 year ago

Hey Molly, thank you so much for your lovely review! Hopefully we will see you again soon.

Posted 1 year ago

“fab customer service - they made it easy”

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(Finnieston, Glasgow) - Posted 1 year ago

Hey Michael, thank you for taking the time to leave us a review!

Posted 1 year ago

“Absolutely amazing service - lovely to be able to relax and try on different styles without all the tough sales pitch from Opticians. Chose the frames, eyes measured paid and all done in a flash. Glasses arrived within 10 days- have to say they are the best pair I’ve ever had! Will be back to look at a different style ! Thank you”

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Posted 1 year ago

Hey Wendy, thank you so much for your lovely review! We're so glad that you've had a great experience with IOLLA. Looking forward to seeing you again soon!

Posted 1 year ago

“I love the glasses in here, it took me ages to pick the one I wanted because there was such a variety to pick from. The staff are super helpful. Once I got my prescription glasses, I needed a couple of adjustments for them to fit right and the staff were so great in terms of helping with that. I am really happy with my choice. I will definitely come back here for my next pair”

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Posted 1 year ago

That's great to hear Anne-Lise! We're so happy that you had a great IOLLA experience.

Posted 1 year ago

“The staff were very friendly and helpful.”

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Posted 1 year ago

That's great to hear Stephen! Thank you for your review.

Posted 1 year ago

“Great service and very friendly and helpful staff. I love the wide choice of lovely contemporary frames and the fact that the whole package is such good value for money. Will certainly be coming back!”

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Posted 1 year ago

That's wonderful to hear Oona! Thank you for your review, we'll be happy to see you soon.

Posted 1 year ago

“I was very pleased with the service I received in store, the speed of delivery of my glasses and the range of glass available.”

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Posted 1 year ago

Thank you Amy! Glad you had a great journey with IOLLA.

Posted 1 year ago

“Very good service, lovely selection and friendly staff”

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Posted 1 year ago

That's so wonderful to hear Eleanor! Thank you for your review.

Posted 1 year ago

“Classic , and staff are incredible Thankyou”

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Posted 1 year ago

Thank you Margaret, so glad to hear you had a great experience in our showroom!

Posted 1 year ago

“I had a very positive experiences from start to finish. A pleasant shop with very helpful staff. Delighted with my new glasses and would highly recommend!”

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Posted 1 year ago

Hey Sarah, thank you for taking the time to leave a review! We're so glad to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“The staff were great, helpful. I really liked the choice of frames. My new glasses are good.”

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(St Anns Square, Manchester) - Posted 1 year ago

Hey Sheila, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA.

Posted 1 year ago

“Great service and great glasses”

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(City Centre, Glasgow) - Posted 1 year ago

Hey Noelle, thank you for your review!

Posted 1 year ago

“Great range of frames at decent prices. Something a little bit different.”

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(St James Quarter, Edinburgh) - Posted 1 year ago

Hey Lisa, thank you so much for your lovely review!

Posted 1 year ago

“Very friendly, quick and easy.”

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Posted 1 year ago

Thank you for your review Gaynor!

Posted 1 year ago

“Great service I put 3 pairs of glasses to be fitted with varifocals back within 2 weeks All done to my satisfaction”

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Posted 1 year ago

So glad to hear you had a great service with IOLLA, Ross. Thank you for your review.

Posted 1 year ago

“Really great choice of glasses and service. The prefect balance of staff being available if needed without being pushy.”

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Posted 1 year ago

That's great to hear Nia! Thank you for your review.

Posted 1 year ago

“Happy with purchase.. delivery could have been quicker but overall for price pleased”

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Posted 1 year ago

Thank you for your review Andrea!

Posted 1 year ago

“Absolutely love my new glasses I bought with Iolla. I visited the Manchester branch to try on all the styles I liked first & the staff in there couldn’t have been nicer. They offered friendly advice & we’re really helpful. The glasses themselves are lovely, I got a pair of prescription sunglasses as well as normal glasses & they’re both such gorgeous frames. Highly recommend!”

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Posted 1 year ago

That's so great to hear, Olivia. Glad you had a great journey with us from start to finish. Thank you for your review!

Posted 1 year ago

“Very pleased with the service beginning with the advisor in store and receiving my glasses by post it was very efficient.”

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Posted 1 year ago

Glad to hear you had a great IOLLA experience, Mary! Thank you for your review.

Posted 1 year ago

“Device great, glasses very good”

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Posted 1 year ago

Hi Sally, thank you for your review, glad you're enjoying your new IOLLA glasses!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews