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IOLLA Reviews

4.9 Rating 5,074 Reviews
98 %
of reviewers recommend IOLLA
Company Reviews Metrics Info
4.9
Based on 5,074 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read IOLLA Reviews

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024
Donna A
IOLLA 5 star review on 25th June 2024
Brian M
IOLLA 5 star review on 24th June 2024
Alex M
IOLLA 5 star review on 24th May 2024
Amy L
IOLLA 5 star review on 24th May 2024
Lydia R
IOLLA 5 star review on 19th February 2024
Donna M
IOLLA 5 star review on 5th January 2024
Sharon B
270
Anonymous
Anonymous  // 01/01/2019
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Annette S
IOLLA customer
“Great choice of frames at reasonable prices”
Helpful Report
Posted 1 year ago
Thank you so much for your review Annette! Glad you had a great experience with IOLLA.
Posted 1 year ago
William M
IOLLA customer
“I was looking for new clear-framed glasses and found them thanks to a member of staff.”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear we were able to help you find frames you love!
Posted 1 year ago
Emma D
IOLLA customer
“Staff very knowledgeable and friendly. Shop is great and very well set out. I arranged to get my glasses delivered after visiting the store. No problems with receiving them. Really happy with my glasses!”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!
Posted 1 year ago
Gwen J
IOLLA customer
“Love my new glasses. Customer service was excellent and will definitely return when needing new glasses. Most comfortably glasses I’ve ever had. Definitely 5 stars from me. Everyone was so nice.👏👏”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!
Posted 1 year ago
James D
IOLLA customer
“Was a bit nervous about the ordering process going in, but it was simple to use and I got excellent quality glasses!”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you love your new glasses!
Posted 1 year ago
Janice Y
IOLLA customer
“Great Service from IOLLA and pleased with the glasses I received and the whole experience”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!
Posted 1 year ago
Jordan B
IOLLA customer
“Really happy with my new glasses, they are comfortable and I feel good wearing them.”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you love your new glasses!
Posted 1 year ago
Kaye M
IOLLA customer
“Lovely glasses and great service. Will definately recommend!”
IOLLA 5 star review on 17th May 2023
Helpful Report
Posted 1 year ago
Thank you for your review! Looking great in your Douglas'!
Posted 1 year ago
Christina C
IOLLA customer
“Best experience I have had of choosing glasses…and I’ve been wearing glasses for over 50 years! Lovely and spacious environment..time to wander and try and kind and experienced help when required. It was an enjoyable shopping experience and I have recommended IOLLA to my bespectacled friends n family !”
Helpful Report
Posted 1 year ago
Thank you for this excellent review and for your recommendations! We're so happy to hear you had a great experience with IOLLA and love your new glasses!
Posted 1 year ago
Jim B
IOLLA customer
“Excellent customer care . Replaced glasses free of charge and kept me informed of process throughout. Hassle Free.”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA!
Posted 1 year ago
Georgina B
IOLLA customer
“Best glasses I’ve had in years, will not shop anywhere else!”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA!
Posted 1 year ago
Amanda M
IOLLA customer
“Great service. Wide range to choose from. Excellent price. Helpful staff. Great delivery service. Will return again and again.”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA!
Posted 1 year ago
Jack K
IOLLA customer
“First class , great value service, very happy”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA!
Posted 1 year ago
Bid S
IOLLA customer
“Great stylish selection available, fantastic friendly helpful staff to assist you. This is my 3rd pair of varifocal 🕶 from Iolla.”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA!
Posted 1 year ago
Catherine L
IOLLA customer
“My whole experience with IOLLA was a completely positive one. Tried on the frames and got measured up. Glasses ready in around ten days and I'm delighted with them. I've a hefty prescription so needed the lenses thinned down. They look great and are very light and comfortable to wear. Its the first time ever I've not needed any adjustment when I picked them up! All this for £85 !! Fantastic price for a fantastic service. Will recommend and definitely use again.”
Helpful Report
Posted 1 year ago
Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!
Posted 1 year ago
Allan M
IOLLA customer
“Excellent product and equally excellent service. Highly recommended.”
Helpful Report
Posted 1 year ago
Thank you so much for your review Allan! Glad to hear you had a great experience with IOLLA.
Posted 1 year ago
Catriona B
IOLLA customer
“I had a great experience in store, the staff were very helpful! My glasses arrived in perfect condition and fit so well.”
Helpful Report
Posted 1 year ago
That's great to hear, Catriona! Will pass this feedback on to our showroom.
Posted 1 year ago
David A
IOLLA customer
“Well made, fast service - took slightly longer than normal due to postal strikes and bank holidays, would recommend”
Helpful Report
Posted 1 year ago
Thanks for your review, David! We hope you're loving your new IOLLA glasses.
Posted 1 year ago
Adam M
IOLLA customer
“Really pleased with the selection, speed and cost. Have already recommended to lots of friends. Thanks!”
Helpful Report
Posted 1 year ago
Lovely to hear Adam! Hope you're loving your new IOLLA glasses.
Posted 1 year ago
Nik L
IOLLA customer
“Great service great glasses.”
Helpful Report
Posted 1 year ago
Thank you for your review, Nik. So glad you enjoyed your experience at IOLLA!
Posted 1 year ago
IOLLA is rated 4.9 based on 5,074 reviews
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