IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service start to finish , could not fault , very impressed , won't buy my glasses from anywhere else now.”

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Posted 8 months ago

Hey Julie, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 8 months ago

“Lovely People, lovely Glasses”

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Posted 8 months ago

Hey Keith, thank you for your review!

Posted 8 months ago

“Great service”

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Posted 8 months ago

Hey Lawrence, thank you for your review!

Posted 8 months ago

“Always great service. I was treated with utmost care and looked after for every step of the way. Even processed and prepared my order through WhatsApp. Would highly recommend.”

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Posted 8 months ago

Hey Henry, thank you for your review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 8 months ago

“Customer service was excellent at manchetser, glasses quality and design is brilliant. Only thing I can ask for is if they have more size options, in this design for larger or smaller.”

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Posted 8 months ago

Hey Omar, thank you for your review! Our customer's feedback is so important to us, so we'll make sure this is passed back to our product design team.

Posted 8 months ago

“I visited IOLLA for the first time after a recommendation from a friend. I was not disappointed! Loved the range and quality of the glasses and ordered mine after some help from a friendly member of staff. The order didn't take long and I am delighted with my glasses and the price too!”

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Posted 8 months ago

Hey Marilyn, thank you for taking the time to leave us such a lovely review! We're so glad to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Hey Archie, thank you for your review!

Posted 8 months ago

“Excellent choice of frames, helpful staff, friendly without being overbearing. Prompt service with adjustments at fitting completed efficiently. This was my second pair of glasses with you and I will be using you in the future.”

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Posted 8 months ago

Hey Christine, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us. Looking forward to seeing you again!

Posted 8 months ago

“Second visit to Iolla. Fantastic service and my new varifocal sunglasses are outstanding. Only wish we had one here in Belfast!”

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Posted 8 months ago

Hey Elaine, thank you for your lovely review! We're delighted to hear that you're loving what we do here at IOLLA. Maybe one day in the future!

Posted 8 months ago

“Warm and welcoming store. The selection of glasses are amazing, so many styles to choose from and the ease of picking them is great. Delivery only took around a week and the fit perfectly. So happy with my new iolla’s”

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Posted 8 months ago

Hey Nicola, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 8 months ago

“Great Glasses , Great Service, Great Price, can't really ask for more”

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Posted 8 months ago

Hey Sean, thank you for your review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 8 months ago

“Staff in the store are so helpful and friendly, there is a really nice shopping experience. Ordering is easy and specs were in store within a week. I’ve had three pairs so far and would recommend.”

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Posted 8 months ago

Hey Gemma, thank you for your review! We’re so glad that you’ve had a great experience with us, it's great to hear how enjoyable your showroom visits have been. Hopefully we’ll see you again soon!

Posted 8 months ago

“Hugely impressed with the range, price, and speed of delivery. Now I just have to resist buying a pair for every day of the week...”

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Posted 8 months ago

Hey Rebecca, we think an IOLLA pair of glasses for everyday of the week sounds like a great idea! We're delighted to hear that you're loving what we do here at IOLLA. We hope to see you back again soon!

Posted 8 months ago

“The store manager in the st James centre was the loveliest most helpful person. Highly recommend”

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Posted 8 months ago

Hey Maddy, thank you for leaving this lovely review! We will make sure to pass this feedback on to our Edinburgh team. We hope you are loving your new glasses!

Posted 8 months ago

“Very pleased with the choice of specs, service was good as well”

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Posted 8 months ago

Hey Louise, thank you for taking the time to leave us a review! We’re so glad to hear that you’ve had a great experience with us here at IOLLA. Hopefully we’ll see you again soon!

Posted 8 months ago

“Really easy experience”

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Posted 8 months ago

Hey Nick, thank you for your review! We’re so glad that you’ve had a great experience with us. Hopefully we’ll see you again soon!

Posted 8 months ago

“This is my second pair from Iolla and again no problem I picked my frames and everything was done I recieved them through the post and they fit really nice and I have no need to go back and get any adjustments .THANKS TO ALL WHO MADE AND SENT my glasses out to me Matthew Kennedy”

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Posted 8 months ago

Hey Matthew, thank you for your review! We’re so glad that you’ve had a great experience with us. As always we will pass your feedback on to our team and we look forward to seeing you again soon!

Posted 8 months ago

“For the last few years I have purchased my glasses from Iolla and had them delivered They have fitted perfectly without the need to have them adjusted. Well done!”

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Posted 8 months ago

Hey Gerald, thanks for your review! We’re delighted to hear that you’re loving what we do here at IOLLA and have been such a lovely loyal customer. We cant wait to see you back again soon!

Posted 8 months ago

“Lovely selection of glasses. Staff are so friendly, happy, knowledgeable and helpful”

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Posted 8 months ago

Hey Janice, thank you for taking the time to leave us a review! We’re so glad to hear that you’ve had a great experience with us here at IOLLA. Hopefully we’ll see you again soon!

Posted 8 months ago

“Fast, efficient and excellent service. Lots of lovely styles and frames to choose from I ordered mine on a Saturday and paid extra for a speedy turn around. Got them back by the Wednesday so worth it if you need glasses for going away asap Frames well priced and staff lovely and friendly”

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Posted 8 months ago

Hey Elaine, thanks for taking the time to leave us this review! It's great to hear how happy you are with our express service and your experience in our showrooms. Hopefully we'll see you again soon!

Posted 8 months ago

IOLLA is rated 4.9 based on 5,074 reviews