IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect just so easy, good selection of frames makes easy choices, will use again”

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Posted 2 years ago

Hi James, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of frames 🤓

Posted 2 years ago

“Really great quality and price”

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Posted 2 years ago

Hi Ian, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Great service online and in store”

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Posted 2 years ago

Hi Stuart, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“The quality of the used raw materials can be improved.”

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Posted 2 years ago

Hi Sultan. Thanks for taking the time to offer us some feedback. Our customer's input is invaluable to us! We're so sorry to hear that you're unhappy with the quality of your sunglasses. We're really proud of the products that we offer and have travelled the world to search for the best acetate, metals, and components available to us. Someone from our customer support team will be in touch with you very soon to get a little more information and see what we can do to improve our products and hopefully turn your experience around

Posted 2 years ago

“Excellent service. Specs delivered on time. Fantastic value for money.”

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Posted 2 years ago

Hi Catherine, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Excellent service. Efficient and very pleasant staff. Super clean outlet. Always a pleasurable experience when buying my glasses from Iolla!”

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Posted 2 years ago

Hi Eileen, thanks for your review! We're happy to hear you've had a great experience instore with our IOLLA staff 🤓

Posted 2 years ago

“First class arrive. Gorgeous styles, great quality and seamless order and delivery.”

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Posted 2 years ago

Hi Amy, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of frames 🤓

Posted 2 years ago

“Most helpful and very smooth processing.”

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Posted 2 years ago

Hi Dougie, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Fantastic service. Gorgeous glasses at a great price!”

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Posted 2 years ago

Hi Amy, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of affordable glasses 🤓

Posted 2 years ago

“Fantastic service, quick easy and efficient Would definitely recommend them! Top class at fantastic prices too!”

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Posted 2 years ago

Hi Theresa, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“Everything about IOLLA is considered and I’m delighted to have discovered the brand via my brother, a dedicated IOLLA lover living in Glasgow. We went into IOLLA expecting to buy one pair of glasses, we left with five! My wife and mother-in-law picked up prescription sunglasses. My father-in-law left with a pair of varifocals and, last but by no means least, I left with a pair of varifocals and a pair of prescription sunglasses. Everything about the IOLLA experience is considered: from the staff: so helpful!; to the frames: not a boring frame in sight, every frame’s distinctive; to the price: so, so reasonable. I’ll be back, for sure!”

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Posted 2 years ago

Hi Chris, thanks for your review! We're happy to hear you've had a great experience with our IOLLA and that you and your family love our range of frames 🤓😎

Posted 2 years ago

“Just over six months ago got a pair of varifocals from Iolla at less than half the price of my previous provider. However what really impressed me was their after sales service. After having cataract surgery, on one of my eyes, needed a modified solution to enable me to see through both lenses of my spectacles. Have to say they could not have been more helpful and so quick with a solution.”

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Posted 2 years ago

Hi Raymond, thanks for your review! We're happy to hear you've had a great service experience with our IOLLA staff and that we were able to help with your new Varifocal glasses 🤓

Posted 2 years ago

“Delighted. Very swift process, then the sunglasses took a couple of weeks to arrive but I’m thrilled with them. Game changer!”

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Posted 2 years ago

Hi Stephanie, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new sunglasses 😎

Posted 2 years ago

“Excellent service in the shop especially as we were given plenty of time to try on the various styles without being pestered by staff. The glasses arrived on time and I am very pleased with their style and comfort. Will certainly consider buying from iolla again.”

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Posted 2 years ago

Hi Stuart, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff instore and that you love your new glasses 🤓

Posted 2 years ago

“A good range of glasses at a great price, with extras like thinning included too. Easy to order & delivered within days! Great service, would highly recommend.”

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Posted 2 years ago

Hi Sarah, thanks for your review! We're happy to hear you've had a great experience ordering your glasses with IOLLA 🤓

Posted 2 years ago

“Lovely experience good selection of frames lovely helpful staff”

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Posted 2 years ago

Hi Anne, thanks for your review! We're happy to hear you've had a lovely experience with our staff and that you love our selection of IOLLA frames 🤓

Posted 2 years ago

“Great service in store! I was really excited to get a new prescription so I could treat myself to some Iolla frames. Felt like a modern luxury experience with an incredibly priced package. I went for clear mint crisp style.”

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Posted 2 years ago

Hi Robbie, thanks for your review! Our IOLLA Smith Mint glasses look fantastic on you 🤓 We're happy to hear you've had a great experience with us!

Posted 2 years ago

“I used the virtual try on and fell in love with my glasses. I was skeptical because I have only ever worn black or dark glasses so ordering a pair that were tan coloured was risky and scary! But the virtual try on nailed it. Trust the process! Site was easy to use and super quick once ordered. I recommend to everyone”

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Posted 2 years ago

Hi Becky, thanks for your review! We're happy to hear you've had a great experience with our virtual try-on and that you love your new IOLLA glasses 🤓

Posted 2 years ago

“A great experience from the minute I was greeted in the store by a very helpful and lovely lady to the arrival of my ducky glasses EXACTLY on time!”

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Posted 2 years ago

Hi Ann, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 2 years ago

“What an easy no hassle way to buy glasses. No hidden cost, no 2 for 1, no hard sell. Just high quality beautiful glasses. 😊”

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Posted 2 years ago

Hi James, thanks for your review! We're happy to hear you've had a great experience with us and that you love our IOLLA glasses 🤓

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews